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Senior Bilingual Chat Representative Jobs (NOW HIRING)

eTeam

Bilingual Customer Service Representative

Baltimore, MD · On-site

$15.50 - $19.50/hr

... as phone, email, chat, or in person. Responsibilities may include: * Responding to customer ... Escalating complex issues to senior representatives or supervisors as needed. * Maintaining ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

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How much do senior bilingual chat representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for senior bilingual chat representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Senior Bilingual Chat Representative vs Customer Service Agent?

AspectSenior Bilingual Chat RepresentativeCustomer Service Agent
CredentialsTypically requires bilingual certification, experience in chat supportOften requires basic customer service training, bilingual skills optional
Work EnvironmentOnline chat platforms, remote or call center settingsCall centers, retail, or online support environments
Employer & IndustryTech companies, e-commerce, telecommunicationsRetail, service industries, various sectors
Search & Comparison IntentLooking for advanced chat support roles with bilingual skillsEntry-level or general customer support roles

The main difference is that Senior Bilingual Chat Representatives handle more complex customer interactions in chat support, often requiring bilingual proficiency and experience. Customer Service Agents may perform similar tasks but typically at an entry level with less specialization. The senior role involves more responsibility, problem-solving, and often higher pay.

What cities are hiring for Senior Bilingual Chat Representative jobs?

Cities with the most Senior Bilingual Chat Representative job openings:

What are the most commonly searched types of Bilingual Chat Representative jobs?

The most popular types of Bilingual Chat Representative jobs are:

What states have the most Senior Bilingual Chat Representative jobs?

States with the most job openings for Senior Bilingual Chat Representative jobs include:

Senior Bilingual Chat Representative jobs near you

Bilingual Customer Service Representative

Baltimore, MD • On-site

eTeam
See more jobs at eTeamexternal

$15.50 - $19.50/hr

Other

Re-posted 20 days ago

Job description

Job Title: Bilingual Customer Service Representative
Duration: 12 Months Contract
Location: Baltimore, MD 21202
Hybrid work - With capability of reporting onsite as business needs not limited to 5 days.
Overview:
A Junior Bilingual Customer Service Representative typically assists customers in both English and another language, providing support and resolving issues through various channels such as phone, email, chat, or in person.
Responsibilities may include:
  • Responding to customer inquiries and resolving complaints in a professional and timely manner.
  • Providing information about products, services, and policies in both languages.
  • Assisting customers with placing orders, processing returns, and tracking shipments.
  • Escalating complex issues to senior representatives or supervisors as needed.
  • Maintaining accurate records of customer interactions and transactions.
  • Collaborating with other team members to ensure customer satisfaction and achieve performance goals.
  • Staying up-to-date with product knowledge, policies, and procedures.
  • Assisting with other duties as assigned, such as data entry or administrative tasks.

Required skills:
  • A Junior Bilingual Customer Service Representative should have fluency in both English and the other required language, both written and verbal.
  • Strong communication and interpersonal skills are essential, as well as the ability to multitask and work effectively in a fast-paced environment.

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