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Birch Gold Group Jobs (NOW HIRING)

Birch Gold Group

Sales Support Specialist

Burbank, CA · Remote

Works well in group problem solving situations. Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free ...

Birch Gold Group

Operator

Burbank, CA · Remote

Description The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties ...

McLaren Medical Group

Neurology Nurse Practitioner

Flint, MI · On-site

$99K - $136K/yr

Provide health solutions! • Easy commute from Lapeer, Birch Run, Fenton or Frankenmuth • ... The hospital is certified as a Bariatric Surgery Center of Excellence, a Gold Plus Comprehensive ...

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Birch Gold Group information

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$9

$21

$49

How much do birch gold group jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for birch gold group in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.12 per hour, depending on experience, location, and employer.

What is Birch Gold Group?

Birch Gold Group is a company specializing in precious metals investment, particularly helping clients diversify their portfolios with gold, silver, platinum, and palladium. They focus on assisting individuals in rolling over their retirement accounts, like IRAs and 401(k)s, into precious metals IRAs. Birch Gold Group offers educational resources, personalized consultations, and secure purchasing options for physical precious metals. Their services aim to help protect clients' savings from market volatility and inflation. The company is based in Burbank, California, and has been operating since 2003.

What does a typical day look like for a Precious Metals Specialist at Birch Gold Group?

As a Precious Metals Specialist at Birch Gold Group, your day typically involves consulting with clients about investment options in gold, silver, and other precious metals. You'll spend significant time educating clients, responding to inquiries, and assisting them through the purchase or rollover process for their retirement accounts. Collaboration with the sales team and compliance department is common to ensure all transactions adhere to industry regulations. Expect a fast-paced environment where strong communication and customer service skills are essential.

What is the highest paying collar job?

In the context of professional roles, high-paying collar jobs include surgeons, anesthesiologists, and corporate executives, often requiring advanced degrees, specialized skills, and certifications. These positions typically offer the highest salaries within the professional or 'white-collar' job categories.

What jobs pay 4000 a week without a degree?

High-paying jobs that can pay around $4,000 a week without a degree include roles such as commercial truck drivers, sales managers, real estate brokers, and skilled trades like electricians or plumbers. These positions often require specialized skills, certifications, or experience, and may involve long hours or physical work.

Is Birch Gold a legitimate company?

Birch Gold Group is a reputable precious metals dealer with an established presence in the industry, offering gold and silver investment services. The company is accredited by the Better Business Bureau and has positive customer reviews, indicating legitimacy. However, job seekers should verify specific roles and conduct due diligence before applying.

What are the key skills and qualifications needed to thrive as a Precious Metals Specialist at a firm like Birch Gold Group, and why are they important?

To thrive as a Precious Metals Specialist, you need a strong understanding of financial markets, investment strategies, and precious metals products, often supported by experience in finance or sales. Familiarity with CRM systems, financial planning software, and industry compliance standards is typically required. Outstanding communication, trust-building, and active listening skills help professionals connect with clients and guide them through investment decisions. These competencies ensure clients are well-informed, regulatory requirements are met, and sales goals are achieved in a competitive financial environment.

What does Birch Gold Group do?

Birch Gold Group is a company that specializes in precious metals investment services, including gold and silver IRAs, to help clients diversify their retirement portfolios. Employees in related roles typically handle client consultations, account management, and compliance with financial regulations. The company operates in a financial services environment requiring knowledge of investment products and industry standards.

What is the difference between Birch Gold Group vs Financial Advisor?

AspectBirch Gold GroupFinancial Advisor
CredentialsTypically no specific certifications required; knowledge of precious metals and investmentsOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentConsults with clients on gold and precious metals investments, often remotely or in officesProvides comprehensive financial planning, often in office or virtual meetings
Industry UsageSpecializes in precious metals investment services within the financial industryWorks broadly in financial planning and investment management

Birch Gold Group focuses on precious metals investment consulting, while Financial Advisors offer broader financial planning services. Both roles require investment knowledge, but certifications and client interactions differ. Understanding these distinctions helps clients choose the right service for their financial goals.

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Birch Gold Group jobs near you
Infographic showing various Birch Gold Group job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $44,563 per year, or $21.4 per hour.
Sales Support Specialist

Sales Support Specialist

Birch Gold Group

Burbank, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Description
The Sales Support Specialist acts as a liaison between between customers, custodians, vendors, and depositories to solve customer complaints and potential concerns. They will work under the direct supervision of the Sales Support Supervisor. Responsible for overseeing the shipping process of precious metals. Works together with vendors and company departments to resolve all shipping problems. Make follow-up calls for customer satisfaction purposes and respond to reviews that are posted. This role will conduct its daily duties of responding to emails sent to various customer service, review, sales support, and shipping inboxes and responding accordingly.

Key Responsibilities
  • Establish and maintain positive working relationships between customers, custodians, vendors, and depositories.
  • Mail out and email items and documents
  • Review and address email inquiries and tickets in a timely manner.
  • Review purchase orders to ensure tracking and/or transfer notifications have been received and items delivered. 
  • Obtain tracking and transfer notifications from vendors and update Salesforce accordingly. 
  • Coordinate with suppliers to ensure customer requested logistic accommodations and/or special instructions are met.  
  • Follow up with customer to ensure package(s) arrives safely and in good order.
  • Facilitate and coordinate with appropriate parties regarding shipments to proper facilities and report correctly. 
  • Investigate, analyze, and suggest solutions to routine claim issues. 
  • Facilitate prompt complaint resolution through direct contact with superiors.
  • Continuous inspection of reports to identify any potential issues or shipping delays. Alert and follow up with proper departments to determine the next best course of action and execution.
  • Conduct Customer Satisfaction Calls daily. Respond to all posted reviews in a prompt manner.

Skills Knowledge and Expertise
Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. 
Communications - Exhibits good listening and comprehension. Exceptional written and verbal communication skills, specifically, following up to ensure resolution. Excellent phone etiquette and an ability to maintain grace under pressure. 
Customer Service - Displays courtesy and sensitivity, while maintaining a positive attitude. Must have a customer service background. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.

Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Remote Flexibility - Work From Home