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Bmv Customer Service Representative 2 Jobs (NOW HIRING)

Yusen Logistics

Customer Service Rep II

Louisville, KY · On-site

$15.25 - $21/hr

Overview Position Summary As a Customer Service Representative II, you will play a pivotal role in delivering exceptional customer experiences by providing advanced support, resolving complex issues ...

Yusen Logistics

Customer Service Rep II

Louisville, KY · On-site

$14.75 - $20/hr

Overview Position Summary As a Customer Service Representative II, you will play a pivotal role in delivering exceptional customer experiences by providing advanced support, resolving complex issues ...

Yusen Logistics

Customer Service Rep II

Louisville, KY · On-site

$14.75 - $20/hr

Overview Position Summary As a Customer Service Representative II, you will play a pivotal role in delivering exceptional customer experiences by providing advanced support, resolving complex issues ...

Puyenpa

Customer Service Representative II

Washington, DC · On-site

$18 - $24.50/hr

We are seeking a Customer Service Representative II to support The Centers for Medicare & Medicaid Services (CMS) Comprehensive Error Rate Testing (CERT) program. This position courteously and ...

New

Puyenpa

Customer Service Representative II

Richmond, VA · On-site

$15.75 - $21.50/hr

We are seeking a Customer Service Representative II to support The Centers for Medicare & Medicaid Services (CMS) Comprehensive Error Rate Testing (CERT) program. This position courteously and ...

New

AA2IT

Customer Service Rep II

Dallas, TX · On-site

$20/hr

CSC Customer Service Rep II Pay Rate Range: $20/hour Temp to Perm: Temp w/ possible perm Length of Assignment: 6 months Work Location: Dallas, TX Work Schedule: Mon-Fri 830a-5p Parking Included:

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Bmv Customer Service Representative 2 information

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How much do bmv customer service representative 2 jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bmv customer service representative 2 in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a BMV Customer Service Representative 2 do?

A BMV Customer Service Representative 2 assists customers at the Bureau of Motor Vehicles (BMV) with a variety of services, including processing driver's license and vehicle registration applications, answering questions about state laws and procedures, and handling payments. This role often requires excellent communication skills, attention to detail, and a strong commitment to customer service. Representatives may also resolve issues, verify customer information, and ensure transactions comply with state regulations. The position may involve both in-person and phone interactions, and sometimes administrative tasks behind the scenes.

What are some typical challenges a BMV Customer Service Representative 2 faces when handling customer interactions, and how can they effectively manage them?

BMV Customer Service Representative 2s often encounter challenges such as managing high volumes of customers during peak hours, addressing complex licensing or registration issues, and handling frustrated or upset individuals. Effectively managing these situations requires strong communication skills, patience, and a thorough understanding of BMV policies and procedures. Representatives can successfully navigate these challenges by staying calm under pressure, utilizing available resources or escalation protocols, and maintaining a customer-focused attitude to ensure positive outcomes.

What are the key skills and qualifications needed to thrive as a BMV Customer Service Representative 2, and why are they important?

To thrive as a BMV Customer Service Representative 2, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with DMV/BMV software systems, cash handling procedures, and basic office equipment is typically required. Outstanding communication, patience, and problem-solving skills help representatives effectively assist diverse customers and resolve issues. These competencies ensure efficient, accurate service and a positive experience for the public in a high-volume, regulatory environment.

What is the difference between Bmv Customer Service Representative 2 vs Bmv Customer Service Representative 1?

AspectBmv Customer Service Representative 2Bmv Customer Service Representative 1
Required CredentialsHigh school diploma, relevant customer service experienceHigh school diploma, entry-level customer service experience
Work EnvironmentCall centers, DMV offices, administrative settingsCall centers, DMV offices, administrative settings
Employer & Industry UsageState DMV departments, government agenciesState DMV departments, government agencies
Job ResponsibilitiesHandling complex customer inquiries, processing transactions, resolving issuesAssisting customers with basic inquiries, data entry, appointment scheduling

The main difference between Bmv Customer Service Representative 2 and Bmv Customer Service Representative 1 lies in experience and responsibilities. The level 2 role typically involves handling more complex customer issues and requires more experience, whereas level 1 focuses on basic customer support tasks. Both roles are essential in DMV operations and share similar work environments.

