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Billing Operations Manager Jobs in Dallas, PA (NOW HIRING)

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Medical Biller

Wilkes Barre, PA

$15.75/hr

Medical Billing Specialist / Healthcare Accounts Receivable Representative Kingston, PA Full-Time | ... are operation. If you thrive on accuracy, understand the full revenue cycle, and enjoy solving ...

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Billing Operations Manager information

See Dallas, PA salary details

$36.8K

$73.1K

$119.1K

How much do billing operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for billing operations manager in Dallas, PA is $73,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $82,300.00 per year, depending on experience, location, and employer.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.

What cities near Dallas, PA are hiring for Billing Operations Manager jobs?

Cities near Dallas, PA with the most Billing Operations Manager job openings:

Billing Operations Manager jobs near you

Patient Services Representative

Sugarloaf, PA • On-site, Remote

DCSS MANAGEMENT LLC
See more jobs at DCSS MANAGEMENT LLCexternal

$17 - $21.50/hr

Full-time

Medical

Posted 18 days ago

Job description

Description

Position Summary

The Patient Services Representative serves as the primary point of contact for patients regarding their account balances and billing questions. This role is responsible for providing exceptional customer service while educating patients on their insurance benefits, explaining Explanation of Benefits (EOBs), discussing patient financial responsibility, processing payments, and resolving billing inquiries.

When call volumes are low, this position supports the billing department by completing various patient account and payment-related tasks to ensure timely and accurate revenue cycle operations.


Position can be remote but candidate must be located in Pennsylvania. 


Essential Responsibilities

Patient Account Support

  • Answer incoming patient billing calls in a professional, courteous, and compassionate manner.
  • Review patient accounts and explain balances, insurance payments, deductibles, coinsurance, copays, and contractual adjustments.
  • Read and interpret Explanation of Benefits (EOBs) and accurately explain how insurance processed claims.
  • Assist patients in understanding their financial responsibility and available payment options.
  • Process patient payments over the phone and through other approved payment methods.
  • Resolve patient billing concerns or escalate complex issues when appropriate.
  • Document all patient interactions accurately within the practice management system.


Billing Support

During non-phone time, assist with billing operations including:

  • Posting patient payments.
  • Posting insurance (payer) payments.
  • Emailing patient statements and billing documents.
  • Reviewing patient accounts for billing accuracy.
  • Assisting with patient statement processing.
  • Supporting payment plan administration.
  • Researching account discrepancies.
  • Assisting with returned mail and patient demographic updates.
  • Other revenue cycle and patient account tasks as assigned.


Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years of customer service experience.
  • Previous medical office or medical billing experience (Dermatology preferred).
  • Knowledge of medical insurance claims processing, and medical billing.
  • Experience reading and interpreting Explanation of Benefits (EOBs).
  • Experience working with electronic medical records (EMR) and practice management systems.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive conversations with empathy and professionalism.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.


Apply