Bicycle Associate Jobs (NOW HIRING)

Hiring a skilled Bike Technician who shares our passion for cycling and commitment to delivering exceptional service.

This role is perfect for a detail-oriented and proactive individual who is eager to learn and grow with our team.

You will have the opportunity to work on a wide range of bikes, from assembly to repair, and provide personalized service to customers.

We are looking for someone who is dependable, people-oriented, and adaptable, with a positive attitude and a willingness to learn.

Riders and enthusiasts are encouraged to apply, and we welcome candidates of all ages and levels of experience.

Duties include but are not limited to:

• Apply shop standards in the assembly and repair of bikes and skis across the full product line.
• Assist customers in selecting bicycles that fit their body sizes and intended bicycle uses.
• Assemble and prepare bikes for sale, including installing new tires and tubes.
• Provide an educated assessment for a bicycle repair for the customer, including an estimated completion date.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully, and process to next status or location.
• Operate cash register as necessary.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Shape replacement parts, using bench grinders.
• Repair holes in tire tubes, using scrapers and patches.
• Weld broken or cracked frames together, using oxyacetylene torches and welding rods.
• Paint bicycle frames, using spray guns or brushes.
• Install and adjust brakes and brake pads.
• Sell bicycles and accessories.
• Order bicycle parts.
• Build wheels by cutting and threading new spokes.
• Install vehicle parts or accessories.
• Adjust vehicle components according to specifications.
• Explain technical product or service information to customers.
• Sell products or services.
• Other duties as needed/ assigned.

Requirements include but are not limited to:

• Ability to maintain open and positive relations with employees and customers
• Strong attention to detail
• Interest in developing own skills and knowledge
• Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
• Previous bike assembly experience or equivalent preferred
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Ability to periodically lift 40 pounds
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Tire levers
• Bike cable cutters
• Component cleaning brushes
• Frame taps
• Personal computers
• Cassette lock ring tools
• Needle nose pliers
• Wheel truing stands
• Hex tools
• Linkage clamps
• Crank pullers
• Inventory management software
• Compact scissors
• Point of sale terminals
• Multipurpose hammers
• Chain cleaner brushes
• Box end spanners
• Crown race setters
• Threadless nut setters
• Threadless nut setters
• P-handled hex wrenches
• Cable cutters
• Wall mount stands
• Portable repair stands
• Spoke gauges
• Screw type chain tools
• RepairTRAX
• Web browser software
• Folding hex wrench sets
• Shop repair stands
• Offset brake wrenches
• Pedal Powered Software Bicycle Repair Man
• Sprocket removers
• Repair Traq
• Desktop computers
• LightSpeed Cloud
• Three-way hex wrenches
• Chainring nut wrenches
• Open end wrench sets
• Brake pads
• Other systems and tools may be required, but the above is not an exhaustive list.

• A competitive benefits package including store discount and flexible scheduling is available to all associates.