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Bilingual Solutions Jobs in Riverside, CA (NOW HIRING)

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Bilingual Solutions information

See Riverside, CA salary details

$10

$18

$25

How much do bilingual solutions jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bilingual solutions in Riverside, CA is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Solutions vs Bilingual Customer Service Representative?

AspectBilingual SolutionsBilingual Customer Service Representative
CredentialsMay require language proficiency certifications, technical skillsTypically requires language skills, customer service experience
Work EnvironmentVaries across industries, including tech, healthcare, corporatePrimarily call centers, retail, or service industries
Employer & Industry UsageUsed in diverse sectors needing bilingual support or solutionsCommon in customer support, retail, hospitality
Search & Comparison IntentFocuses on solutions-oriented roles involving bilingual skillsFocuses on customer service roles requiring bilingual communication

While both roles require bilingual skills, Bilingual Solutions typically involves providing technical or strategic support across various industries, whereas Bilingual Customer Service Representatives focus on direct customer interactions and support. The choice depends on whether you prefer a solutions-oriented position or customer-facing role.

What are popular job titles related to Bilingual Solutions jobs in Riverside, CA?

For Bilingual Solutions jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Bilingual Solutions jobs in Riverside, CA look for?

The top searched job categories for Bilingual Solutions jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Bilingual Solutions jobs?

Cities near Riverside, CA with the most Bilingual Solutions job openings:

Bilingual Solutions jobs near you

Bilingual Customer Service Representative

MUNOZ INSURANCE AGENCY INC

Lake Elsinore, CA • On-site

$18 - $23/hr

Full-time

Re-posted 17 days ago

Job description

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry 
Job Description
We are seeking a professional and personable Bilingual Spanish Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 
Responsibilities
  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience a plus.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.