Bilingual Case Manager Jobs in Roxbury, MA (NOW HIRING)

Bilingual Health Services Care Manager (Russian, Spanish, or Haitian Creole)The Health Services Care Manager, within the framework of the Aging Service Access Points (ASAP) regulations, determines program eligibility and provides a consumer centered approach to assessment, service acquisition, reassessment, and monitoring of the services for the state home care and specialized MassHealth funded programs, to assist elders to live independently in the community. Schedule: This is a Local Union 509, full-time, non-exempt (35 hour/week) position. We offer 4-day work week and hybrid work schedule (once training is complete.) No nights or weekends.Compensation: Starting annual salary range is $50,872.46 - $54,804.09. A 6% increase will be used to recognize the required bilingual skill set in Russian, Spanish, or Haitian Creole that is required for this role. With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!Depending on your role and your hours, we offer:Flexible schedulingCompetitive salariesMedical, Dental, and Vision403b Retirement Plan with agency contribution after 2 years of employment3 weeks accrued Vacation time3 weeks accrued Sick time13 Paid Holidays30 personal hoursAmple free parkingTuition reimbursementEmployee referral bonuses of up to $2,000Job ActivitiesJob activities of the position are below. Additional duties may be assigned as required.Top Key Activities:Provide case management to assigned caseload while meeting AGE timelines and documentation standardsDevelop, authorize, implement and monitor a care plan within budget guidelines to meet identified need(s) during periodic reassessments by telephone, video conferencing, and by visiting the consumer in their homeCoordinate community-based services, and ensure access to public benefits with consumers, families, caregivers, and service providers.Provide crisis case management prevention and intervention.Maintain accurate consumer information in case records and consumer services database systems in accordance with the Executive Office of Aging and Independence (AGE), MassHealth and Mystic Valley Elder Services.Other Activities:Cross collaboration with all departments for best practices Participate in an interdisciplinary team model and regular supervision meetingsAttend AGE and MVES training sessions On call as needed Key Success Measures:Consumer satisfaction State and MVES quality metrics Qualifications: A Bachelors' degree preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least two years of experience in counseling, casework or case management.Fluent in English and Russian, Spanish, or Haitian Creole.Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partnersAbility to maintain confidentiality while working with sensitive information or in sensitive situationsHighly resourceful team player, with the ability to work effectively independently or as a teamPrivate transportation requiredDemonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improvedExpertise in the following platforms: Microsoft 365 (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applicationsPhysical Requirements of the Job:Ability to lift, push, pull and carry objects weighing up to 25 poundsAbility to climb up and down stairs unassistedAbility to travel to the community to perform visits at clients' homesWork requires regular standing, stooping, and bending Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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