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Bilingual Chat Representative Jobs (NOW HIRING)

Capacity

Chat Brand Rep (Titleist) (Remote)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

eTeam

Bilingual Customer Service Representative

Baltimore, MD · On-site

$15.50 - $19.50/hr

Bilingual Customer Service Representative Duration: 12 Months Contract Location: Baltimore, MD ... as phone, email, chat, or in person. Responsibilities may include: * Responding to customer ...

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How much do bilingual chat representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bilingual chat representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bilingual chat representative?

To thrive as a Bilingual Chat Representative, you need proficiency in at least two languages, excellent written communication skills, and a high-school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and basic troubleshooting systems is typically required. Strong soft skills like patience, cultural sensitivity, and problem-solving distinguish top performers in this role. These abilities are crucial for delivering accurate, empathetic, and efficient support to a diverse customer base through digital channels.

What does a bilingual chat representative do?

A typical day for a Bilingual Chat Representative involves responding to customer inquiries via online chat in multiple languages, assisting with account issues, product information, or technical troubleshooting. You’ll often juggle multiple conversation threads at once using chat platforms integrated with CRM systems, all while maintaining professionalism and accuracy. Collaboration with team members and supervisors is common, especially when handling complex or escalated cases. The role is fast-paced and requires maintaining quality and efficiency standards to ensure a positive customer experience.

What is a bilingual chat representative?

A Bilingual Chat Representative is a customer support professional who communicates with customers via chat in two or more languages. They assist with inquiries, troubleshoot issues, and provide product or service information. This role requires strong written communication skills and fluency in multiple languages to ensure clear and effective customer interactions.

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Bilingual Chat Representative jobs near you
Infographic showing various Bilingual Chat Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, 8% Hybrid, and 25% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Chat Brand Rep (Titleist) (Remote)

Capacity

Denver, CO • Remote

$20/hr

Contractor

Re-posted 29 days ago

Job description

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.

RESPONSIBILITIES AND DUTIES

  • Be brand passionate - share your love for the game and brand!
  • Use primarily Titleist golf equipment
  • Familiarity with the Titleist site and any related media/searches
  • Ability to compare and analyze any competitor products.
  • Thrive in fast-paced environment handling multiple chats at once
  • Maintain the core values of the Titleist tradition commitment to continuous improvement and performance and quality excellence


SKILLS AND QUALIFICATIONS

  • 5+ years golf experience
  • 2+ years club fitting experience
  • In-depth knowledge of current and past Titleist products
  • Familiarity with similar products from other brands
  • Ability to communicate and assist golfers on all Titleist products (enthusiast to pro level)
  • Able to type at least 35 wpm, with a strong ability to communicate clearly

An unwavering commitment to continuous improvement and performance and quality excellence are core
values of the Titleist tradition.



COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor position.
  • Pay $20/hour, paid weekly
  • Remote position



TECHNOLOGY DETAILS

  • A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not
    compatible at this time).
  • Stable internet connection (we suggest at least a consistent 10mbps).
  • Reliable sound output (this can either be through built in computer speakers or third-
    party speakers or headsets).