ZipRecruiter

Log In

1

Senior Bilingual Chat Representative Jobs (NOW HIRING)

Capacity

Chat Brand Rep (Titleist) (Remote)

Denver, CO · Remote

$20/hr

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...

eTeam

Bilingual Customer Service Representative

Baltimore, MD · On-site

$15.50 - $19.50/hr

... as phone, email, chat, or in person. Responsibilities may include: * Responding to customer ... Escalating complex issues to senior representatives or supervisors as needed. * Maintaining ...

CFS

Bilingual Customer Service Representative

Hudson, OH · On-site

$43K - $46K/yr

Communicate with customers via phone, email, and chat in both Spanish and English * Assist with ... Bilingual Customer Service Representative): * Fluent in Spanish and English (spoken and written)

next page

Showing results 1-20

All JobsBilingual Chat Representative JobsSenior Bilingual Chat Representative Jobs

Senior Bilingual Chat Representative information

See salary details

$9

$17

$25

How much do senior bilingual chat representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for senior bilingual chat representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Senior Bilingual Chat Representative vs Customer Service Agent?

AspectSenior Bilingual Chat RepresentativeCustomer Service Agent
CredentialsTypically requires bilingual certification, experience in chat supportOften requires basic customer service training, bilingual skills optional
Work EnvironmentOnline chat platforms, remote or call center settingsCall centers, retail, or online support environments
Employer & IndustryTech companies, e-commerce, telecommunicationsRetail, service industries, various sectors
Search & Comparison IntentLooking for advanced chat support roles with bilingual skillsEntry-level or general customer support roles

The main difference is that Senior Bilingual Chat Representatives handle more complex customer interactions in chat support, often requiring bilingual proficiency and experience. Customer Service Agents may perform similar tasks but typically at an entry level with less specialization. The senior role involves more responsibility, problem-solving, and often higher pay.

What cities are hiring for Senior Bilingual Chat Representative jobs?

Cities with the most Senior Bilingual Chat Representative job openings:

What are the most commonly searched types of Bilingual Chat Representative jobs?

The most popular types of Bilingual Chat Representative jobs are:

What states have the most Senior Bilingual Chat Representative jobs?

States with the most job openings for Senior Bilingual Chat Representative jobs include:

Senior Bilingual Chat Representative jobs near you

Senior Bilingual Customer Service Representative, Remote CSR

MMC Group

Remote

$17.46/hr

Other

Medical, Dental, Vision, Life

Posted 10 days ago

Job description

Senior Bilingual Customer Service Representative, Remote CSR
Position: Sr. CSR, Client Support
Pay Rate: $17.46 per hour
Language: Bilingual English/Spanish
Location: Remote, Work from Home, candidates must reside in Virginia
Schedule: Must be available to work Eastern Time Zone hours
Equipment: Client-provided equipment
Position Overview
Our client has partnered with federal, state, and local governments for over 45 years to help communities access critical health and human services. We are seeking Senior Customer Service Representatives to support Virginia Medicaid and CHIP members by providing accurate information about managed care plans, eligibility, enrollment, and program services.
Key Responsibilities
  • Respond to inbound and outbound customer inquiries by phone and other communication channels.
  • Provide accurate information regarding Medicaid eligibility, enrollment, benefits, services, and program requirements.
  • Assist with enrollment, disenrollment, and other program transactions.
  • Research and resolve complex or escalated customer issues.
  • Review beneficiary and case information across multiple systems.
  • Maintain current knowledge of program policies, procedures, and compliance requirements.
  • Accurately document customer interactions and case activity.
  • Meet established productivity, quality, and performance standards.
  • Maintain confidentiality of customer and program information.

Qualifications
  • Bilingual in Spanish
  • High school diploma or GED required.
  • Minimum 1 year of relevant professional or customer service experience.
  • Strong communication, customer service, research, and problem-solving skills.

Training and Schedule
Training: Monday through Friday, 8:00 AM to 4:30 PM ET
Training Duration: 4 weeks, followed by approximately 2 to 3 weeks of nesting
Hours of Operation: Monday through Friday, 8:00 AM to 7:00 PM ET
Expected Shift: Approximately 10:30 AM to 7:00 PM ET, subject to change
100% attendance is required during training and nesting. No scheduled time off can be accommodated during the training period. Employees must remain on camera throughout training and nesting.
Work-From-Home Requirements
  • Reliable high-speed wired home internet is required.
  • Preferred minimum speed is 50 Mbps download and 20 Mbps upload.
  • Cellular or mobile-based internet service is not permitted.
  • Proof of internet speed may be required.
  • Client equipment will be shipped via FedEx and requires a signature upon delivery.

If you are a customer service professional interested in supporting individuals accessing important Medicaid healthcare services, we encourage you to apply.
Throughout the past 35 years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Apply