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About the Role

The Senior Manager, Revenue and Billing is a critical role responsible for owning Billtrust's end-to-end billing operations and revenue recognition function. You will leverage AI tools and co-worker agents to automate reconciliation, exception detection, and reporting across the quote-to-cash cycle, focusing your expertise on technical revenue accounting, internal control design, and team development.

This role leads a global team of 11, including two direct-report managers based in the U.S. and India, spanning staff accounting, billing analysis, order management, and revenue accounting. You'll partner across Sales, Legal, FP&A, and IT to structure compliant deals, drive process improvement, and shape the future billing and revenue technology stack.

What You'll Do

Revenue Accounting & Technical Compliance

• Manage day-to-day accounting operations and monthly close of global revenue in accordance with ASC 606, U.S. GAAP, and Billtrust's revenue recognition policies
• Support the company's initiative to reduce month-end close time by automating manual revenue processes and transitioning toward accrual-based close methodologies
• Review and document accounting conclusions for standard and non-standard customer contracts, including SSP studies, contract modifications, and principal vs. agent considerations, exercising sound judgment and defending positions to stakeholders and auditors when necessary
• Provide guidance on the revenue recognition implications of contract negotiations; partner with Sales and Legal on deal structures that comply with revenue recognition rules

Billing Operations

• Own end-to-end billing operations, including new deal processing, subscription renewals, usage billing, and overages, while monitoring key performance metrics such as time-to-bill and backlog to surface trends, risks, and opportunities
• Use AI-powered tools to identify anomalies in billing data, flag exceptions, and accelerate month-end reconciliation

Controls & Cross-Functional Partnership

• Partner cross-functionally to resolve complex billing and customer issues as they surface, balancing technical accounting, revenue recognition, and commercial feasibility to deliver a positive customer and cross-functional experience
• Partner with FP&A to review monthly revenue trends and anomalies, and develop board-level materials and reporting commentary
• Design, implement, and enhance internal controls to ensure SOX compliance and clean integrated audits, and prepare supporting documentation for quarterly and annual external revenue audits, including SSP studies, journal entries, and reconciliations
• Consult with Accounting Leadership on complex or non-standard revenue accounting matters, and represent Billing/Revenue in evaluations of the billing and revenue technology stack

Team Leadership

• Directly manage two people managers (U.S. and India-based) and provide leadership to a global team of 11 across staff accounting, billing analysis, order management, and revenue accounting
• Hire, train, and retain a skilled team of accounting and billing professionals
• Build team capability in AI-assisted workflows to improve accuracy and throughput across the quote-to-cash cycle
• Set performance goals, conduct reviews, and develop career paths for direct and indirect reports

What You'll Bring

Required Skills:

• 10+ years of progressive experience in revenue recognition and billing operations
• Extensive technical accounting knowledge of ASC 606 in a SaaS environment, including contract modifications, principal vs. agent considerations, and SSP studies
• Demonstrated experience managing people managers and building teams of at least 10, including distributed/global teams
• Experience with billing and ERP systems (BillingPlatform, Sage Intacct, or equivalent) and CRM platforms (Salesforce)
• Track record designing and implementing SOX-compliant internal controls in a quote-to-cash environment
• Track record driving AI adoption across a team or function
• Superior written and verbal communication skills, with strong analytical and interpersonal skills

Preferred Skills:

• Bachelor's or Master's degree in Accounting
• Experience at a 'Big 4' audit firm on public company audits
• Prior involvement in ERP or billing platform evaluation/migration
• Well-honed attention to detail and demonstrated ability to prioritize and delegate in a fast-paced environment