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Bilingual Chat Representative Jobs (NOW HIRING)

Capacity

Chat Brand Rep (Titleist) (Remote)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

Credit Union Texas

Chat Agent - Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

DreamCatchers Hair Extensions

Be Seen First

Call Center Representative - Bilingual Preferred

Allen, TX · On-site

$23 - $25/hr

From $23-$25/hr Call Center Representative - Bilingual Preferred Overview: As a Call Center ... Answer other inbound calls, emails, and chat messages from stylists, salon owners, and customers.

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Bilingual Chat Representative information

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How much do bilingual chat representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bilingual chat representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bilingual Chat Representative position, and why are they important?

To thrive as a Bilingual Chat Representative, you need proficiency in at least two languages, excellent written communication skills, and a high-school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and basic troubleshooting systems is typically required. Strong soft skills like patience, cultural sensitivity, and problem-solving distinguish top performers in this role. These abilities are crucial for delivering accurate, empathetic, and efficient support to a diverse customer base through digital channels.

What does a typical workday look like for a Bilingual Chat Representative?

A typical day for a Bilingual Chat Representative involves responding to customer inquiries via online chat in multiple languages, assisting with account issues, product information, or technical troubleshooting. You’ll often juggle multiple conversation threads at once using chat platforms integrated with CRM systems, all while maintaining professionalism and accuracy. Collaboration with team members and supervisors is common, especially when handling complex or escalated cases. The role is fast-paced and requires maintaining quality and efficiency standards to ensure a positive customer experience.

What is a Bilingual Chat Representative job?

A Bilingual Chat Representative is a customer support professional who communicates with customers via chat in two or more languages. They assist with inquiries, troubleshoot issues, and provide product or service information. This role requires strong written communication skills and fluency in multiple languages to ensure clear and effective customer interactions.

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Bilingual Chat Representative jobs near you
Infographic showing various Bilingual Chat Representative job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 4% Part Time, 25% Contract, and 2% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Online Chat Representative

WLC Management Firm LLC

Harrisburg, IL • Remote

Full-time

Posted 4 days ago

Job description

About WLC Management Law Firm
WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake team works remotely, and you’ll be part of our distributed team serving clients across multiple states.

Role Overview
As an Online Chat Representative, you’ll be the first point of contact for potential clients reaching out via our website live chat. No commuting, no office — you’ll help people from your home office while we provide all the tools and training.

Key Responsibilities

  • Remote live chat support: Respond to inbound website chats from your home within 30 seconds
  • Lead qualification: Screen potential clients virtually using our secure chat amp; CRM platform
  • Virtual appointment setting: Schedule consultations directly into attorneys’ calendars via cloud tools
  • Digital data entry: Log all interactions in our web-based legal CRM
  • Remote collaboration: Communicate with attorneys and case managers via Slack/Zoom
  • Compliance: Maintain client confidentiality from your secure home workspace per ABA rules

Requirements

  • High school diploma or equivalent; college coursework a plus
  • 1+ years customer service, sales, or chat support experience
  • Typing speed 50+ WPM with 95% accuracy
  • Home office setup: Quiet, distraction-free workspace, reliable high-speed internet 25+ Mbps
  • Own computer with webcam; company headset + software provided
  • Available for remote shifts including evenings/weekends as scheduled
  • US-based and authorized to work in the US

Nice to have

  • Prior remote work experience
  • Bilingual: English/Spanish highly preferred
  • Experience with legal software like Clio, MyCase

Apply