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Child Care Billing Coordinator and Office Support JobID: 4116

• Position Type: Hourly/ Kids Club (Before & After School)
• Date Posted: 7/30/2026
• Location: Barnes Early Childhood Center
• Closing Date: Until Filled

Position Summary

The Grosse Pointe Public School System is seeking a highly organized, customer-focused Child Care Billing Coordinator & Office Support professional to support the daily operations of our Preschool, Kids Club, Camp O' Fun, Safety Town and GSRP.

Under the direction of the Director of Preschool Services and the Director of School Age Child Care, this position is responsible for coordinating billing, registrations, payments, financial recordkeeping, and office operations while providing exceptional customer service to families. This individual serves as a key point of contact for parents and helps ensure the efficient operation of the Child Care Billing Department and is responsible for establishing and maintaining department records, coordinating assigned projects, and compiling and distributing a variety of materials and reports.

Essential Duties & ResponsibilitiesBilling & Financial Operations

• Process tuition billing for Kids Club, Preschool, Camp O' Fun, Safety Town, and other child care programs.
• Process Child Development and Care (CDC)/State of Michigan subsidy billing and payments.
• Monitor family accounts and maintain accurate financial records within Brightwheel.
• Follow up on past-due accounts and coordinate payment plans, program suspensions, collections, and terminations in accordance with district procedures.
• Prepare financial reports and year-end billing statements for the Business Office.
• Assist directors with enrollment, attendance, registration, and revenue reporting.

Family & Customer Service

• Serve as the primary point of contact for family questions regarding:
• Registration
• Billing and payments
• Kids Club
• Preschool
• Camp O' Fun
• GSRP
• Respond to phone calls, emails, walk-in visitors, and parent inquiries in a professional and timely manner.
• Schedule and facilitate tours for prospective families.

Office & Administrative Support

• Provide daily office coverage, including:
• Answering phones
• Greeting visitors
• Processing incoming mail
• Managing office correspondence
• Operate the Barnes School secure vestibule/parent entry system.
• Maintain confidential student and family records.
• Assist with department projects, reports, data collection, and record management.
• Provide general administrative support to Preschool and School Age Child Care leadership.

Program Support

• Assist in child care classrooms as needed to maintain licensing ratios and program operations.
• Support special events, registration periods, and other department initiatives. Perform other duties as assigned.

Qualifications

• Associate's degree in Accounting, Business, Finance, Office Administration, or a related field preferred; equivalent education and experience may be considered.
• Experience with bookkeeping, billing, accounting, or financial recordkeeping required.
• Strong mathematical and computation skills.
• Excellent organizational skills with strong attention to detail.
• Outstanding customer service and communication skills, both written and verbal.
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive) and the ability to quickly learn new software systems.
• Experience with Brightwheel and/or Michigan child care subsidy billing is preferred.
• Ability to maintain confidentiality while handling sensitive financial and student information.
• Ability to manage multiple priorities in a fast-paced office environment.
• Meet all State of Michigan Child Care Licensing requirements.
• Successfully complete a comprehensive background check, fingerprinting, and child abuse clearance.
• CPR and First Aid certification (training provided if needed).
• Minimum age of 19 years.
• Regular, reliable attendance.
• Ability to work collaboratively with administrators, teachers, caregivers, families, and district staff.

Working Conditions & Benefits

Position Type: Full-Time, 12-Month Position

• 35-40 hours per week
• Monday-Friday
• Typical schedule: 9:30 a.m.-6:00 p.m. (shift may vary based on program needs)

Compensation

$18.00-$20.00 per hour, based on qualifications and experience

Benefits

• Paid Holidays (10)
• Paid Time Off (PTO)
• Single Health Insurance Coverage
• Participation in a collaborative and supportive educational environment

Application Information

Questions regarding this position may be directed to:

• Crystal Fletcher, Director of School Age Child Care, fletchc@gpschools.org
• Sara Meier, Director of Preschool Services, meiers@gpschools.org

NONDISCRIMINATION STATEMENT The Grosse Pointe Public Schools System does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. We are committed to working with and providing reasonable accommodation's to individuals with disabilities. If you have a disability and need assistance in completing the employment application call, 313-432-3018 or email: HumanR@gpschools.org. We will provide you with assistance and make a determination regarding your request for a reasonable accommodation on a case-by-case basis. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lillie Loder, Director of Student Services 20090 Morningside Drive Grosse Pointe Woods, MI 48236 Phone: (313) 432-3804 LoderL@gpschools.org. If the individual filling the grievance alleges that the Section 504/ADA coordinator has engaged in discrimination, then the individual filing the grievance must provide the documentation to: Deputy Superintendent for Educational Services 20601 Morningside Drive Grosse Pointe Farms, MI 48236 Phone: (313) 432-3015 For further information on notice of nondiscrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481. FMLA regulations require all employers to post the updated FMLA notice.