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Billing Operations Associate Jobs in Washington (NOW HIRING)

GeneDx

Billing Support Specialist I

Gaithersburg, MD · On-site

$23.50 - $25.50/hr

Collaborate with finance and customer service teams to support seamless billing operations ... High school diploma or equivalent required; associate degree in a related field preferred. * Basic ...

WSSC Water

Billing Associate

Laurel, MD · On-site

$31.98 - $54.37/hr

Position Information Functional Title Billing Associate Recruitment Category Type Standard ... part of a 24-hour 7-day operation Preferences * Bachelor's degree in business, public ...

Beacon Hill Staffing Group, LLC

Billing Specialist

Bethesda, MD · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

Partner with operations, project teams, and accounting to validate billing information * Gather and ... Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill ...

Husch Blackwell LLP

Billing Specialist

Washington, DC · On-site +1

$21.75 - $29.50/hr

... operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to ... Associate's degree or combination of education and commensurate work experience required; Bachelor ...

Husch Blackwell Llp

Billing Specialist

Washington, DC · On-site +1

$21.75 - $29.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to ... Associate's degree or combination of education and commensurate work experience required; Bachelor ...

Sierra Nevada Corporation

Billing Specialist III

Herndon, VA

$19.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations, human resources, legal, IT, information security, facilities, marketing, and ... Associate's degree in Accounting, Finance, or related field. * 3 -5 years of relevant billing ...

Three Saints Bay, LLC

Billing Specialist (6027)

Manassas, VA · On-site

$19.25 - $26/hr

Internal clients include Project Control, Program/Project Managers, operations management and ... Associate or bachelor's degree in business, accounting, finance or economics or related field and ...

Elevance Health

PBM Billing Specialist Senior

Ashburn, VA · On-site

$19.22 - $34.90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role enables associates to work virtually full-time, with the exception of required in-person ... AFA > Financial Operations Please be advised that Elevance Health only accepts resumes for ...

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Billing Operations Associate information

What does a billing operations associate do?

A Billing Operations Associate is responsible for managing and processing billing-related activities within an organization. Their tasks typically include generating invoices, verifying billing data, resolving discrepancies, and ensuring timely payments from clients. They collaborate closely with other departments such as finance, sales, and customer service to resolve issues and maintain accurate records. This role requires strong attention to detail, organizational skills, and proficiency with billing software or systems.

What are the key skills and qualifications needed to thrive as a billing operations associate?

To thrive as a Billing Operations Associate, you need strong attention to detail, analytical skills, and a background in finance or accounting, often supported by a relevant degree or coursework. Familiarity with billing software (like SAP or Oracle), spreadsheets, and financial management systems is typically required. Excellent organizational skills, problem-solving abilities, and clear communication help you efficiently resolve discrepancies and work with internal teams or customers. These skills are crucial for ensuring accurate invoicing, timely payments, and smooth financial operations within an organization.

What are some common challenges faced by billing operations associates, and how can they be managed effectively?

Billing Operations Associates often encounter challenges such as managing high volumes of invoices, resolving discrepancies between billing records and client accounts, and staying up-to-date with evolving billing software. Effective time management, attention to detail, and proactive communication with internal teams and clients are key to overcoming these obstacles. Many organizations provide ongoing training and support to help associates navigate complex billing scenarios and maintain accuracy in their work.

What is the difference between Billing Operations Associate vs Accounts Payable Specialist?

AspectBilling Operations AssociateAccounts Payable Specialist
CredentialsTypically requires a high school diploma or associate degree; familiarity with billing softwareRequires similar credentials; often familiar with accounting software and invoice processing
Work EnvironmentOffice setting, handling billing and customer accountsOffice setting, managing vendor invoices and payments
Industry UsageCommon in finance, healthcare, and SaaS companiesPrevalent in finance, manufacturing, and corporate sectors
Search & Comparison IntentOften compared for billing and accounts receivable rolesCompared for accounts payable and invoice processing roles

The Billing Operations Associate and Accounts Payable Specialist roles share similarities in credentials and work environment but focus on different sides of financial transactions. The associate handles billing and receivables, while the specialist manages vendor payments and invoices. Both roles are essential in financial operations within various industries.

What are the most commonly searched types of Billing Operations jobs in Washington?

The most popular types of Billing Operations jobs in Washington are:

What are popular job titles related to Billing Operations Associate jobs in Washington?

For Billing Operations Associate jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Billing Operations Associate jobs in Washington look for?