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What job categories do people searching Bmv Customer Service Representative 2 jobs look for?

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Bmv Customer Service Representative 2 jobs near you
Infographic showing various Bmv Customer Service Representative 2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative II

Monoflo International

Winchester, VA • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Monoflo International rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

104th of 121 rated packaging manufacturers

Job description

The Customer Service Representative II is responsible for supporting daily sales activities for accounts within assigned industry markets and geographic regions. This position serves as the liaison between customers, the Sales Team, Production, and Logistics while providing industry-leading customer service.
Essential Duties and Responsibilities:

  • Provide complete service support to designated key accounts and field sales representatives within an assigned region
  • Provide excellent service by understanding and proactively handling entire sales cycle, including, but not limited to:
    • obtaining freight estimates
    • processing quotation inquiries and issuing quote
    • order tracking (from quote to production through shipment)
    • writing up orders
    • stock status
    • follow-up after shipping
    • inquiring for future needs
    • returns authorizations and support issues
  • Daily review of various reports, such as open orders and order acknowledgement
  • Prepare daily/weekly reports for internal and external parties as required
  • Participate in weekly Customer conference calls, as required
  • IQMS order entry and edit
  • Understanding of all Monoflo products, services and their application with the ability to communicate these to customers and prospects.
  • Serve as the main plant contact for Customers and Sales Team
  • Work with Logistics and Scheduling to prioritize orders in consultation with Customer Service Representative Lead
  • Support Accounts Receivable in the collection and management of outstanding accounts
  • Assist with qualifying new business from existing customers
  • Initiate outbound telephone and email contact to key target accounts in coordination with Sales Managers
  • Update customer contact information in contact management software on an as needed basis
  • Other duties as assigned by the Supply Chain Manager
  • Assist Customer Service Representative Lead
  • Report to Customer Service Representative Lead and then Supply Chain Manager
Qualifications:
  • High school diploma and three years of customer service experience is required (manufacturing environment experience is preferred)
  • Must be a self-starter with initiative and ability to work independently with guidance and direction
  • Ability to organize and prioritize tasks/projects to meet deadlines; manage several tasks simultaneously
  • Detail-oriented
  • Must be very adaptable to manage changes in priorities and take direction
  • Good computer skills including Microsoft Office and Adobe Acrobat
  • Familiarity with manufacturing ERP systems (IQMS preferred) a plus
  • Strong communication skills - both written and verbal
Comprehensive Benefits & Perks:
  • Financial Wellness: 401(k) retirement plan with company match and annual/quarterly bonus opportunities.
  • Health Coverage: Medical, dental, and vision insurance.
  • Security: Short-term and long-term disability insurance.
  • Optional Extras: Employee-paid voluntary life insurance and supplemental benefits.
  • Time Off: Competitive PTO, paid holidays, and a company-paid Christmas shutdown.
  • Unique Perks: • Raffles for concerts, sports, and entertainment tickets. • Locally sourced prize raffles. • Monthly happy hours to unwind and connect with the team.

Who we are:
Monoflo International, Inc. stands as a prominent provider of innovative and eco-friendly business-to-business reusable packaging solutions. Since our inception in 1973, we've remained a family-owned and operated enterprise, steadily advancing as a premier manufacturer of plastic, reusable transport packaging solutions. While our product range is diverse, our core focus remains unwavering: harnessing cutting-edge technology to produce top-tier products that facilitate seamless product transportation for our clients.
We empower our employees to steer their career trajectories, fostering an environment where dedication and excellence are duly recognized and rewarded with avenues for growth. While collaboration is central to our ethos, we emphasize individual accountability and ownership as fundamental drivers of success within our organization.
If you're seeking an opportunity to seize control of your daily responsibilities and projects while thriving in an environment where colleagues share a deep pride in their work, seize the moment and apply today!
Disclaimer: Monoflo International is an equal opportunity, drug-free employer.

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