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Benefit Advocate Jobs (NOW HIRING)

Luminare Health

Benefit Advocate

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Luminare Health

Benefit Advocate - LHB

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Health Care Service Corporation

Benefit Advocate

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Luminare Health

Benefit Advocate

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Luminare Health

Benefit Advocate - LHB

$14.97 - $28.12/hr

Job Summary Benefit Advocates are responsible for managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients.

Hotchkiss Insurance

Benefits Advocate

Fort Worth, TX · On-site

Position Summary The Benefit Advocate is the first point of contact for employees and HR partners, serving as a trusted resource to help them understand, use, and navigate their employee benefits.

Hotchkiss Insurance

Benefits Advocate

Fort Worth, TX · On-site

Position Summary The Benefit Advocate is the first point of contact for employees and HR partners, serving as a trusted resource to help them understand, use, and navigate their employee benefits.

PRC Baker Places

Benefits Advocate

San Francisco, CA · On-site

Position Overview The Benefits Advocate advocates on behalf of low-income individuals living with HIV and/or mental health issues to secure disability income and access to health insurance benefits ...

HUB

Employee Benefits Advocate

Tampa, FL · On-site

Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective ...

HUB

Employee Benefits Advocate

Winter Park, FL

Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective ...

PRC Baker Places

Benefits Advocate

San Francisco, CA · On-site

Position Overview The Benefits Advocate advocates on behalf of low-income individuals living with HIV and/or mental health issues to secure disability income and access to health insurance benefits ...

HUB

Employee Benefits Advocate

Davie, FL

Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective ...

HUB

Employee Benefits Advocate

Jacksonville, FL · On-site

Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective ...

HUB

Employee Benefits Advocate

Fort Myers, FL · On-site

Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective ...

Businessolver

Employee Benefits Advocate (Remote)

$20/hr

Pay: $20/hour We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in ...

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Benefit Advocate information

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$11

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$32

How much do benefit advocate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for benefit advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is a benefit advocate?

Benefit Advocates are professionals who help individuals understand, access, and maximize their employee benefits, such as health insurance, retirement plans, and other workplace perks. They act as a liaison between employees and benefits providers, answering questions, resolving issues, and ensuring that employees receive the benefits to which they are entitled. Benefit Advocates are knowledgeable about the details of various benefit plans, and they strive to make the process of using these benefits as smooth as possible for employees.

What are the key skills and qualifications needed to thrive as a benefit advocate, and why are they important?

To excel as a Benefit Advocate, you need a solid understanding of employee benefits programs, attention to detail, and typically a background in human resources or a related field. Familiarity with HR information systems (HRIS), benefits administration software, and sometimes certifications like CEBS are commonly required. Strong interpersonal skills, active listening, and problem-solving abilities help you effectively support and communicate with employees. These skills are crucial for ensuring employees receive accurate information, smooth resolution of benefits issues, and a positive experience with their employer’s benefits program.

What are some common challenges benefit advocates face when assisting employees with complex benefits inquiries?

Benefit Advocates often encounter challenges when interpreting intricate benefits plans or resolving issues related to coverage, claims, and eligibility. Navigating different insurance providers and staying updated with frequently changing regulations requires strong attention to detail and adaptability. Additionally, Benefit Advocates must communicate clearly and empathetically to help employees understand their options and resolve concerns, sometimes under tight deadlines. Success in this role relies on problem-solving skills, patience, and the ability to collaborate effectively with HR teams and external vendors.

What is the difference between Benefit Advocate vs Benefits Coordinator?

AspectBenefit AdvocateBenefits Coordinator
CredentialsTypically requires knowledge of insurance policies, customer service skillsOften requires HR or benefits administration certifications
Work EnvironmentCustomer-focused, often in insurance or healthcare settingsOffice-based, HR departments or corporate settings
Employer & Industry UsageUsed in insurance, healthcare, and employee benefits sectorsCommon in HR departments across various industries
Search & Comparison IntentPeople compare to understand roles in benefits supportPeople compare to clarify benefits administration duties

Benefit Advocates focus on assisting clients with insurance claims and explaining benefits, often in customer service roles. Benefits Coordinators handle benefits administration within organizations, managing enrollments and compliance. While both roles involve employee benefits, Benefit Advocates are more client-facing, whereas Benefits Coordinators work internally within HR teams.

Do you get paid for being a benefit advocate?