The top searched job categories for Billing Operations Associate jobs in Washington are:

Billing Operations Associate jobs near you
Infographic showing various Billing Operations Associate job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Billing Support Specialist I

GeneDx

Gaithersburg, MD • On-site

$23.50 - $25.50/hr

Full-time

Posted 18 days ago

GeneDx rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 120 rated laboratories

Job description

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world's largest rare disease data sets. For more information, please visit www.genedx.com.
Summary
This is an on-site position in Gaithersburg, MD, and the available shifts are 10:30am - 7:00pm EST and 11:00am - 7:30pm EST
The Billing Support Specialist I is an entry-level position responsible for providing outstanding customer service to patients and healthcare providers regarding billing inquiries. This role supports the billing team by managing client and patient questions, resolving payment issues, and ensuring accurate data entry. The ideal candidate is detail-oriented, eager to learn, and passionate about helping others in a healthcare setting.
Job Responsibilities
  • Respond to patient and provider billing inquiries via phone and email, ensuring prompt and professional service.
  • Participate in a rotational schedule, alternating between managing inbound calls and handling emails, tickets, outbound calls, and problem resolution.
  • Enter and maintain accurate patient information in billing systems.
  • Review and process forms, including medical hold forms and faxes, and manage inbound/outbound queues.
  • Investigate and resolve basic billing discrepancies, process payments, refunds, and adjustments.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with finance and customer service teams to support seamless billing operations.
  • Educate clients on general billing-related issues as needed.
  • Contact clients and insurance companies to obtain information for prior authorization and claim submission.
  • Navigate various payor types, including commercial/private payors, Medicare, and Medicaid.
  • Identify opportunities for process improvements and contribute ideas to enhance billing procedures.

People Manager
  • No

Education, Experience, and Skills
  • High school diploma or equivalent required; associate degree in a related field preferred.
  • Basic knowledge of medical terminology (training provided).
  • Strong data entry skills with attention to detail and accuracy.
  • Excellent phone etiquette and interpersonal skills.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Passion for providing excellent customer service in the healthcare industry.
  • Ability to multitask in a fast-paced environment.
  • Calm and professional approach to stressful or difficult situations.
  • Proficiency in Microsoft Office; experience with billing software (Xifin, Careviso) and Salesforce is a plus.
  • Ability to work independently and as part of a team.
  • High level of empathy and customer service orientation.

Preferred:
  • 1 year of experience in a billing, customer support, or healthcare setting is a plus.
  • Bilingual skills are a plus.

Certificates, Licenses, Registrations
  • None

Work Environment
This is a fully onsite position. The employee will work from our office location in Gaithersburg, MD, five days per week. Work is performed in a professional office setting with standard lighting, temperature control, and low to moderate noise levels. Standard office equipment, including a computer, phone, and video conferencing tools are used. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.
Physical Demands
This is a sedentary role with physical demands, including:
  • Sitting for extended periods (up to 8 hours per day)
  • Repetitive use of hands and fingers for typing and mouse operation
  • Visual acuity for reading computer screens and documents
  • Ability to communicate effectively in person, by phone, and via video
  • Occasional standing, walking, and reaching for files or supplies
  • Occasional lifting of up to 15 pounds (files, office supplies, equipment)
  • Ability to commute to the office location as required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Pay Transparency, Budgeted Range
$23.50-$25.50 USD
A culture that plays to win, because patients are counting on us
At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day - and shapes our culture where high standards, strong teamwork, and meaningful ownership are the norm. We act with intention, support one another, and deliver work we're proud to put our names on.
Here's what you can expect day to day:
1. Play like a champion (step up, redefine what's possible, own it)
We bring energy, focus, and a bias for action. We step up, take initiative, and deliver on our commitments - with quality, speed, and care.
2. Think bigger (stretch beyond, courage not consensus)
We push past the obvious. We challenge assumptions, raise the bar, and make thoughtful, decisive calls - choosing progress over perfection.
3. Grow fast (be curious, speak up, be agile)
We stay curious, ask questions, and share direct feedback with respect. We adapt quickly and keep learning through collaboration and continuous improvement.
If you're motivated by meaningful work, a fast-moving environment, and teammates who care deeply about outcomes, you'll thrive at GeneDx.
At GeneDx, we believe in taking care of our people. We provide competitive compensation and benefits that reflect local market practices and legal requirements in each country where we operate, helping employees thrive both professionally and personally.
We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
GeneDx is a place where people from all backgrounds can make an impact.
All privacy policy information can be found here.

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