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Best Western Jobs in Rochester, NY (NOW HIRING)

Oakfield Hospitality LLC

Hotel Manager

Batavia, NY

Manager experience 1-2 years (Marriott, Hilton, IHG, Best Western, Choice) * Willing to relocate Job Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee ...

Oakfield Hospitality LLC

Hotel Manager

Batavia, NY

Manager experience 1-2 years (Marriott, Hilton, IHG, Best Western, Choice) * Willing to relocate Job Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee ...

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Best Western information

What is the difference between Best Western vs Hotel Manager?

AspectBest WesternHotel Manager
CredentialsTypically requires hospitality or business degree, relevant certificationsRequires hospitality management degree, leadership certifications often preferred
Work EnvironmentHotel chains, front desk, customer service, operationsOversees hotel operations, staff management, guest satisfaction
Industry UsageBrand name for hotel chain, used in hospitality industryPosition title across various hotel brands and independent hotels

Best Western is a hotel chain brand, while a Hotel Manager is a leadership role responsible for overseeing hotel operations within any hotel or chain, including Best Western. The Hotel Manager ensures guest satisfaction, manages staff, and maintains hotel standards. While Best Western refers to a specific brand, Hotel Manager is a job title found across many hotel brands and independent properties, often requiring similar credentials and skills.

What are the typical responsibilities of a Best Western employee?

Best Western employees are responsible for providing excellent customer service, managing guest check-ins and check-outs, maintaining cleanliness and order in guest rooms and public areas, and ensuring a positive overall guest experience. Their roles can range from front desk staff and housekeeping to management and maintenance. Employees often handle reservations, assist with guest inquiries, and help resolve any issues that guests may encounter during their stay. The goal is to create a welcoming and comfortable environment for all guests.

What are the key skills and qualifications needed to thrive as a Best Western hotel front desk agent?

To thrive as a Best Western Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (like Opera or OnQ), reservation software, and basic office tools is typically required. Outstanding communication, problem-solving abilities, and a friendly demeanor help agents deliver excellent guest experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring guest satisfaction, smooth operations, and a positive reputation for the hotel.
What are popular job titles related to Best Western jobs in Rochester, NY? For Best Western jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Best Western jobs in Rochester, NY look for? The top searched job categories for Best Western jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Best Western jobs? Cities near Rochester, NY with the most Best Western job openings:
Best Western jobs near you
Infographic showing various Best Western job openings in Rochester, NY as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution.

Hotel Manager

Oakfield Hospitality LLC

Batavia, NY

Full-time

Re-posted 7 days ago

Job description

Benefits/Perks

  • Competitive wages
  • Career Growth Opportunities
  • Fun and Energetic Environment

Requirements

  • Manager experience 1-2 years (Marriott, Hilton, IHG, Best Western, Choice)
  • Willing to relocate 

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. 

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. 

Responsibilities: 

  • Oversee the work of all employees and set clear objectives
  • Hire qualified personnel according to standards set forth by the company
  • Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
  • Manage budgets and expenses, analyze and report on financial information
  • Develop and implement a strong marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate 
  • Resolve issues that arise with maintenance, equipment, and renovations
  • Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
  • Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications: 

  • Proven experience as a Hotel Manager is preferred
  • Familiarity with hospitality industry standards
  • Proficiency in English; knowledge of additional languages is a plus
  • Well-versed in hotel management best practices and relevant laws/guidelines
  • Ability to resolve issues with a customer-focused orientation
  • An outgoing personality
  • Excellent communication skills
  • Strong organizational and time-management skills
  • Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred