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Unlimited Systems authors the category-leading Unlimited Financials practice management system focused on the unique revenue cycle requirements of specialty healthcare providers. UnlimitedSystemscustomers enjoy streamlined business office workflows, reduced claim denial rates, and accelerated and amplified revenuestreams. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment.

Unlimited Financialsoperatesacross a sophisticated cloud-native environment;Azure Kubernetes Service, event-sourced microservices, healthcare integrations, and a growing network of downstream data pipelines. At Unlimited Systems, the DevOpsEngineerisn'tjust keeping serversrunning;they'reprotecting the financial health of the providers who depend on Unlimited Financials to get paid.DevOps Engineers bridge the gap betweenmoving fast(shipping features, onboarding customers) andstaying safe(security, compliance, reliability). Atension that is sharper in healthcare than in almost any other industry.

As the operational backbone of a compliance-heavy environment, DevOps Engineers ensure infrastructure is HIPAA-sound, audit-ready,and resilient enough that a failed deploy or infrastructure event never becomes a provider's cash flow problem.

A full-time, hybrid role reporting to our DevOps Manager, our DevOps Engineer willoccasionallyworkfrom our headquarters in Cincinnati,Ohio. Residency in the state of Ohioor Northern Kentuckyis preferred.

At Unlimited Systems,youwilloperatewith a sense of weightiness around production incidents and work actively to build systems to prevent them.As aDevOps Engineer, you willownthe reliability, security, and delivery infrastructure that keeps the RCM platform running for healthcare providers who depend on it to get paid.

In this position, youwill be accountable for:

• Optimizingcloud resources within Azure to ensure product reliability and high-performance experiences for end-users

• Managing and analyzing Azure Kubernetes Service (AKS) resources to support application availability and scalability

• Collaborating with Developers and Software Engineers to design, build, andmaintainCI/CD pipelines throughout the development lifecycle

• Proactivelymonitoringand alerting on application performance usingInstanaand Splunk,identifyingand addressing issues before theyimpactend-users

• Authoring andmaintainingInfrastructure as Code (IaC) scripts using tools such as Azure Bicep and Terraform to ensure repeatable,accurate, and consistent resource deployments across subscriptions

• Leveraging AI tooling (Claude) to improve operational efficiencies and automate standard DevOps practices

• Troubleshooting and resolving errors and issues that arise throughout the development and production lifecycle

• Documenting best practices, procedures, and runbooks to ensure operational consistency and knowledge continuity across the team

• Managing DNS configuration and SSL certificate lifecycle across environments

• Managing Web Application Firewall (WAF) policies and associated rules to protect application endpoints

• Applying security best practices across Azure resources including RBAC, managed identities, Key Vault integration, and network segmentation

• Supporting audit readiness and compliance requirements relevant to healthcare environments, including HIPAA-adjacent controls

• Demonstrating a strong understanding of networking concepts includingVNets, subnets, peering, routing, and NSGs to support a secure and well-architected Azure environment

• Deploying and configuring Azure Virtual Machines to support ad-hoc infrastructure needs across the organization

Unlike a general SaaS product, Unlimited Financials sits at the intersection ofPHI and financial data. That means as a DevOps Engineer youmustsatisfy HIPAA, PCI-adjacent concerns, and SOC 2 simultaneously — across every environment, pipeline, and integration point. To be successful in this role,you’llbetrustedtobalance and bridgeour proprietary software againsthigh-stakesclientexperiences.

In this role,you’llbe asked to:

• Championsafedeployments in azero-toleranceenvironment.RCM users — billers, coders, AR teams — work in Unlimited Financials all day. A bad deploy that corrupts a claim queue or breaks a remittance workflow has immediate, measurablefinancial impacton a provider. The DevOps engineer builds pipelines that allow the product team toship confidently without putting revenue at risk.

• Always be at the “ready”.RCM platforms are frequent targets of payer audits, compliance reviews, and security assessments. The DevOps engineer ensures thatinfrastructure state, access logs, and change history are always audit-ready— not scrambled together the week before a review.

• Exudecollaboration and maturity.You’llwork directly withproduct and engineering teamsto shape deployment practices, not just execute them.You’llbe comfortable pushing back when a release process introduces unnecessary risk.You’lldocumentsystems,writepostmortems, and close the loop — not just fixingthings and movingon.

Required

• 4–7 yearsin a DevOps, Platform Engineering, or Site Reliability role

• Prior experience inhealthcare, RCM, health-tech, or fintechstrongly preferred — someone who already understandswhat'sat stake when systems go down

• Hands-onexperiencewithAWS or Azure

• Havebuilt or meaningfully owned aCI/CD pipeline(GitHub Actions, GitLab CI, or similar)

• Have working knowledge ofHIPAA technical safeguards— encryption, access controls, audit logging — not just awareness that it exists

• Havebuilt ormaintainedamonitoring and alerting stack(Datadog, Grafana, CloudWatch, PagerDuty)

• Experience withqueue-based architectures(SQS, Kafka, RabbitMQ) relevant to claim and remittance processing pipelines

• Experience owning production infrastructure(not just contributed to it)

• Can becomfortable writing runbooks and leading an incident response(has been on-call and has the scars to prove it)

• Can distinguish signal from noise in a high-alert-volume environment

Preferred

• Experience workingin a hybrid or multi-cloud environment common in health system integrations

• UnderstandsInfrastructure as Code —TerraformorPulumi; you can write it from scratch, not justmodifyexisting configs

• Understandscontainer orchestration —Kubernetes or ECSin production, including autoscaling, health checks, and resource management

• Experience withstaged rollouts, feature flags, and automated rollback— not just "push to prod"

• Understand the difference between deploying fast and deploying safely in a regulated environment

• Experience supporting aSOC 2 Type II or HITRUST audit— has pulled evidence, worked with security teams, or hardened infrastructure for a review

• Has familiarity withsecrets management(Vault, AWS Secrets Manager) and least-privilege IAM practices

• Has familiarity withEDI, HL7, FHIR, or API gateway patterns

Ifyou’vemade it this far in the job description,we’dlove to hear from you. We will try to ensure ourselectionprocess is efficient, transparent, andfriendly. (Ifit’snot, please let us know.)

What you can expect from here:

• If we feel your experience aligns with our search,we’llreach out for a discovery call.We’lltalkabout our companyculture, Unlimited System’s Core Values,thisposition, andwe’lllearn more about your background.

• From there,we’llasktoviewsome of yourpreviousworkas wellas request thatyoucompletean assessment.Thislets us know whether our expectationsfor the roleactuallyalignwith youruniquestrengths.

• Ifwe’restill feeling good about each other,we’llpass you on to our Hiring Manager and then to a panel interview so you can meet more of the faces of Unlimited Systems before we make an offer decision.

EEO Statement

Unlimited Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Disclaimer

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Unlimited Systems will make every effort to provide reasonable accommodation to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Unlimited Systems retains the right to change or assign other duties to this Senior Infrastructure Administrator position.