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Behavioral Health Insurance Jobs in Massachusetts

Lifepoint Health

Behavioral Health Technician

Holyoke, MA

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

Valley Springs Behavioral Health Hospital Behavioral Health Technician (BHT) Job Type: PRN (As ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Lifepoint Health

Behavioral Health Technician

Holyoke, MA

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

LifePoint Health

Behavioral Health Technician

Holyoke, MA · On-site

$16 - $19.75/hr

As a Behavioral Health Technician (BHT) joining our team, you're embracing a vital mission ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

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All JobsBehavioral Health Insurance JobsBehavioral Health Insurance Jobs in Massachusetts

Behavioral Health Insurance information

See Massachusetts salary details

$14

$27

$43

How much do behavioral health insurance jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for behavioral health insurance in Massachusetts is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $33.32 per hour, depending on experience, location, and employer.

What is behavioral health insurance?

Behavioral health insurance is a type of coverage that helps pay for mental health and substance use disorder services. This can include therapy, counseling, psychiatric care, medication management, and treatment programs for issues like depression, anxiety, addiction, and more. Most health insurance plans are required by law to offer behavioral health benefits, often covering both inpatient and outpatient care. Coverage details, such as copays, deductibles, and approved providers, can vary depending on the specific insurance plan. It's important to review your plan's summary of benefits to understand what behavioral health services are included.

What are the key skills and qualifications needed to thrive in a behavioral health insurance role?

Success in a Behavioral Health Insurance role requires a solid understanding of mental health concepts, insurance policy knowledge, and often a bachelor’s degree in a related field such as psychology, social work, or health administration. Familiarity with claims processing systems, ICD-10 coding, and regulatory compliance tools like HIPAA is typically necessary. Strong analytical thinking, empathy, and excellent communication skills help professionals navigate complex cases and interact with clients and providers. These competencies are vital for ensuring appropriate coverage decisions, supporting clients effectively, and maintaining regulatory standards.

What are some common challenges faced by professionals working in behavioral health insurance, and how can they be addressed?

Professionals in Behavioral Health Insurance often encounter challenges such as navigating complex coverage policies, managing high caseloads, and staying up-to-date with changing regulations. These roles require strong communication skills to effectively coordinate between patients, providers, and insurance companies. Collaborating closely with clinical teams and utilizing ongoing training can help address these challenges, ensuring accurate assessments and appropriate care authorizations. Developing expertise in behavioral health guidelines and maintaining a proactive approach to policy changes are key to success in this field.

What is the difference between Behavioral Health Insurance vs Mental Health Counselor?

AspectBehavioral Health InsuranceMental Health Counselor
CredentialsInsurance policies, provider networksState licensure, certifications (e.g., LPC, LMHC)
Work EnvironmentInsurance companies, healthcare plansClinics, private practices, hospitals
Industry UsageFunding, coverage, claims processingPatient therapy, assessment, treatment

Behavioral Health Insurance focuses on coverage, claims, and policy management related to mental health services, while Mental Health Counselors provide direct patient care through therapy and assessments. Both roles are integral to mental health treatment but serve different functions within the industry.

What are popular job titles related to Behavioral Health Insurance jobs in Massachusetts?

For Behavioral Health Insurance jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Insurance jobs in Massachusetts look for?

The top searched job categories for Behavioral Health Insurance jobs in Massachusetts are:

Behavioral Health Insurance jobs near you
Infographic showing various Behavioral Health Insurance job openings in Massachusetts as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $56,296 per year, or $27.1 per hour.

Behavioral Health Technician

Promises Behavioral Health, Inc.

Worcester, MA • On-site

$16.25 - $20/hr

Other

Re-posted 2 days ago

Promises Behavioral Health rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Behavioral Health Technician

The Behavioral Health Technician (BHT) provides oversight and support services to clients and staff in a residential treatment facility for adults with co-occurring diagnoses. BHT are responsible for around-the-clock supervision of the client milieu and helping to create and maintain a therapeutic milieu for treatment initiatives. The BHT position is an entry-level position.

Primary Duties & Responsibilities
  • Provides services necessary to maintain a functioning milieu, which includes but is not limited to:
    • Transportation/pick up of clients
    • Safety cleans and adherence to OSHA safety protocols
    • Stocking and keeping inventory of client items (i.e., literature, hygiene items, etc.)
    • Providing access to hygiene items/necessities to clients (i.e., phones, computer time, etc.)
    • Administrative functions necessary to client success (i.e., faxing, ordering, maintenance of client medical records or physical charts, etc.)
    • Organizes client belongings and administers access
  • Maintain active awareness of clients' locations and attendance of programming.
  • Observe, monitor, intervene upon, and document client behaviors and presentations.
  • Completes medication observations, collection and documentation of vitals, and assist medical/nursing team.
  • Maintain high quality documentation using appropriate forms in appropriate clinical language.
  • Facilitates non-clinical group sessions effectively within skill set and scope of practice.
Job Qualifications and Requirements
  • Minimum of one year experience in the addition or mental health fields, preferred.
  • High school diploma (or equivalent), preferred.
  • Valid Driver's License, required.
  • Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions.
  • Knowledge of organization, communication, and interpersonal skills.
  • Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • Ability to complete work assignments accurately and in a timely manner.
  • Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care.
  • Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals.
  • Ability to document thoroughly in an electronic medical record.
  • Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors.
  • Knowledge of MS Office and office equipment such as copiers and scanners.
  • Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.

What Promises Behavioral Health employees say

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Benefits

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