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Benefits Call Center Jobs (NOW HIRING)

Conduent, Inc.

Benefits Call Center Representative

VA · Remote

$17/hr

Benefits Call Center Representative REMOTE - United States Pay: $17/hour - Please note this pay rate may be below your state's minimum wage. Please take this into consideration when applying.

Conduent, Inc.

Benefits Call Center Representative

VA · Remote

$15/hr

Benefits Call Center Representative Training Schedule: Monday - Friday 8:30am-5pm EST Production Schedule: Monday - Friday 12:00-8:30pm EST Pay: $15.00 an hour (10% shift differential after training ...

Conduent, Inc.

Benefits Call Center Representative

VA · Remote

$15 - $16/hr

Benefits Call Center Representative Pay: $15/hour (training) $16/hour (after training is complete) - please note this rate may be below your state's minimum wage. Consider this when applying

Conduent, Inc.

Benefits Call Center Coordinator

AZ · Remote

$18.44/hr

Benefits Call Center Coordinator Pay Rate: $18.44/hr, which may be below your state's minimum wage. Please take this into consideration when applying. Remote Role - Full Time Hours: Monday - Sunday 4 ...

Conduent, Inc.

Benefits Call Center Representative

VA · Remote

$35K - $44K/yr

Benefits Call Center Representative Remote Role - Full Time Hours: Monday - Friday 8:00 am - 5:00 pm or 9:00 am - 6:00 pm, schedule will be selected at the end of training. All applicants must agree ...

Conduent, Inc.

Benefits Call Center Representative

NJ · Remote

$38K - $48K/yr

Benefits Call Center Representative Remote Role - Full Time Hours: Monday - Friday 8:00 am - 5:00 pm or 9:00 am - 6:00 pm, schedule will be selected at the end of training. All applicants must agree ...

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Benefits Call Center information

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How much do benefits call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for benefits call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a benefits call center?

A Benefits Call Center is a service center where representatives assist callers with questions about employee benefits, such as health insurance, retirement plans, paid time off, and other perks offered by employers. These centers handle inquiries, help employees understand their benefits options, process claims, and resolve issues related to enrollment or coverage. The staff is trained to provide accurate information, guide employees through the benefits process, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a benefits call center representative?

To thrive as a Benefits Call Center Representative, you need strong knowledge of employee benefits programs, attention to detail, and typically a high school diploma or equivalent. Proficiency with call center software, CRM systems, and benefits administration platforms is crucial. Excellent communication, patience, and problem-solving skills help build trust and effectively resolve client issues. These skills ensure accurate information delivery, high customer satisfaction, and efficient handling of sensitive benefits inquiries.

What are some common challenges faced in a benefits call center role and how can they be addressed?

Working in a Benefits Call Center often involves handling high call volumes, navigating complex benefits information, and assisting callers who may be experiencing stress or confusion. Effective time management and strong communication skills are essential for addressing these challenges. Building familiarity with benefits policies and using available resources, such as knowledge bases and team support, can help resolve inquiries more efficiently. Regular training and feedback sessions are also valuable for staying updated and improving service quality.

What cities are hiring for Benefits Call Center jobs?

Cities with the most Benefits Call Center job openings:

What are popular job titles related to Benefits Call Center jobs?

For Benefits Call Center jobs, the most frequently searched job titles are:

Benefits Call Center jobs near you
Infographic showing various Benefits Call Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.