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Bilingual Intake Coordinator Jobs in Silver Spring, MD

... intake, gathering all the required information and reviewing for accuracy, entering jobs into our ... Bilingual is a plus * Must be able to pass background check and random drug tests * Possess a high ...

Reports To Intake Specialist or Coordinator Learning Objectives * Learn about the services that ... Bilingual ability in one of the predominant languages of the local client base is desired. Position ...

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Bilingual Intake Coordinator information

See Silver Spring, MD salary details

$12

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How much do bilingual intake coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for bilingual intake coordinator in Silver Spring, MD is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.38 per hour, depending on experience, location, and employer.

What is a bilingual intake coordinator?

Bilingual Intake Coordinators are professionals who serve as the first point of contact for clients or patients, assessing their needs and gathering necessary information for service provision. They utilize their language skills to communicate effectively with clients who speak different languages, ensuring accurate information collection and understanding. Their role often includes scheduling appointments, explaining procedures, and coordinating with other staff members to facilitate smooth client intake processes. Bilingual Intake Coordinators are essential in organizations that serve diverse populations, as they help bridge communication gaps and provide equitable access to services.

How does a bilingual intake coordinator typically collaborate with other departments to ensure a smooth client onboarding process?

Bilingual Intake Coordinators play a crucial role in facilitating communication between clients and various internal teams, such as case managers, healthcare providers, or social workers. They gather and accurately document client information, often translating as needed, and share relevant details with the appropriate departments to ensure all client needs are addressed efficiently. Regular meetings and clear communication help resolve issues promptly, making the onboarding experience smooth for both clients and staff. This collaborative approach is essential for delivering consistent and high-quality service in multilingual environments.

What are the key skills and qualifications needed to thrive as a bilingual intake coordinator, and why are they important?

To thrive as a Bilingual Intake Coordinator, you need fluency in at least two languages, strong organizational skills, and experience in client intake or case management, often supported by a background in social services or healthcare. Familiarity with client management software, electronic health records, and office productivity tools is typically required. Outstanding interpersonal communication, cultural sensitivity, and attention to detail are crucial soft skills for building rapport with diverse clients and efficiently managing information. These abilities are essential to accurately assess client needs, facilitate smooth service delivery, and ensure effective communication across language barriers.

What are popular job titles related to Bilingual Intake Coordinator jobs in Silver Spring, MD?

For Bilingual Intake Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Bilingual Intake Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Bilingual Intake Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Bilingual Intake Coordinator jobs?

Cities near Silver Spring, MD with the most Bilingual Intake Coordinator job openings:

Infographic showing various Bilingual Intake Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,652 per year, or $21.9 per hour.

Intake Office Coordinator - Washington DC

Lisinski Law Firm

Alexandria, VA โ€ข On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and "Changing as Many Lives as Possible."
About the Role
The Intake Office Coordinator is responsible for supporting the intake process for both new and existing clients at the firm. This individual values the importance of providing a red-carpet experience for our clients. In this role, the individual assists with coordinating communication between clients and multiple departments, handling client inquiries, and assisting or delegating requests from clients to the appropriate departments. This candidate should have strong customer service and problem-solving skills, and be fluent in both English and Spanish.
Your Key Contributions
  • Greet and assist clients upon arrival.
  • Conduct initial assessments and gather necessary information to assist clients.
  • Verify client documentation by collecting ID or other necessary information.
  • Take client fingerprints following the intake appointment.
  • Submit fingerprints to FBI.
  • Scan/upload fingerprints and authorization forms into the case management system in a timely manner.
  • Scan client documents into case management system as necessary.
  • Prepare intake folders to be used by Intake Specialists.
  • Prepare and mail Welcome Kits to clients.
  • Scan contracts into case management system following signatures.
  • Answer and direct incoming calls to the appropriate department or team member.
  • Confirm upcoming appointments for clients and reschedule as needed.
  • Ensure client welcoming area is clean, organized, and replenished with appropriate snacks.
  • Collect client payments and ensure all money handling safety procedures are followed.
  • Responsible for ensuring customer satisfaction based on the key performance indicators (KPI's) established by leadership.
  • Complete inventory of office supplies, as needed.

What Makes You a Great Fit
  • Must be bilingual in Spanish and English.
  • 1-3 years of experience in customer service preferred.
  • High school diploma or equivalent experience.
  • Possesses excellent bilingual (English and Spanish) interpersonal and communication skills, both verbal and written.
  • Proficient in Microsoft Office Suite.
  • Ruthless attention to detail.
  • Excellent organizational skills.
  • Ability to work independently and proactively.
  • Ability to multitask and prioritize work.

Work Schedule
  • Monday to Friday - 8:30 AM - 5:30 PM (CT)

Compensation
The expected salary for this role is $19-$20.13 USD/Hour, though the final offer will reflect several factors such as your experience, skills, and the role's location and may be outside of this range. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional, and actual compensation may vary.
How You'll Benefit
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
  • 401k Match
  • Medical, Dental, & Vision Insurance
  • Options for Health Savings Account or Flexible Spending Account
  • Dependent Care FSA
  • Basic Life Insurance
  • Voluntary Life & AD&D
  • Disability Insurance
  • Hospital Indemnity Insurance
  • Employee Assistance Program
  • Calm App Subscription
  • Paid Time Off

Our Firm
At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.
The pay range for this role is:
19 - 20.13 USD per hour (Washington DC)