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Benefits Operations Manager Jobs in Alaska (NOW HIRING)

ABM Industries, Inc.

Operations Manager

Fairbanks, AK · On-site

$60K/yr

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management Responsible for the day-to-day operation and ...

ABM

Operations Manager

Fairbanks, AK

$60K/yr

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management Responsible for the day-to-day operation and ...

Borealis Basecamp

People Operations Manager

Fairbanks, AK · On-site

$78K - $81K/yr

Benefits: * Dental insurance * Employee discounts * Health insurance * Vision insurance About ... The People Operations Manager ensures that expectations are clear, managers are supported, and ...

olt

Terminal Operations Manager

Soldotna, AK · On-site

Terminal Operations Manager Soldotna, AK Alaska runs on logistics. Come run ours. Odyssey Logistics ... Benefits We offer a comprehensive and competitive compensation and benefits package, including: • ...

olt

Terminal Operations Manager

Soldotna, AK · On-site

Terminal Operations Manager Soldotna, AK Alaska runs on logistics. Come run ours. Odyssey Logistics ... Benefits We offer a comprehensive and competitive compensation and benefits package, including: • ...

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All JobsBenefits Operations JobsBenefits Operations Manager JobsBenefits Operations Manager Jobs in Alaska

Benefits Operations Manager information

See Alaska salary details

$33.4K

$68.3K

$127.6K

How much do benefits operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for benefits operations manager in Alaska is $68,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a benefits operations manager?

Benefits Operations Managers are professionals responsible for overseeing the administration and management of employee benefits programs within an organization. They ensure that benefits such as health insurance, retirement plans, and other employee perks are effectively implemented, compliant with regulations, and meet the needs of employees. Their role often includes managing vendor relationships, streamlining benefit processes, resolving employee inquiries, and analyzing benefits data to optimize offerings. Benefits Operations Managers play a key role in ensuring employees have access to important resources and support, contributing to overall workplace satisfaction.

What are some common challenges faced by a benefits operations manager, and how can they be effectively addressed?

Benefits Operations Managers often encounter challenges such as keeping up with frequently changing benefits regulations, ensuring data accuracy during open enrollment periods, and coordinating efficiently with vendors and internal HR teams. Staying current with compliance requirements and leveraging benefits administration technology can help mitigate these challenges. Clear communication, regular process reviews, and continuous training for both staff and employees are key strategies to ensure smooth operations and minimize errors.

What are the key skills and qualifications needed to thrive as a benefits operations manager, and why are they important?

To thrive as a Benefits Operations Manager, you need expertise in benefits administration, knowledge of employment law, and experience with HRIS platforms, usually supported by a bachelor's degree in human resources or a related field. Familiarity with systems like Workday, SAP SuccessFactors, and certifications such as CEBS (Certified Employee Benefit Specialist) are commonly expected. Strong analytical skills, attention to detail, and the ability to communicate clearly with both employees and vendors set top performers apart. These competencies ensure accurate, compliant, and efficient management of employee benefits, contributing to organizational satisfaction and legal adherence.

What is the difference between Benefits Operations Manager vs Benefits Specialist?

AspectBenefits Operations ManagerBenefits Specialist
ResponsibilitiesOversees benefits programs, manages teams, and ensures compliance across the organization.Administers benefits plans, assists employees, and processes claims.
Required CredentialsBachelor's degree, experience in benefits administration, strong organizational skills.Bachelor's degree, knowledge of benefits policies, excellent communication skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with HR and vendors.Primarily in an office or HR department, interacting directly with employees.
Employer & Industry UsageCommon in large organizations, insurance companies, and HR departments.Used across various industries for benefits administration roles.

The Benefits Operations Manager focuses on overseeing the entire benefits process, managing teams, and ensuring compliance, while the Benefits Specialist handles day-to-day benefits administration and employee support. Both roles require similar credentials but differ in scope and responsibilities.

What job categories do people searching Benefits Operations Manager jobs in Alaska look for?

The top searched job categories for Benefits Operations Manager jobs in Alaska are:

What cities in Alaska are hiring for Benefits Operations Manager jobs?

Cities in Alaska with the most Benefits Operations Manager job openings:

Benefits Operations Manager jobs near you

Operations Manager

ABM Industries, Inc.

Fairbanks, AK • On-site

$60K/yr

Full-time

Posted 18 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

174th of 256 rated facilities management

Job description


Pay: $60K/YR+ DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Responsibilities
Project Management & Client Relations:
  • Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met;
  • Provide customer with information regarding additional services available at ABM;
  • Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback;
  • Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention;
  • Inform Project Manager of status of work; identify potential issues and recommend appropriate action;
  • Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager;
  • Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);
  • Excellent customer service skills to ensure customer retention, enhance service delivery and sell services;
  • Report accidents and property damage in an accurate and timely manner.

Employee Relations and Supervision:
  • Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs;
  • Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff;
  • Understand applicable union contracts and develop effective working relationship with local labor unions;
  • Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.

Qualifications
Minimum Requirements:
  • Bilingual (Spanish/English) a plus
  • 1-2 years of Supervisor experience
  • 1-2 years of customer service experience
  • Working knowledge of janitorial equipment
  • Working knowledge of OSHA required processes
  • Intermediate level of Microsoft programs
  • Valid State Driver's License for business travel
  • A passion for serving others and helping others to succeed.
  • Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s).
  • Excellent follow-up and an eye for detail.
  • Anticipates problems and proactively implements preventative action plans.
  • Flexibility to respond to urgent client requests on evenings and weekends when necessary.
  • Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications.
  • Excellent verbal and written business communication skills.
  • Excellent relational skills and experience dealing with union environment.
  • Understanding of the service industry practices, process and trends.

About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

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