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Bilingual Claims Representative Jobs (NOW HIRING)

Emergent Holdings

Claim Representative I

Lansing, MI · On-site

Bilingual skills preferred. OR One year of AF Group Claims Representative I experience that includes handling of difficult or complex claims. Claim Representative III: Five years' experience in a ...

Emergent Holdings

Claim Representative III

Lansing, MI · On-site

Bilingual skills preferred. OR One year of AF Group Claims Representative I experience that includes handling of difficult or complex claims. Claim Representative III: Five years' experience in a ...

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Bilingual Claims Representative information

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How much do bilingual claims representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for bilingual claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Claims Representative, and why are they important?

To thrive as a Bilingual Claims Representative, you need proficiency in two or more languages, a solid understanding of insurance policies, and experience in claims processing, typically supported by a high school diploma or higher. Familiarity with claims management systems, CRM platforms, and relevant industry certifications such as AIC (Associate in Claims) are commonly expected. Exceptional communication, attention to detail, and problem-solving skills set top candidates apart in this role. These abilities are crucial for accurately assessing claims, serving diverse clients effectively, and ensuring regulatory compliance.

What are Bilingual Claims Representatives?

Bilingual Claims Representatives are professionals who handle insurance claims and provide customer service in more than one language, typically assisting clients who may have limited proficiency in the primary business language. They review, process, and resolve claims while communicating with claimants, policyholders, and other parties in their preferred language. This role ensures that non-English-speaking clients receive clear and accurate information throughout the claims process, improving customer satisfaction and compliance with legal requirements.

How does being bilingual enhance collaboration and effectiveness in a Claims Representative role?

As a Bilingual Claims Representative, your language skills enable you to communicate clearly with a wider range of clients, policyholders, and colleagues, especially when handling claims from diverse communities. This ability often leads to faster claim resolutions, improved customer satisfaction, and fewer misunderstandings. You'll frequently work with teams such as adjusters, underwriters, and customer service, acting as a bridge between non-English-speaking clients and other departments. This collaborative environment not only makes your role vital but also opens up future advancement opportunities within the company.
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What job categories do people searching Bilingual Claims Representative jobs look for? The top searched job categories for Bilingual Claims Representative jobs are:
Bilingual Claims Representative jobs near you
Infographic showing various Bilingual Claims Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

Bilingual Claims Representative

Aegis Administration LLC

Maryland Heights, MO • On-site

$20 - $35/hr

Full-time

Posted 6 days ago

Job description

Job Title: Bilingual Claims Representative

Department: Claims

Reports to: Claims Manager

Aegis Administration is a leading administrative services company that specializes in providing top-notch support for claims management. We are committed to delivering exceptional service to our clients, and we are currently seeking a highly motivated and customer-oriented Bilingual Claims Representative to join our dynamic team.

As a Claims Representative, you will be a critical part of our claims management team, responsible for providing efficient, accurate, and professional support to our clients. Your primary responsibilities will include:

Responsibilities:

  • Process and manage warranty claims in a timely and accurate manner.
  • Communicate with policyholders, claimants, and other stakeholders to gather information and clarify details.
  • Investigate and assess claims to determine their validity and eligibility.
  • Handle claim inquiries, provide information, and address customer concerns effectively.
  • Maintain detailed records and documentation of all claim transactions.
  • Collaborate with colleagues, supervisors, and other departments to resolve complex claim issues.
  • Ensure compliance with all relevant regulations and company policies.
  • Utilize computer systems and software to manage claims data efficiently.

Qualifications

  • Fluent in both English and Spanish a plus
  • High school diploma or equivalent; bachelor’s degree preferred.
  • Previous experience in claims processing or a related field is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Attention to detail and a commitment to accuracy.
  • Proficient in the use of computer applications and software.
  • Knowledge of insurance regulations and practices is an asset.
  • Customer service-oriented mindset.