Bilingual Claims Representative information
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$17.62 is the 25th percentile. Wages below this are outliers.
$16.02 - $19.03
25% of jobs
$19.03 - $22.05
13% of jobs
The median wage is $22.13 / hr.
$22.05 - $25.07
19% of jobs
$27.23 is the 75th percentile. Wages above this are outliers.
$25.07 - $28.08
9% of jobs
$28.08 - $31.10
5% of jobs
$31.10 - $34.11
9% of jobs
$34.11 - $37.13
5% of jobs
$37.13 - $40.14
3% of jobs
How much do bilingual claims representative jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for bilingual claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.
To thrive as a Bilingual Claims Representative, you need proficiency in two or more languages, a solid understanding of insurance policies, and experience in claims processing, typically supported by a high school diploma or higher. Familiarity with claims management systems, CRM platforms, and relevant industry certifications such as AIC (Associate in Claims) are commonly expected. Exceptional communication, attention to detail, and problem-solving skills set top candidates apart in this role. These abilities are crucial for accurately assessing claims, serving diverse clients effectively, and ensuring regulatory compliance.
Bilingual Claims Representatives are professionals who handle insurance claims and provide customer service in more than one language, typically assisting clients who may have limited proficiency in the primary business language. They review, process, and resolve claims while communicating with claimants, policyholders, and other parties in their preferred language. This role ensures that non-English-speaking clients receive clear and accurate information throughout the claims process, improving customer satisfaction and compliance with legal requirements.
As a Bilingual Claims Representative, your language skills enable you to communicate clearly with a wider range of clients, policyholders, and colleagues, especially when handling claims from diverse communities. This ability often leads to faster claim resolutions, improved customer satisfaction, and fewer misunderstandings. You'll frequently work with teams such as adjusters, underwriters, and customer service, acting as a bridge between non-English-speaking clients and other departments. This collaborative environment not only makes your role vital but also opens up future advancement opportunities within the company.
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