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Bmv Customer Service Representative 2 Jobs (NOW HIRING)

Genuine Parts Company

Customer Service Rep II

Albany, NY · On-site

$21 - $26/hr

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES * Responds to customer inquires ...

AAON

Customer Service Representative II

Tulsa, OK · On-site

$13.75 - $18.75/hr

Customer Service Representative II The Customer Service Representative II is responsible for handling more complex customer interactions, including escalated inquiries, product support, and issue ...

Animal Health International

Customer Service Rep II

Sturgis, SD · On-site

$15.75 - $21.50/hr

Job Summary As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill ...

hillman

Customer Service Rep II

Phoenix, AZ · On-site

$16 - $21.50/hr

Job Summary - Customer Service Rep II Performs the regular functions of a Customer Service Rep, aids in providing the flow of information on new and existing products to the department, and trains ...

Mechanics Bank

Customer Service Representative II

Hilo, HI · On-site

$16.25 - $22.25/hr

The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the ...

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Bmv Customer Service Representative 2 information

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How much do bmv customer service representative 2 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bmv customer service representative 2 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some typical challenges a BMV Customer Service Representative 2 faces when handling customer interactions, and how can they effectively manage them?

BMV Customer Service Representative 2s often encounter challenges such as managing high volumes of customers during peak hours, addressing complex licensing or registration issues, and handling frustrated or upset individuals. Effectively managing these situations requires strong communication skills, patience, and a thorough understanding of BMV policies and procedures. Representatives can successfully navigate these challenges by staying calm under pressure, utilizing available resources or escalation protocols, and maintaining a customer-focused attitude to ensure positive outcomes.

What does a BMV Customer Service Representative 2 do?

A BMV Customer Service Representative 2 assists customers at the Bureau of Motor Vehicles (BMV) with a variety of services, including processing driver's license and vehicle registration applications, answering questions about state laws and procedures, and handling payments. This role often requires excellent communication skills, attention to detail, and a strong commitment to customer service. Representatives may also resolve issues, verify customer information, and ensure transactions comply with state regulations. The position may involve both in-person and phone interactions, and sometimes administrative tasks behind the scenes.

What are the key skills and qualifications needed to thrive as a BMV Customer Service Representative 2, and why are they important?

To thrive as a BMV Customer Service Representative 2, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with DMV/BMV software systems, cash handling procedures, and basic office equipment is typically required. Outstanding communication, patience, and problem-solving skills help representatives effectively assist diverse customers and resolve issues. These competencies ensure efficient, accurate service and a positive experience for the public in a high-volume, regulatory environment.

What is the difference between Bmv Customer Service Representative 2 vs Bmv Customer Service Representative 1?

AspectBmv Customer Service Representative 2Bmv Customer Service Representative 1
Required CredentialsHigh school diploma, relevant customer service experienceHigh school diploma, entry-level customer service experience
Work EnvironmentCall centers, DMV offices, administrative settingsCall centers, DMV offices, administrative settings
Employer & Industry UsageState DMV departments, government agenciesState DMV departments, government agencies
Job ResponsibilitiesHandling complex customer inquiries, processing transactions, resolving issuesAssisting customers with basic inquiries, data entry, appointment scheduling

The main difference between Bmv Customer Service Representative 2 and Bmv Customer Service Representative 1 lies in experience and responsibilities. The level 2 role typically involves handling more complex customer issues and requires more experience, whereas level 1 focuses on basic customer support tasks. Both roles are essential in DMV operations and share similar work environments.

More about Bmv Customer Service Representative 2 jobs
What job categories do people searching Bmv Customer Service Representative 2 jobs look for? The top searched job categories for Bmv Customer Service Representative 2 jobs are:
Bmv Customer Service Representative 2 jobs near you
Infographic showing various Bmv Customer Service Representative 2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative II

GPC - Genuine Parts Company

Macon, GA

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

238th of 415 rated retail wholesalers

Job description

SUMMARY:
Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).

JOB DUTIES:
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
• Performs other duties as assigned.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.
• Reliability, organization, and attention to detail required.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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