Biotech Data Entry Jobs (NOW HIRING)

Data Entry Specialist - Simply Biotech

OVERVIEW

Are you looking for a new career opportunity with an exciting biotech company?! Then we have got the right team for you! In this role, you are responsible for the duties listed below.

Immediate opening for a Data Entry Specialist in Grants Pass, OR who possesses:

• High school diploma or equivalent, with some college preferred
• 3+ years of experience in an office setting
• Microsoft Office, data program, ERP system, or related software experience
• Typing speed of 40+ WPM
• Strong accuracy, attention to detail, and written communication skills

Email resumes to smartin@simplybiotech.com or call 858.227.4596.

FULL DESCRIPTION: We are seeking a Data Entry Specialist to support sales order entry, customer communication, ERP data entry, order tracking, open order reports, customer portals, and administrative coordination for a life science manufacturing company. This permanent, onsite role is responsible for managing inbound webstore orders, creating sales orders from quotes, entering sales orders and repair requests, sending order confirmations, communicating product availability and delivery dates, working with production on timelines, maintaining accurate records, and responding to customer and sales inquiries. The ideal candidate will have office experience, strong typing and data entry skills, Microsoft Office and ERP or data program experience, excellent written communication, and the ability to stay organized in a fast-paced office environment.

The selected candidate will be responsible for:

• Managing and monitoring inbound webstore orders
• Creating sales orders from quotes for new and existing customers and stock items
• Entering inbound sales orders, repair requests, and repair approvals
• Sending order confirmations with accurate ship dates
• Using ERP and related systems to identify product availability
• Creating planned production orders to establish availability of out-of-stock items
• Establishing and communicating lead times for stock and out-of-stock items
• Establishing and creating accurate business accounts for preliminary quoting
• Converting business accounts to active customers with accurate contact, shipping, and payment information
• Compiling, verifying, and sorting information according to priorities
• Researching and obtaining additional information for incomplete orders or documents
• Communicating with customers regarding sales orders, product availability, shipment delays, delivery dates, and related sales information
• Working with customer portals and a shared customer service inbox
• Managing open order reports and communicating with customers as needed
• Working with customer service when order issues arise
• Working with production teams to assess delivery timelines for customers
• Generating reports and storing completed work digitally or manually
• Scanning, printing, and filing documents digitally as needed
• Maintaining confidentiality
• Responding to sales and customer inquiries and accessing relevant files
• Responding to emails throughout the day and phone calls as needed
• Complying with data integrity and security policies
• Collaborating with accounts receivable, assembly, shop, purchasing, customer service, and other departments as needed
• Supporting accurate and timely sales order processing
• Performing other duties as assigned

The selected candidate will also possess:

• High school diploma or equivalent required
• Some college, 2-year degree, or bachelor's degree preferred
• 3+ years of experience in an office setting required
• Proven data entry or related work experience required
• Microsoft Office experience required
• Data program experience preferred
• ERP system experience preferred
• Ability to work with various computer software programs required
• Advanced computer knowledge preferred
• Basic computer skills required
• Typing speed of 40+ WPM required
• Accuracy and attention to detail required
• Strong written communication skills required
• Knowledge of correct spelling, grammar, and punctuation required
• Excellent organization skills required
• Ability to stay focused on assigned tasks required
• Ability to work independently and manage deadlines required
• Ability to follow verbal and written instructions required
• Ability to follow procedures and adapt to new processes required
• Ability to work effectively in a team environment required
• Ability to work well under pressure required
• Ability to solve problems, think independently, and act innovatively required
• Experience in a customer-facing environment preferred
• Ability to communicate professionally with customers and internal teams required
• Ability to support sales order entry, customer portals, and open order reporting required
• Ability to work onsite in Grants Pass, OR
• Ability to work Monday through Friday, 7:00 AM to 3:00 PM
• Ability to support a full-time, permanent opportunity
• Ability to complete required background check and pre-employment drug screen
• No sponsorship available

Physical Requirements:

• Ability to sit and work at a computer for extended periods while entering sales orders, reviewing customer information, managing order reports, responding to emails, and completing administrative tasks
• Ability to sit and/or stand for four or more hours per day as needed
• Ability to use hands and fingers for typing, data entry, filing, scanning, printing, order entry, documentation, and standard office tasks
• Ability to review sales orders, customer records, purchase orders, ERP data, reports, customer portals, emails, spreadsheets, and computer screens for extended periods
• Ability to communicate by email, phone, and in person throughout the workday
• Ability to work in an indoor office setting with frequent in-person interactions
• Ability to occasionally stand, walk, bend, reach, and move throughout the office as needed
• Ability to occasionally lift, carry, or move standard office files, documents, supplies, or small materials as needed
• Ability to maintain accuracy, confidentiality, professionalism, and attention to detail while managing sales order and customer data

Salary Range: $19 to $24/hour
For immediate and confidential consideration, please email your resume to smartin@simplybiotech.com or call 858.227.4596.
More information can be found at www.simplybiotech.com.

Simply Biotech was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.