Benefit advocates are typically paid employees who receive a salary or hourly wage for their work assisting clients with benefits and social services. Compensation varies depending on the employer, location, and experience, and some roles may include benefits such as health insurance and paid time off.
More about Benefit Advocate jobs

What states have the most Benefit Advocate jobs?

States with the most job openings for Benefit Advocate jobs include:

What job categories do people searching Benefit Advocate jobs look for?

The top searched job categories for Benefit Advocate jobs are:

Benefit Advocate jobs near you
Infographic showing various Benefit Advocate job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Benefit Advocate

Patriot Growth Insurance Services, LLC

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

224th of 314 rated insurance

Job description

Benefit Advocate
Intrepid Benefits | Atlanta, GA | Hybrid | Full-Time
Why This Role Matters
As a Benefit Advocate, you'll be a trusted resource for clients and their employees, helping them navigate benefit programs, resolve complex issues, and make informed decisions about their coverage. Your support directly impacts employee satisfaction, engagement, and confidence in their benefits experience.
 
In this role, you'll partner closely with Benefit Consultants, account management teams, carriers, and vendor partners to deliver exceptional service across a portfolio of employee benefits clients. You'll play an important role in ensuring smooth benefits administration, supporting open enrollment activities, and helping clients and employees receive timely, accurate assistance when they need it most.
How You'll Make an Impact
  • Serve as the primary point of contact for employee benefit inquiries, delivering responsive and professional support that enhances the employee experience.
  • Resolve claims issues, appeals, prior authorization requests, and coverage concerns by coordinating with carriers, vendors, and client stakeholders.
  • Process enrollments, terminations, qualifying life events, and eligibility changes while ensuring accuracy across agency and carrier systems.
  • Support compliance and communication initiatives by assisting with required notices, employee communications, and open enrollment activities.
  • Prepare stewardship reports and client materials that provide meaningful insights into service trends and employee needs.
  • Collaborate with internal service teams to deliver a seamless client experience and strengthen long-term client relationships.
Who You Are
  • A service-oriented professional who enjoys helping people and solving problems.
  • Empathetic, patient, and capable of navigating sensitive employee situations with professionalism.
  • Organized and detail-focused, with the ability to manage multiple priorities and deadlines.
  • A proactive communicator who keeps stakeholders informed and follows through on commitments.
  • Resourceful and analytical, with the ability to identify solutions to complex benefits-related issues.
  • Comfortable working collaboratively across teams while building strong relationships with clients and carrier partners.
  • Committed to continuous learning and staying current on employee benefits regulations, trends, and best practices.
What You BringDay One:
  • High school diploma or GED.
  • 2+ years of experience in employee benefits insurance, benefits administration, Human Resources, or a related client service role.
  • Georgia Life & Health insurance license or the ability to obtain one shortly after hire.
  • Strong understanding of employee benefits plans, insurance products, eligibility requirements, enrollment processes, and applicable regulations.
  • Exceptional customer service skills with the ability to provide professional and empathetic support.
  • Strong organizational and time management skills with the ability to manage competing priorities.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency with Microsoft Office Suite and CRM platforms.
  • Ability to build and maintain effective working relationships with clients, carrier partners, vendors, and internal teams.
Valuable Additions:
  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • Experience supporting open enrollment processes, invoice reconciliation, eligibility audits, or employee communications.
  • Familiarity with employee benefits administration systems and carrier portals.
  • Experience preparing stewardship reports, account review materials, or client-facing documentation.
  • Demonstrated commitment to ongoing professional development within the employee benefits industry.
Real Benefits for Real Life
At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.
 
Highlights Include:
  • Multiple medical plan options, with preventive care covered at 100%
  • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
  • Employer-paid short-term and long-term disability coverage
  • Paid parental leave
  • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
  • Competitive 401(k) company match to help you build your financial future
  • Comprehensive dental and vision coverage
  • Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.
 
Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.
About Intrepid Benefits

Founded in 1984, Intrepid Benefits is a distinguished employee benefits consulting firm headquartered in Newport Beach, California, with additional offices in Denver, Colorado, and Atlanta, Georgia. We are dedicated to delivering innovative solutions and strategic approaches that optimize the value of our clients' benefit programs. Moving beyond traditional models, we combine deep expertise in benefits with comprehensive knowledge of legislation, tax regulations, and subsidies. Our accomplished team is committed to continual learning and effective communication, ensuring our clients receive exceptional guidance and service. Intrepid proudly operates as a subsidiary of Patriot Growth Insurance Services.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. 

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$21.63—$24.04 USD

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