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Billingual Customer Service Representative Jobs (NOW HIRING)

BCForward

Bilingual CSR

Texas City, TX · On-site

$14 - $14.50/hr

Bilingual CSR - Remote Job Location: Remote Duration: Temp - 6 months Pay Range: $13.5/hr to $14.5/hr (W2) Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9 ...

Fit2Run

Bilingual Customer Service Rep

Bradenton, FL

$16/hr

Bilingual Customer Service Representative (Spanish/English) Position Type: Full-Time Position Summary We are seeking a friendly, professional, and dependable Bilingual Customer Service Representative ...

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How much do billingual customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for billingual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or higher; specialized knowledge varies
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageCustomer service, retail, healthcare, financeTechnical, software, retail, service industries

The Bilingual Customer Service Representative primarily handles customer inquiries in two languages, often in call centers or retail settings, focusing on communication and problem-solving. Customer Support Specialists may also assist customers but often have more technical knowledge or product-specific expertise. Both roles require strong communication skills, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

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What states have the most Billingual Customer Service Representative jobs?

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Billingual Customer Service Representative jobs near you
Infographic showing various Billingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Customer Service Representative

Tampa, FL • On-site

Florida One Insurance
See more jobs at Florida One Insuranceexternal

$42K - $92K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 21 days ago

Key responsibilities

  • Assist clients by addressing inquiries about policies, processing changes, and managing claims in both English and Spanish.

  • Collaborate with agents to provide exceptional customer service and ensure clients feel informed, supported, and valued.

  • Check emails and voicemails daily to prioritize and respond to customer needs in a fast-paced environment.

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base. Experience a competitive salary range from $42,600 to $92,000 annually, reflecting your contributions and dedication to our mission.This role not only emphasizes customer-centricity but also fosters a culture of empathy and professionalism. Here, your hard work is noticed, and you can thrive alongside energetic colleagues. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Take the exciting step to elevate your career in the insurance industry by applying today!Who are we? An IntroductionWith over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalized coverage tailored to your unique needs. We recognize that every driver is different. That's why our team of experienced and knowledgeable agents is here to help you navigate the complexities of auto insurance. We work closely with you to ensure you have the right protection-at the best possible price. At Florida One, we pride ourselves on delivering exceptional customer service. Whether you have questions or need support, we're always just a call or click away. Our Mission We are committed to empowering our clients with the knowledge and tools to make confident, informed insurance decisions. By building lasting relationships based on trust and transparency, we're with you every step of the way.Make a difference as a Bilingual Customer Service RepresentativeAs a Bilingual Customer Service Representative at Florida One Insurance, each day offers fresh challenges and rewarding interactions. You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued. Collaboration with our agents is essential, as you work together to provide exceptional customer service.Whether helping a client understand their coverage or offering reassurance after an accident, you become the friendly voice they trust. This fast-paced environment demands excellent communication and empathy, making it a fulfilling opportunity for those who thrive on teamwork and compassion.What we're looking for in a Bilingual Customer Service RepresentativeTo excel as a Bilingual Customer Service Representative at Florida One Insurance, several key skills are essential. Strong communication abilities are paramount, enabling you to convey information clearly and effectively in both English and Spanish. Empathy and compassion are crucial, as you'll be addressing the concerns of clients who may be experiencing stressful situations.Problem-solving skills are also vital; you'll need to think critically and creatively to resolve issues while ensuring a high level of customer satisfaction. Additionally, strong interpersonal skills will help you build rapport with clients and foster productive collaboration with your team and agents. A customer-centric mindset is essential, as your primary goal is to ensure clients feel informed and valued throughout their insurance journey.Flexibility and adaptability in a fast-paced environment are necessary to keep up with the varied demands of the role.Make your moveIf you think this job aligns with your requirements, then submitting an application is simple. Good luck!