Bicycle Shop Operation Manager Jobs (NOW HIRING)

Farina's is among the top professional bicycle retailers in the country and recipient of the National Bicycle Dealers Association Excellence Award for the past 10 years. We continue to be family owned and operated since opening our store 50 years ago. If you are looking for a stable, long term career in a fun industry that is booming, then we would love to talk with you about an excellent opportunity to grow your skills and become a key member of our award-winning team. We are looking for an experienced Bike Mechanic who can be a leader in our extremely busy service department. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list! **A minimum of 1-2 years experience working as a mechanic in a bicycle shop is a requirement for this position.

In this job you will assist our Service Manager, simultaneously and independently with the following:

• Perform a variety of service functions on customers' bikes, including tune-ups, rebuilds, flat tire repairs, brake/shift adjustments, brake bleeds etc.
• Diagnose, troubleshoot and resolve problems on bikes that are brought in for service.
• Assemble and prepare bikes for sale
• Install accessories on recently purchased bikes
• Provide customer service through direct and detailed interaction with customers at time of drop off and/or pickup following Farina's protocols.

You are:

• Dependable
• Able to listen and follow directions
• People-oriented
• Able to work independently
• Detail-oriented
• Positive & friendly
• Able to multi-task to meet deadlines
• Good at solving problems
• Mechanically skilled

We provide PAID TRAINING to individuals who have the right skill set, are looking for long term employment and are willing to learn a trade that is high demand.

Duties include but are not limited to:

• Apply shop standards and follow protocols in the assembly and repair of bikes (includes tune-ups, flat tire repairs, gear adjustments, accessory installations etc.)
• Evaluate the mechanical condition of bikes and determine what is needed to properly repair
• Follow detailed work and sales orders to accurately complete job and paperwork
• Assist in receiving and accurately checking in bicycle & parts orders
• Maintain shop cleanliness including bench and common workspace.
• Align wheels, adjust brakes and brake pads, adjust shifter & brake cables, install tires etc.
• Clean and maintain bicycles in our rental bike fleet
• Explain basic product information to customers who are picking up new bikes or rentals
• Assist in receiving and unloading deliveries of bikes and other equipment
• Other duties as needed/assigned.

Requirements include but are not limited to:

• Minimum 1 year experience working as a technician/mechanic in a bike shop.
• Must be familiar with and comfortable working on a variety of bikes with older and newer technologies including caliper/disc/hydraulic brakes, friction/indexed/electronic shifting, tubeless tires, and a basic knowledge of electric bike hub motors.
• Capable of perfectly assembling entry level to high end bicycles
• Interest in working in a team environment committed to providing an exceptional customer experience
• Strong attention to detail and directions
• Ability to clearly communicate with other employees and customers in a professional manner
• Interest in developing own skills, knowledge and career as a professional tradesperson
• Availability to work a flexible schedule based on seasonal business needs, which includes working on most Saturdays
• Ability to lift bicycles and boxes that weigh between 20-60 pounds

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Prior experience working as a mechanic in a bicycle shop
• Adjustable hand wrenches
• Bench mount stands
• Bike cable cutters
• Box end spanners
• Cable cutters
• Cable stretchers
• Cassette lock ring tools
• Chain checkers
• Chainring nut wrenches
• Component cleaning brushes
• Cone wrench sets
• Crank bolt wrenches
• Crank pullers
• Crown race setters
• Derailleur hanger alignment gauges
• Hex tools
• Minipumps
• Multipurpose hammers
• Needle nose pliers
• Offset brake wrenches
• Open end wrench sets
• Pedal wrenches
• Phillips head screwdrivers
• Precision spoke wrenches
• Shop repair stands
• Side cutter pliers
• Spoke gauges
• Sprocket removers
• Three-way hex wrenches
• Tire levers
• Wheel truing stands

• We offer a very competitive hourly wage
• Generous discounts on bikes and gear
• Comprehensive training on bicycle assembly
• Candidates are paid while they are learning a trade that is high demand
• A reputable, family business that values & takes pride in its employees
• As a large retailer, there is an opportunity to work on all types of bikes in all price ranges, including electric bikes.
• Overtime is paid for any hours over 40 along with additional benefits

Farina's is an award-winning bicycle and power equipment retailer. Since opening in 1975, Farina's has been family owned and operated and has earned a reputation for providing an exceptional shopping experience to multiple generations of customers. Visit www.farinas.com for more information.

Our bicycle department has over 350 bikes on display in our beautiful showroom, including road, gravel, mountain, hybrid, children's and electric bikes. We have a large service department and offer bicycle repairs, bicycle rentals and professional bicycle fittings. Our main brands are Giant, Liv, Marin, Cannondale, Momentum and Aventon Electric bikes. Our staff is made up of passionate and professional individuals who are dedicated to helping all customers experience the joys of cycling at their own level, without any attitudes. Farina's has been named one of America's Best Bicycle Shops and has received the Bicycle Retailer Excellence Award from the National Bicycle Dealers Association since 2014 based on customer service, business practices, marketing, bicycle advocacy, community involvement and more.

Our power equipment department is known for expert repairs and sales of products from leading manufacturers including Honda, Stihl, Ariens, Toro, Redmax & Ego. We stock a complete selection of lawnmowers, snowblowers, chainsaws, trimmers, generators and more. We take pride in the fact that we service the products we sell, which sets us apart from hardware and home improvement stores. We have been ranked among the top independent power equipment retailers in the country.

Come see what makes us special and become a member of our growing team!