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Senior Bilingual Chat Representative Jobs in Riverside, IL

BarkleyOKRP

Sr. Copywriter - Bilingual

Chicago, IL · On-site

$75K - $110K/yr

Looking for a bilingual Sr. Copywriter to join our Chicago or NY creative team. Ultimately, we need ... This range represents the anticipated target salary range for this position. Actual salaries will ...

BarkleyOKRP

Sr. Art Director - Bilingual

Chicago, IL · On-site

$75K - $110K/yr

Looking for a bilingual Senior Art Director to join our Chicago or NY creative team. Ultimately, we ... This range represents the anticipated target salary range for this position. Actual salaries will ...

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All JobsBilingual Chat Representative JobsSenior Bilingual Chat Representative JobsSenior Bilingual Chat Representative Jobs in Riverside, IL

Senior Bilingual Chat Representative information

See Riverside, IL salary details

$9

$17

$25

How much do senior bilingual chat representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for senior bilingual chat representative in Riverside, IL is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Senior Bilingual Chat Representative vs Customer Service Agent?

AspectSenior Bilingual Chat RepresentativeCustomer Service Agent
CredentialsTypically requires bilingual certification, experience in chat supportOften requires basic customer service training, bilingual skills optional
Work EnvironmentOnline chat platforms, remote or call center settingsCall centers, retail, or online support environments
Employer & IndustryTech companies, e-commerce, telecommunicationsRetail, service industries, various sectors
Search & Comparison IntentLooking for advanced chat support roles with bilingual skillsEntry-level or general customer support roles

The main difference is that Senior Bilingual Chat Representatives handle more complex customer interactions in chat support, often requiring bilingual proficiency and experience. Customer Service Agents may perform similar tasks but typically at an entry level with less specialization. The senior role involves more responsibility, problem-solving, and often higher pay.

Senior Bilingual Chat Representative jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Naperville, IL • On-site, Remote

$19 - $20.50/hr

Other

Medical, Retirement, PTO

Posted yesterday

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
Inbound/Outbound Calls
Deliver the highest level of customer service experience consistently
Manage customer accounts and provide technical support
Application Data Entry
Online chat inquiries as assigned
Interpret and follow defined procedures and policies
Creative problem-solving skills
Flexibility and adaptability to changing projects and updates
Time and task management (multitasking and task prioritization)
Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
Adhere to regulated guidelines for communications via all channels
Qualifications
Moderate to Advanced computer skills
High level of comfort learning new technology
High level of professionalism
Excellent verbal and written communication skills
Comfortable working from home
Self-motivated and success-driven
What We Offer
Paid Training
Full-Time, Seasonal role
Performance and attendance-based incentives, in addition to the base pay
The convenience of working from home
Collaborative and supportive team environment
401K Match
Individual Coverage HRA (ICHRA)
Paid time off (PTO)
Preferred Experience (not required)
Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus

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