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Bilingual Chat Representative Jobs (NOW HIRING)

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Express Employment Professionals

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Bilingual Customer Service Representative

Oceanside, NY · On-site

$20 - $23/hr

The Bilingual Customer Service Representative plays a key role in providing exceptional support to ... Provide customer support via phone, email, live chat, and in-person interactions * Handle customer ...

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Bilingual Chat Representative information

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How much do bilingual chat representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for bilingual chat representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual chat representative?

A Bilingual Chat Representative is a customer support professional who communicates with customers via chat in two or more languages. They assist with inquiries, troubleshoot issues, and provide product or service information. This role requires strong written communication skills and fluency in multiple languages to ensure clear and effective customer interactions.

What does a bilingual chat representative do?

A typical day for a Bilingual Chat Representative involves responding to customer inquiries via online chat in multiple languages, assisting with account issues, product information, or technical troubleshooting. You’ll often juggle multiple conversation threads at once using chat platforms integrated with CRM systems, all while maintaining professionalism and accuracy. Collaboration with team members and supervisors is common, especially when handling complex or escalated cases. The role is fast-paced and requires maintaining quality and efficiency standards to ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a bilingual chat representative?

To thrive as a Bilingual Chat Representative, you need proficiency in at least two languages, excellent written communication skills, and a high-school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and basic troubleshooting systems is typically required. Strong soft skills like patience, cultural sensitivity, and problem-solving distinguish top performers in this role. These abilities are crucial for delivering accurate, empathetic, and efficient support to a diverse customer base through digital channels.

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Bilingual Chat Representative jobs near you
Infographic showing various Bilingual Chat Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Customer Service Representative | Billing Support (Bilingual Chat)

Customer Operations

El Paso, TX • On-site

$12.25 - $15.50/hr

Full-time

Posted 5 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spectrum may be right for you!


As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow trusting customer relationships with every interaction. Every day, you’ll have the opportunity to make a positive difference for our subscribers and the company.

WHAT OUR CHAT BILLING AGENTS ENJOY MOST

  • Interacting with customers through our web-based chat platform
  • Learning about our products and services to provide knowledgeable customer service
  • Thoughtfully handling questions and concerns related to billing and payment questions, rate and fee inquiries, order processing, account updates, subscriber complaints, and more
  • Representing a Fortune 100 company and being the written voice of Spectrum
  • Taking pride in upholding positive relationships and creating best-in-class customer experiences 

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office using computer information systems, resolving questions, and maintaining customer accounts. If you enjoy being on a computer and having variety in your work, you’ll thrive inside our customer-centric environment.


What You'll Bring to Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English & Spanish

Preferred Qualifications

  • Experience: 1+ year previous customer service experience; experience in cable or telecommunications call centers
  • Technical Skills: MS Office and personal computer skills
  • Skills: Communication, dependability, multi-tasking, typing, customer service
  • Abilities: Problem-solving, critical thinking, attention to detail, resilient

COP129 2026-81535 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You'll Bring to Spectrum

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English & Spanish

Preferred Qualifications

  • Experience: 1+ year previous customer service experience; experience in cable or telecommunications call centers
  • Technical Skills: MS Office and personal computer skills
  • Skills: Communication, dependability, multi-tasking, typing, customer service
  • Abilities: Problem-solving, critical thinking, attention to detail, resilient
Employment Type: Full Time

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