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Bicycle Customer Service Representative Jobs (NOW HIRING)

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation ... Help customers choose the right bike, battery, accessories, and services * Explain bike features ...

Customer Service Representative

Baton Rouge, LA · On-site

$15.25 - $21/hr

Our premium brand, performance-defining products and systems are used primarily on bicycles, side ... Understanding customer needs, requirementsand provide solutions for product, process, or services

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Customer Service Representative

Baton Rouge, LA · On-site

$15.25 - $21/hr

Our premium brand, performance-defining products and systems are used primarily on bicycles, side ... Understanding customer needs, requirementsand provide solutions for product, process, or services

Customer Service Representative

Kent, OH

$14.50 - $19.75/hr

The Customer Service Representative will be responsible for positive customer relationship ... Employee purchase pricing on auto, power sport, and bicycle tires RESPONSIBILITIES * Understand and ...

The Bicycle Customer Service & Warranty Manager is responsible for overseeing all customer support and warranty operations related to bicycles, components, and accessories for the Fuji, Tuesday, and ...

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Bicycle Customer Service Representative information

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How much do bicycle customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bicycle customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Bicycle Customer Service Representative jobs?

For Bicycle Customer Service Representative jobs, the most frequently searched job titles are:

Virtual Customer Service Representative

Remote

WHIZZ
Consumer Goods and Commercial Equipment Rental Services • 11 - 50 employees

$16.50 - $22.25/hr

Other

Posted 5 days ago


Job description

Virtual Customer Service Representative

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options to make e-mobility accessible and empower our customers to succeed.

As Whizz continues to grow, we are looking for a Virtual Customer Service Representative who will support customers visiting our locations remotely through a live video connection.

In this role, you will assist customers through a monitor installed at our locations. When customers arrive, they will be able to connect with you via a live video connection, where you will guide them, answer questions, and help resolve common service requests.

Your goal will be to provide fast, friendly, and clear assistance, ensuring that customers receive the same level of service as if a representative were physically present at the location.

Responsibilities

New customers:

  • Help customers choose the right bike, battery, accessories, and services
  • Explain bike features, subscription plans, and pricing
  • Assist customers with signing up, creating accounts, and completing payments
  • Use sales techniques to convert potential customers into subscribers

Existing customers:

  • Support customers with subscription questions, payments, and account issues
  • Help customers troubleshoot basic bike or service issues remotely
  • Coordinate service requests and follow-ups with the operations team
  • Address customer concerns and objections while maintaining a high level of satisfaction

Customer communication:

  • Provide clear, accurate, and friendly communication to customers
  • Coordinate with internal teams via chat and messaging tools to resolve customer requests
  • Build trust and long-term relationships with our rider community

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About Whizz

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2022

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