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How much do billingual customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for billingual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or higher; specialized knowledge varies
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageCustomer service, retail, healthcare, financeTechnical, software, retail, service industries

The Bilingual Customer Service Representative primarily handles customer inquiries in two languages, often in call centers or retail settings, focusing on communication and problem-solving. Customer Support Specialists may also assist customers but often have more technical knowledge or product-specific expertise. Both roles require strong communication skills, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

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What states have the most Billingual Customer Service Representative jobs?

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Billingual Customer Service Representative jobs near you
Infographic showing various Billingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Customer Service Representative

El Paso, TX • On-site

Datamark, Inc.
See more jobs at Datamark, Inc.external

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Bilingual Customer Service Representative
At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Bilingual Customer Service Representative and contribute your expertise in a role where your impact truly matters!
As a Bilingual Customer Service Representative, you will be the first point of contact for residents seeking information and assistance with essential city services. You will directly contribute to the smooth operation of our vibrant community by ensuring residents receive accurate and timely support.
What You'll Do:
  • Assist residents by providing information and resolving inquiries related to non-emergency municipal services.
  • Handle service requests for public works, sanitation, code enforcement, and other essential city services.
  • Accurately log and track service requests to ensure timely resolutions as a Bilingual Customer Service Representative
  • Collaborate with city departments to address and resolve community concerns.
  • Maintain a high level of professionalism and provide excellent customer service in every interaction as a Bilingual Customer Service Representative

What We're Looking For:
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Proficiency with computer systems and software applications.
  • Bilingual in English and Spanish

Why Join Us?
  • Extensive Training: We set you up for success with comprehensive training.
  • Growth Opportunities: Build a rewarding career in a collaborative and supportive environment.
  • Make a Difference: Your work will directly benefit the El Paso community.

Requirements
  • High School Diploma or equivalent
  • At least 1 year of experience in a call center environment or 2 years customer service experience
  • Must be a U.S. Citizen
  • Fluent in English and Spanish is required (read, write, and speak).

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (PTO & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • In-house gym
  • $14.00 per hour

Apply