ZipRecruiter

Log In

1

Benefit Account Manager Jobs in Massachusetts (NOW HIRING)

Hilb Group

Benefits Account Manager

Mansfield, MA · On-site +1

The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to join our team. This position will report to our agency located in either Mansfield, MA or Cranston, RI. The ...

Hilbgroup

Benefits Account Manager

Mansfield, MA · Hybrid

The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to join our team. This position will report to our agency located in either Mansfield, MA or Cranston, RI. The ...

HUB

Pharmacy Benefits Account Manager

Wilmington, MA · On-site +1

$80K - $90K/yr

CANDIDATE REQUIREMENTS: * 4-years+ minimum work experience in Pharmacy Benefit Management (PBM) operations, account management, or underwriting, pharmacy consulting analytics, or general pharmacy ...

HUB

Pharmacy Benefits Account Manager

Norwell, MA · On-site +1

$80K - $90K/yr

CANDIDATE REQUIREMENTS: * 4-years+ minimum work experience in Pharmacy Benefit Management (PBM) operations, account management, or underwriting, pharmacy consulting analytics, or general pharmacy ...

Red Thread

Account Manager

Boston, MA · On-site

Account Manager ID: 1589 Department: Furniture Sales Location: Boston, MA Description The Account ... Benefits: Red Thread offers a highly competitive compensation and benefits package including ...

trimarkusa

Account Manager

Mansfield, MA · On-site

Why you'll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet ... The Account Manager, National Accounts reports to the Senior Director, National Accounts * Located ...

next page

Showing results 1-20

People also search for

All JobsBenefit Account Manager JobsBenefit Account Manager Jobs in Massachusetts

Benefit Account Manager information

See Massachusetts salary details

$32.2K

$71.9K

$115.8K

How much do benefit account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for benefit account manager in Massachusetts is $71,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $85,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Benefit Account Manager, and why are they important?

To thrive as a Benefit Account Manager, you need strong knowledge of employee benefits, insurance products, and account management, often supported by a bachelor’s degree and relevant industry licenses. Familiarity with benefits administration software, CRM systems, and regulatory compliance tools is typically required. Exceptional communication, organizational skills, and problem-solving abilities help build client trust and effectively manage complex accounts. These skills ensure accurate plan administration, regulatory adherence, and high client satisfaction in a competitive benefits landscape.

How does a Benefit Account Manager typically collaborate with clients and internal teams to resolve benefits-related issues?

Benefit Account Managers play a key role in acting as a liaison between clients and insurance providers. On a daily basis, they communicate with clients to understand their benefits needs, troubleshoot claims issues, and provide guidance on plan options. Internally, they coordinate with sales, underwriting, and claims departments to ensure clients receive accurate information and timely service. Effective collaboration, clear communication, and strong problem-solving skills are essential for efficiently addressing client concerns and maintaining high levels of customer satisfaction.

What is a Benefit Account Manager?

A Benefit Account Manager is a professional responsible for managing employee benefits programs on behalf of a company or organization. They act as a liaison between clients and insurance providers, ensuring that employees receive the appropriate benefits packages, such as health, dental, vision, and retirement plans. Their duties include explaining benefit options, managing enrollments, resolving issues, and staying updated on compliance and regulatory requirements. Benefit Account Managers play a key role in helping organizations offer competitive and compliant benefits to attract and retain talent.

What is the difference between Benefit Account Manager vs Benefits Coordinator?

AspectBenefit Account ManagerBenefits Coordinator
CredentialsTypically requires a bachelor's degree in business, HR, or related field; certifications like CEBS are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentWorks in corporate HR or insurance companies, managing client accounts and benefits programsWorks in HR departments or insurance agencies, assisting employees with benefits enrollment and questions
Employer & Industry UsageUsed by insurance providers, large corporations, and benefits consulting firmsCommon in HR departments of various organizations and insurance agencies

The Benefit Account Manager focuses on managing client accounts, benefits plans, and strategic benefits consulting, often requiring more advanced credentials. In contrast, Benefits Coordinators handle employee inquiries, benefits enrollment, and administrative tasks. Both roles are essential in the benefits industry but differ in scope and responsibilities.

What are popular job titles related to Benefit Account Manager jobs in Massachusetts? For Benefit Account Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Benefit Account Manager jobs in Massachusetts look for? The top searched job categories for Benefit Account Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Benefit Account Manager jobs? Cities in Massachusetts with the most Benefit Account Manager job openings:
Benefit Account Manager jobs near you

Employee Benefits Account Manager

ALKEME

Burlington, MA • On-site

Full-time

Medical, Dental, Life

Posted 27 days ago

Job description

Job Description: Benefits Account Manager
Job Title: Benefits Account Manager
Location: Axial Benefits - Burlington, MA 01803
Reports to: Head of Account Management Operations
Department: Employee Benefits
FLSA Status: Non-Exempt
Job Purpose:
The Benefits Account Manager is responsible for managing and servicing a block of small to mid-sized employer group clients. This role focuses on delivering superior client service, ensuring successful renewals, and maintaining strong client relationships. The Benefits Account Manager will work closely with sales and account retention teams, coordinate renewals, and provide proactive support to clients while maintaining high standards of communication, organization, and follow-through.
Key Responsibilities:
1. Client Service and Relationship Management
  • Manage a portfolio of small to mid-sized employer group clients.
  • Successfully renew each client's lines of coverage during renewal periods.
  • Develop and maintain strong, ongoing client relationships within the assigned book of business.
  • Anticipate client needs and identify strategies to resolve issues proactively.
  • Keep clients informed of industry trends and cost containment programs.
  • Conduct client meetings, renewal discussions, and regular check-ins.

2. Account Coordination and Operations
  • Coordinate daily activities between clients, sales, and operations teams.
  • Ensure timely resolution of service issues with appropriate communication.
  • Support client implementations and monitor progress of ongoing service items.
  • Assist in strategic account reviews to strengthen client relationships.
  • Mentor and share knowledge with peers regarding products, processes, and client relationships.

3. Compliance and Industry Knowledge
  • Maintain up-to-date knowledge of employee benefits products (medical, dental, disability, life, etc.).
  • Ensure compliance with agency standards, carrier guidelines, and regulations.
  • Demonstrate understanding of financial arrangements and client product options.

Qualifications
Education & Experience
  • Bachelor's degree in business or related field, or equivalent experience.
  • 1-3 years of experience in the employee benefits insurance industry (self-funded preferred).
  • Minimum 2 years of account management experience.
  • Experience with fully insured plans preferred.
  • Active Life & Health/Disability license required within 6 months of hire.

Knowledge, Skills & Abilities
  • Excellent communication and organizational skills.
  • Strong collaboration, presentation, and client service skills.
  • Ability to interface effectively with multiple levels of client organizations.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong problem-solving and project management skills.

Working Conditions
  • Primarily office-based with potential for hybrid or remote work depending on location.
  • Standard core hours are 8:30am - 5:00pm, with flexibility as needed.
  • Evening and weekend work may be required as business needs demand.
  • Periodic travel may be required for client meetings or training.

Compensation
  • Compensation range is based on working in-office in the state in which the position resides

Apply