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Bilingual Insurance Customer Service Representative Jobs in Quebec

Grainger Businesses

CA$23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative We're hiring full-time inbound service representatives! You'll be ... Life insurance coverage, including spousal and dependent life insurance. * Employee Family ...

Ardene

We are looking for a Customer Service Representative to join our team. This is a full time, ... Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an ...

LocalJobShop.ca

We are looking for a Customer Service Representative to join our team. This is a full time, ... Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an ...

i2c Inc

CA$21.25 - CA$21.75/hr

High School Diploma or equivalentMust be Bi-lingual (English-Portuguese, ) or Tri-lingual (English, Spanish, Portuguese)Relevant CSR experience preferably with a background in call center operations.

LocalJobShop.ca

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is a ...

i2c Inc

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, French) i2c Customer Service Representative is responsible for handling all customer concerns. Some of ...

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All JobsBilingual Insurance Customer Service Representative JobsBilingual Insurance Customer Service Representative Jobs in Quebec

Bilingual Insurance Customer Service Representative information

What is a bilingual insurance customer service representative?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an insurance customer service representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.

What are the key skills and qualifications needed to thrive as a bilingual insurance customer service representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are popular job titles related to Bilingual Insurance Customer Service Representative jobs in Quebec?

For Bilingual Insurance Customer Service Representative jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Bilingual Insurance Customer Service Representative jobs in Quebec look for?

The top searched job categories for Bilingual Insurance Customer Service Representative jobs in Quebec are:

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Cities in Quebec with the most Bilingual Insurance Customer Service Representative job openings:

Bilingual Insurance Customer Service Representative jobs near you

Customer Service Representative - Bilingual

Global Excel Management

Montreal, QC • On-site

CA$22.56/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Job Description

Bilingual Customer Service Representative - Assistance Services $22.56/h

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!

As a Bilingual Customer Service Representative, you'll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.

What does your typical day look like?

  • Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;
  • Open the initial claim and refer the person to the most suitable healthcare providers;
  • Pre-approve medical tests and provide pertinent information to the customer on the products and services administered by the insurance company, and coordinate follow-up actions;
  • Record the interactions and transactions in the claims system and ensure a superior level of customer service.

What skills and experience are we looking for?

  • College diploma or equivalent
  • Experience in customer service, telecommunications and/or claims assistance
  • Bilingual both verbally and in writing (English and French) another language will be considered an asset (the use of English is necessary to answer a large number of calls in English)
  • Customer service oriented
  • Ability to work with people in a fast-paced, team environment
  • Good communication skills and highly professional
  • Good computer skills (Microsoft Office, internet etc.)
We offer you

What does Global Excel offer you?  

  • Three weeks of vacation;  
  • An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;  
  • A flexible and supportive work environment offering several benefits such as on-call doctors, an on-site Bistro, and much more; 
  • A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as "lunch-and-learns" on various topics linked to health and wellness; 
  • Many opportunities for advancement, development and financial assistance to employees who wish to continue their education. 

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

                      

Employment Type: OTHER

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