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Behavioral Health Operations Jobs in Fall River, MA

Elwyn

Behavioral Health Program Coordinator

Falmouth, MA · On-site

$23/hr

... behavioral health challenges. As a mission-driven nonprofit, we're here to create real change ... Actively engage members in the day-to-day operation of the clubhouse. * Participates and assists in ...

thundermist

Executive Director

West Warwick, RI · On-site

Behavioral Health leadership owns the same for behavioral health care delivery. You'll run two dyads: one with the Site Medical Director for medical operations, and one with Behavioral Health ...

thundermist

Executive Director

West Warwick, RI · On-site

Behavioral Health leadership owns the same for behavioral health care delivery. You'll run two dyads: one with the Site Medical Director for medical operations, and one with Behavioral Health ...

Elwyn

Behavioral Health Program Coordinator

Falmouth, MA · On-site

... behavioral health challenges. As a mission-driven nonprofit, we're here to create real change ... Actively engage members in the day-to-day operation of the clubhouse. * Participates and assists in ...

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All JobsBehavioral Health Operations JobsBehavioral Health Operations Jobs in Fall River, MA

Behavioral Health Operations information

See Fall River, MA salary details

$9

$24

$49

How much do behavioral health operations jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for behavioral health operations in Fall River, MA is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $27.74 per hour, depending on experience, location, and employer.

What is behavioral health operations?

Behavioral health operations refer to the management and coordination of services, personnel, and resources within organizations that provide mental health and substance use treatment. This role involves overseeing workflows, ensuring regulatory compliance, optimizing patient care delivery, and improving operational efficiency. Professionals in behavioral health operations may also manage budgets, staff training, and quality improvement initiatives to support the overall mission of behavioral health organizations.

What is the difference between Behavioral Health Operations vs Behavioral Health Clinician?

AspectBehavioral Health OperationsBehavioral Health Clinician
CredentialsTypically requires a bachelor's degree or related experience; certifications varyRequires a license (e.g., LCSW, LPC, LMFT) and relevant clinical certifications
Work EnvironmentAdministrative settings, clinics, hospitals, or community organizationsDirect patient care in clinics, hospitals, or outpatient settings
Employer & Industry UsageUsed in healthcare organizations managing programs and operationsUsed by licensed professionals providing therapy and assessments
Search & Comparison IntentFocuses on management, coordination, and operational rolesFocuses on clinical treatment and patient interaction

Behavioral Health Operations roles primarily involve managing programs, coordinating services, and overseeing administrative functions within behavioral health organizations. In contrast, Behavioral Health Clinicians provide direct patient care, including therapy and assessments. Both roles are essential but differ significantly in responsibilities, credentials, and work environment.

What are some common challenges faced in behavioral health operations, and how can they be addressed?

Professionals in Behavioral Health Operations often encounter challenges such as coordinating care across multidisciplinary teams, maintaining compliance with changing healthcare regulations, and optimizing workflow efficiency in fast-paced environments. Addressing these challenges requires strong organizational skills, adaptability, and clear communication with clinical staff, administrators, and external partners. Leveraging technology and standardized processes can help streamline operations, while ongoing training ensures teams remain compliant and effective in delivering quality behavioral health services.

What are the key skills and qualifications needed to thrive in behavioral health operations?

To thrive in Behavioral Health Operations, you need a solid understanding of healthcare administration, behavioral health regulations, and experience in program management, often supported by a degree in healthcare administration, public health, or a related field. Familiarity with electronic health records (EHR) systems, data analytics tools, and compliance management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills enable success in coordinating teams and ensuring quality care. These competencies are crucial for optimizing operational efficiency, regulatory compliance, and positive outcomes for patients and staff.
What cities near Fall River, MA are hiring for Behavioral Health Operations jobs? Cities near Fall River, MA with the most Behavioral Health Operations job openings:
Behavioral Health Operations jobs near you

Case Management Supervisor - Outpatient Behavioral Health

Sstar

Fall River, MA • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

SSTAR rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Case Management Supervisor - Outpatient Behavioral Health Job Tracking ID: 512937-912859 Job Location: Fall River, MA Job Level: Mid Career Level of Education: BA/BS Job Type: Full-Time/Regular Date Updated: August 10, 2026 Years of Experience: 2 - 5 Years Starting Date: ASAP Back to job search Invite a friend Job Description: Join Our Team & Make an Impact We're seeking a Case Management Supervisor to lead and support our outpatient case management team. This leadership role is ideal for someone who is passionate about improving access to care, streamlining operations, and enhancing the patient experience across behavioral health services. As the Case Management Supervisor, you will oversee care coordination, patient engagement, and workflow processes that ensure continuity of care for individuals receiving therapy and psychiatric services.

This is a non-clinical supervisory role focused on operational excellence, team leadership, and service coordination. What You'll Do Leadership & Team Supervision Supervise outpatient case managers, providing guidance, training, and performance management Oversee daily workflows, task assignment, and team coverage Promote consistency and efficiency across case management operations Operational Oversight Lead administrative workflows related to patient access, care transitions, and service coordination Collaborate with admissions, front desk, billing, and clinical teams to optimize patient flow Identify process gaps and implement workflow improvements Performance Monitoring Track and analyze key operational metrics such as: No-show rates Patient engagement and reactivation Transitions of care Discharges Documentation timeliness Unbilled services Report trends and recommend improvements to leadership Case Management Support Provide backup support for care coordination as needed Assist with complex referrals, transitions of care, and service navigation Serve as a resource for staff on workflows, community resources, and patient engagement strategies Facilitate communication between patients, providers, pharmacies, hospitals, and community agencies Documentation & Billing Support Monitor documentation timeliness and service capture Identify workflow gaps affecting billing and operations Conduct or support chart audits Why You'll Love This Role Meaningful work supporting access to behavioral health care Leadership opportunity with autonomy and impact Collaborative, mission-driven environment Opportunity to improve systems and patient outcomes Rate of Pay: $25.00 - $35.00 Experience and Skills: What You Bring Education Bachelor's degree in healthcare, behavioral health, business, or related field Experience 3-5 years in healthcare, behavioral health, case management, or care coordination Knowledge & Skills Strong understanding of outpatient behavioral health workflows Experience with care coordination, patient engagement, and transitions of care Familiarity with documentation, billing processes, and service tracking Knowledge of HIPAA and 42 CFR Part 2 Core Skills Strong leadership and team management abilities Data tracking and reporting (Excel preferred) Excellent communication and problem-solving skills Highly organized with strong time management Ability to work collaboratively across multidisciplinary teams Job Benefits: Dental insurance 403B Retirement Plan Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances, Hospital, Pet Insurance

What SSTAR employees say

Pay

Benefits

Hours and flexibility

Workplace

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About SSTAR

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Fall River, MA, US

Year founded

1977

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