Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Overview At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in ... Responsibilities Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact ...
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Overview At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in ... Responsibilities Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact ...
Application deadline: Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Application deadline: Sep 17, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Application deadline: Sep 17, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
AZ · On-site
Application deadline: Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Application deadline: Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Application deadline: Sep 17, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Application deadline: Sep 17, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Technical Service Trainee
San Antonio, TX · On-site
This individual will provide technical services to external customers and sales representatives ... Bilingual in Spanish * Have a trade school degree of various kinds including paint application ...
Technical Service Trainee
San Antonio, TX · On-site
This individual will provide technical services to external customers and sales representatives ... Bilingual in Spanish * Have a trade school degree of various kinds including paint application ...
AZ · On-site
Application deadline: Sep 10, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
AZ · On-site
Application deadline: Sep 10, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
AZ · On-site
Application deadline: Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS ... Key job responsibilities Provide prompt, efficient, detailed service by engaging directly with Ring ...
Entry-Level Field Service Engineer/Technician (Korean Bilingual Required)
Ballston Spa, NY · On-site
$62K - $153K/yr
Bilingual Technical Communication: Full professional proficiency in both English and Korean to ... Field Service amp; Equipment Maintenance: Responsible for the onsite field service, preventative ...
Entry-Level Field Service Engineer/Technician (Korean Bilingual Required)
Ballston Spa, NY · On-site
$62K - $153K/yr
Bilingual Technical Communication: Full professional proficiency in both English and Korean to ... Field Service amp; Equipment Maintenance: Responsible for the onsite field service, preventative ...
Company Description Procom is a leading provider of professional IT services and staffing to ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Company Description Procom is a leading provider of professional IT services and staffing to ... Technical Support Engineers are also relied on as subject matter experts in their fields ...
Technical Service Manager
Wheeling, IL · On-site
Technical Service Manager HRforGrowth ® is engaged as the talent acquisition partner to conduct ... Multilingual communication skills are a plus. Preferred Qualifications Familiarity with scheduling ...
New
Quick apply
Technical Service Manager
Wheeling, IL · On-site
Technical Service Manager HRforGrowth ® is engaged as the talent acquisition partner to conduct ... Multilingual communication skills are a plus. Preferred Qualifications Familiarity with scheduling ...
New
Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Quick apply
Career progress is based on merit and not years of service or attaining certifications. Our drive ... Technical Support Specialist plays a critical role in the customer life cycle and is responsible ...
Technical Service Manager
Wheeling, IL · On-site
$91K - $100K/yr
Technical Service Manager HRforGrowth ® is engaged as the talent acquisition partner to conduct ... Multilingual communication skills are a plus. Preferred Qualifications Familiarity with scheduling ...
Technical Service Manager
Wheeling, IL · On-site
$91K - $100K/yr
Technical Service Manager HRforGrowth ® is engaged as the talent acquisition partner to conduct ... Multilingual communication skills are a plus. Preferred Qualifications Familiarity with scheduling ...
WI · On-site
... service and support to our customers. Our team thrives on innovation, collaboration, and technical ... Bilingual (English/Spanish) is preferred. Why Join Us? * Opportunity to work with cutting-edge ...
New
Bilingual Pool Technical Service Representative - Phoenix and San Antonio At Pentair , you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our ...
Bilingual Pool Technical Service Representative - Phoenix and San Antonio At Pentair , you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our ...
Technical Service Specialist
Fuquay Varina, NC · On-site
$82K - $102K/yr
Technical Service Specialist Posting Start Date: 8/28/26 At TE, you will unleash your potential ... Bilingual English/Spanish is a plus Competencies Values: Integrity, Accountability, Inclusion ...
Technical Service Specialist
Fuquay Varina, NC · On-site
$82K - $102K/yr
Technical Service Specialist Posting Start Date: 8/28/26 At TE, you will unleash your potential ... Bilingual English/Spanish is a plus Competencies Values: Integrity, Accountability, Inclusion ...
Bilingual Technical Service information
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Bilingual Technical Support Specialist
Raleigh, NC • On-site
Prometheus Group
Full-time
Dental, Life, Retirement, PTO
Re-posted 20 days ago
Job description
About Prometheus Group:
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary:
Technical Support Specialist plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily in a dynamic, fast-paced environment.
Responsibilities:
Qualifications & Skills:
Benefits Overview:
We offer an attractive benefits program to meet the diverse needs of our teammates:
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary:
Technical Support Specialist plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work directly with our clients daily in a dynamic, fast-paced environment.
Responsibilities:
- Assist customers by answering questions via ticketing system, email, and phone.
- Resolve customer tickets through troubleshooting over remote screen-share meetings.
- Reproduce customer issues, detail the corresponding steps, and communicate findings that help Development and Cloud teams to quickly resolve escalations.
- Own being the technical liaison between customers and Development and Cloud teams.
- Keep outstanding customer tickets updated and organized.
- Develop a level of technical and functional SME in assigned products to effectively resolve skill and technical issues.
- Assist with internal projects as needed, ie. Creating technical documentation, coordinating maintenance windows, supporting audit efforts, etc...
- Coordinate and manage customer upgrades to new versions of Prometheus Group software.
- Manage custom development work and SOWs.
Qualifications & Skills:
- Bilinugal in English and Spanish
- Patience and strong customer relations qualities
- Desire to learn new technologies and concepts
- Exceptional problem-solving skills
- Ability to understand technical processes and terminology to convert into user-friendly language
- Passion for working within a team setting as well as independently
- Excellent verbal and written communication skills
- Capability to adapt processes and operate under pressure
- Bachelor's degree from an accredited college or university
- Professional experience in a customer or client-facing role is a plus
- Experience with ERP systems is a plus
Benefits Overview:
We offer an attractive benefits program to meet the diverse needs of our teammates:
- Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
- HSA & FSA plan options
- Retirement Savings with Generous Company Match & Immediate Vesting
- Gym membership to O2 Fitness
- Casual dress attire
- Half-Day Fridays
- Generous Paid Time Off
- Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.