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Benefit Program Specialist Jobs (NOW HIRING)

Girls Inc of Boston and Lynn

PROGRAM SPECIALIST

Lynn, MA · On-site

$19/hr

... time off benefits. POSITION OVERVIEW (What we're looking for ) Reporting to the SACC Program ... Program Specialist role is based at the Lynn office. This role will provide on-site support to ...

Trinity Services, Inc.

Program Specialist

Frankfort, IL · On-site

$45K/yr

Program Specialists focus on domains such as personal care, recreation/leisure, vocational, safety ... Pace certification Benefits * Health, Vision, Dental, and Life insurance * Educational Assistance

Passavant Memorial Homes

Program Specialist

Rochester, PA · On-site

$75K/yr

... BENEFITS INCLUDING: * Competitive Wages: $75,000 per year. * Comprehensive Health, Dental, and Vision Insurance Coverage * Generous PTO package * 401K Retirement Plan * Dynamic and Supportive Work ...

Passavant Memorial Homes

Program Specialist

PA · On-site

$75K/yr

... BENEFITS INCLUDING: * Competitive Wages: $75,000 per year. * Comprehensive Health, Dental, and Vision Insurance Coverage * Generous PTO package * 401K Retirement Plan * Dynamic and Supportive Work ...

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How much do benefit program specialist jobs pay per year?

As of Sep 13, 2026, the average yearly pay for benefit program specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a benefit program specialist?

Benefit Program Specialists are professionals who evaluate and administer public assistance programs, such as food stamps, Medicaid, or welfare. They help individuals and families navigate the eligibility process, collect and verify documentation, and ensure compliance with state and federal regulations. Their role involves interviewing clients, processing applications, and providing information about available benefits. Benefit Program Specialists are often employed by government agencies or social service organizations, working directly with the community to provide essential support.

What are some typical challenges a benefit program specialist faces when managing multiple client cases?

Benefit Program Specialists often juggle a high volume of cases, each with unique client needs and deadlines. Balancing accuracy and efficiency while ensuring compliance with evolving policies can be challenging. Effective time management, strong organizational skills, and the ability to adapt quickly to policy changes are crucial. Collaboration with colleagues and clear communication with clients also help navigate these challenges and maintain quality service.

What are the key skills and qualifications needed to thrive as a benefit program specialist, and why are they important?

To thrive as a Benefit Program Specialist, you need a solid understanding of public assistance programs, eligibility determination, and relevant regulations, often supported by a degree in social work or a related field. Familiarity with case management software, government databases, and documentation systems is typically required. Strong attention to detail, communication, and problem-solving skills help specialists engage effectively with clients and manage complex cases. These skills are crucial for ensuring accurate service delivery, regulatory compliance, and positive client outcomes.

What is the difference between Benefit Program Specialist vs Benefits Coordinator?

AspectBenefit Program SpecialistBenefits Coordinator
CredentialsTypically requires a bachelor’s degree in HR, business, or related fieldUsually requires similar education, often with HR or benefits certifications
Work EnvironmentWorks in HR departments, insurance companies, or corporate settingsWorks in HR or benefits departments, often in corporate or healthcare settings
Employer & Industry UsageCommon in large organizations, insurance firms, and government agenciesCommon in corporate HR teams, healthcare providers, and insurance companies
Search & Comparison IntentOften compared for roles managing employee benefits programsOften compared for roles coordinating benefits administration

The Benefit Program Specialist and Benefits Coordinator roles share similar educational backgrounds and work environments, often within HR departments of large organizations or insurance firms. While both focus on employee benefits, the Benefit Program Specialist typically develops and manages benefits programs, whereas the Benefits Coordinator handles day-to-day benefits administration and employee inquiries.

Do you need a degree to be a benefit program specialist?

A benefit program specialist typically does not require a specific degree, but relevant education such as a bachelor's in human resources, social services, or related fields can be advantageous. Employers often value experience, knowledge of benefit programs, and strong communication skills over formal education. Certifications in benefits administration or related areas can also enhance job prospects.

How much does a benefit program specialist make?

The average salary for a benefit program specialist is around $50,000 to $65,000 per year, depending on experience, education, and location. In North Carolina, salaries typically range from $45,000 to $60,000 annually, with higher pay for those with specialized skills or certifications in benefits administration.

What does a benefit program specialist do?

A benefit program specialist manages and administers employee benefit plans such as health insurance, retirement plans, and wellness programs. They ensure compliance with regulations, communicate benefits to employees, and handle enrollment and inquiries, often using benefits administration software. Strong organizational and communication skills are essential for this role.
More about Benefit Program Specialist jobs

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What states have the most Benefit Program Specialist jobs?

States with the most job openings for Benefit Program Specialist jobs include:

What are popular job titles related to Benefit Program Specialist jobs?

For Benefit Program Specialist jobs, the most frequently searched job titles are:

Benefit Program Specialist jobs near you
Infographic showing various Benefit Program Specialist job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Benefit Programs Specialist III

Stanley, VA • On-site

City of Alexandria
201 - 500 employees
Learn more about City of Alexandriaexternal

Full-time

Medical, Vision, Retirement

Re-posted 7 days ago

City Of Alexandria (Louisiana) rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Title Description- Benefit Programs Specialist III represents the advanced level in the occupational group. Employees are assigned advanced technical functions or projects that require considerable knowledge of all public assistance functions such as fraud or quality control case review. Employees in this class conduct the initial and ongoing eligibility determinations requiring advanced program knowledge, or provide quality control by examining cases completed by other eligibility workers for accuracy and uniformity. Work is performed independently in accordance with well-established guidelines and standards. The most complex situations are reviewed with the supervisor. The Benefit Programs Specialist III is distinguished from the Benefit Programs Specialist IV by the latter's serving as a lead worker, providing guidance to other specialists, and supporting the supervisor by ensuring staff coverage, reviewing cases, and providing back-up supervision as required. 

 
General Work Tasks (Illustrative Only) - 
  • Contacts vendors for services and ensures payments to allow for the restoration or continuation of services. 
  • Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports; 
  • Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach; 
  • Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee; 
  • Provides statistical data and other information to support budget requests; interviews clients who provide questionable or fraudulent statements and information and determines program eligibility; 
  • Documents data and information gathered and compares findings with established guidelines of program eligibility;
  • Prepares reports regarding quality control and makes recommendations to the supervisor; 
  • Explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed;
  • Carries a caseload of clients receiving public assistance that involve complex issues; 
  • Serves as a resource to staff and the public concerning public assistance programs and eligibility requirements; 
  • Answers questions related to policies and procedures; and 
  • Maintains records, prepares reports, and submits summaries and information as required.
 
Knowledge, Skills, and Abilities- Knowledge- Considerable knowledge of: applicable laws, codes, policies, and procedures related to public assistance programs; basic human behavior; financial assistance programs sufficient to determine benefits eligibility; human services programs and how each interrelates; the strategic planning process; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection, interrogation, and investigation.
 
Skills- Skill in operating a personal computer and the associated office and agency software.
 
Abilities- Demonstrated ability to: manage complex cases; read and interpret public policies and regulations sufficient to make decisions independently in a variety of public assistance program; train staff; speak in public, promoting agency programs; develop brochures and pamphlets and use audio-visual equipment; share learned information with co-workers; communicate effectively and diplomatically both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations where multi-ownership exists; assess client's needs through collection and analysis of employment history and pertinent personal, family and cultural information; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations; and identify customers' needs and explore options to address these needs within the available community resources.
 
Education and Experience- Same as required in Benefit Program Specialist II with additional related work experience in benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.


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