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Billing Account Manager Jobs in Raleigh, NC (NOW HIRING)

Analyze billing accounts based on service type, frequency of service, and pricing. Dispatch services and other work orders. Audit work order management and invoicing systems to ensure compliance with ...

New

Billing Coordinator

Morrisville, NC · On-site

  • Medical

  • Retirement

  • PTO

Analyze billing accounts based on service type, frequency of service, and pricing. Dispatch services and other work orders. Audit work order management and invoicing systems to ensure compliance with ...

New

Billing Coordinator

Morrisville, NC · On-site

  • Medical

  • Retirement

  • PTO

Analyze billing accounts based on service type, frequency of service, and pricing. * Dispatch services and other work orders. * Audit work order management and invoicing systems to ensure compliance ...

New

Manage individual sales objectives to include sales orders and billing activities to support quarterly goals. * Manage on-going customer account relationship to include updating account information ...

Review invoices in preparation for timely and accurate financial billing What you need to be ... Proven ability to manage multiple client accounts simultaneously while effectively prioritizing ...

Review invoices in preparation for timely and accurate financial billing What you need to be ... Proven ability to manage multiple client accounts simultaneously while effectively prioritizing ...

Landscape Account Manager

Creedmoor, NC · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage monthly budget, reporting and account billing according to established procedures; coordinate with internal partners to ensure resolution of issues. * Maintain inventory of materials and ...

Showing results 21-40

Billing Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do billing account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for billing account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a billing account manager, and why are they important?

To thrive as a Billing Account Manager, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or equivalent experience. Familiarity with billing software, enterprise resource planning (ERP) systems, and sometimes certifications like Certified Billing and Coding Specialist (CBCS) are highly valuable. Excellent communication, problem-solving abilities, and organizational skills help manage client relationships and resolve discrepancies efficiently. These skills ensure accurate invoicing, timely collections, and strong client satisfaction, which directly impact an organization's financial health.

What is the difference between Billing Account Manager vs Customer Service Representative?

AspectBilling Account ManagerCustomer Service Representative
CredentialsRelevant certifications (e.g., billing certifications), experience in billing systemsCustomer service training, communication skills
Work EnvironmentOffice or remote, focused on billing and account managementCall centers, retail, or office settings, focused on customer interactions
Employer & IndustryFinancial services, telecom, utilitiesRetail, telecom, hospitality

The main difference is that Billing Account Managers focus on managing billing processes, accounts, and financial accuracy, while Customer Service Representatives handle customer inquiries and support. Billing Account Managers typically require billing-related certifications and work in finance-oriented environments, whereas Customer Service Representatives focus on customer interaction skills across various industries.

How does a billing account manager typically collaborate with other departments to resolve client billing issues?

Billing Account Managers regularly work with sales, customer service, and finance teams to resolve client billing questions or discrepancies. Effective communication is essential, as they must gather information from various sources and coordinate solutions swiftly to maintain client satisfaction. This collaborative approach allows for a more comprehensive understanding of client accounts and helps ensure accurate and timely invoicing. Building strong interdepartmental relationships is key to addressing challenges efficiently and supporting overall business goals.

How much do billing account managers make in the US?

Billing account managers in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced professionals and those in senior roles earning higher. Compensation varies based on industry, location, and level of experience, and may include bonuses or benefits. Strong skills in billing software and customer service can influence earning potential.

What does a billing account manager do?

A Billing Account Manager oversees the billing processes for a company, ensuring that client accounts are accurately invoiced and payments are collected on time. They act as a liaison between clients and the finance department, resolve billing discrepancies, and address customer inquiries. Additionally, they may generate financial reports, manage account records, and help optimize billing systems for efficiency. Their goal is to maintain positive client relationships while ensuring revenue is properly tracked and collected.
What are popular job titles related to Billing Account Manager jobs in Raleigh, NC? For Billing Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Billing Account Manager jobs in Raleigh, NC look for? The top searched job categories for Billing Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Billing Account Manager jobs? Cities near Raleigh, NC with the most Billing Account Manager job openings:
Infographic showing various Billing Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,975 per year, or $30.8 per hour.

Full-time

Re-posted 24 days ago


Job description

The Account Manager is responsible for providing the primary customer service experience to the clients of the agency. In addition, this position is designed to provide support to producers in working with clients.
Duties:
  • Manage assigned accounts for customer service
    • File changes and required updates on accounts with the carriers.
    • Update the agency management system with files, activities and any pertinent information.
    • Complete all paperwork and file/ scan to the agency management system.
    • Remarket any renewals if necessary.

  • Take incoming phone calls addressing the following service issues:
    • Billing inquiries or problems.
    • Processing of policy changes in system and with carriers.

  • Provide Certificates of Insurance, Evidence of Insurance, ID Cards, Etc...

  • Internal Processing
    • Processing policies and endorsements to send to customers for review and accuracy of filing.
    • Preparing outgoing mail and receiving incoming mail daily.

  • Marketing New Business Accounts
    • Completing in house underwriting, carrier selection and application review.
    • Quoting accounts in carrier systems, comparative rater or preparing for submission.
    • Price negotiation.
    • Delivering price while selling yourself and/or field producers to the client.
    • Review of application prior to submission to carrier for issuance.
    • Maintaining an individual book of business (house accounts).

  • Attending all required continuing education required by the state to maintain licensure.

  • Meeting and collaborating with management to discuss direction and planning of the service department.

Skills/ Qualifications
  • Current NC Property & Casualty License
  • Two years administrative commercial insurance experience
  • Thorough working knowledge of personal and commercial lines policies, including homeowners, auto, umbrella, commercial packages, commercial auto and workers compensation.
  • Exceptional organizational skills with a strong attention to detail
  • Excellent oral and written communication skills
  • Strong interpersonal communication skills between clients, co workers and superiors
  • Advanced knowledge of Microsoft Office Suite
  • Applied Epic (TAM) knowledge
  • High School Diploma or Equivalent

This job description is not intended to be all inclusive. Employees may be asked to perform other job related duties.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!
IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.