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Remote Behavioral Health Rn Jobs in Massachusetts

Team Nurse (RN)

Hyannis, MA · On-site +1

$89K/yr

Overview The ACCS Team Nurse (Registered Nurse) promotes the full integration and functioning of ... behavioral health providers. Monitors and consults with team members regarding the medical and ...

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Remote Behavioral Health Rn information

What are some common challenges faced by Remote Behavioral Health RNs, and how are they typically addressed?

Remote Behavioral Health RNs often encounter challenges such as establishing rapport with patients virtually, ensuring effective communication, and managing crisis situations from a distance. To address these, RNs utilize secure telehealth platforms, follow structured assessment protocols, and collaborate closely with interdisciplinary teams—including therapists, case managers, and psychiatrists. Regular training in telehealth best practices and crisis intervention is provided to help RNs maintain high-quality patient care, even when working remotely.

What is a Remote Behavioral Health RN?

A Remote Behavioral Health RN is a registered nurse who provides mental health care and support to patients through telehealth or other remote methods. They assess patients’ mental health needs, develop care plans, provide counseling and education, and coordinate with other healthcare professionals—all while working from a location outside of a traditional healthcare facility. This role requires strong communication skills, knowledge of behavioral health conditions, and the ability to use technology for virtual care. Remote Behavioral Health RNs play a crucial role in expanding access to mental health services, especially for patients in underserved or rural areas.

What is the difference between Remote Behavioral Health Rn vs Remote Mental Health Nurse?

AspectRemote Behavioral Health RnRemote Mental Health Nurse
CredentialsRegistered Nurse (RN), often with behavioral health certificationsRegistered Nurse (RN), may have mental health specialization
Work EnvironmentTelehealth platforms, mental health clinics, hospitalsTelehealth, outpatient clinics, hospitals
Employer & IndustryHealthcare providers, mental health organizationsHospitals, mental health facilities, telehealth companies
Search & ComparisonOften compared for telehealth mental health rolesSimilar roles, different terminology

Remote Behavioral Health Rns and Remote Mental Health Nurses share similar credentials and work environments, focusing on mental health care via telehealth. The main difference lies in terminology used by employers and job seekers, with both roles serving to provide remote mental health support as registered nurses specialized in behavioral or mental health care.

What are the key skills and qualifications needed to thrive as a Remote Behavioral Health RN, and why are they important?

A Remote Behavioral Health RN needs a nursing degree, active RN licensure, and specialized knowledge in mental health and psychiatric care. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Exceptional communication, empathy, and strong organizational skills help nurses build trust with patients and effectively manage care remotely. These competencies are crucial for delivering safe, effective mental health support and ensuring continuity of care in a virtual environment.
What are popular job titles related to Remote Behavioral Health Rn jobs in Massachusetts? For Remote Behavioral Health Rn jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Behavioral Health Rn jobs in Massachusetts look for? The top searched job categories for Remote Behavioral Health Rn jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Behavioral Health Rn jobs? Cities in Massachusetts with the most Remote Behavioral Health Rn job openings:
Infographic showing various Remote Behavioral Health Rn job openings in Massachusetts as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution.
Behavioral Health Coordinator - REMOTE - 32hrs/wk

Behavioral Health Coordinator - REMOTE - 32hrs/wk

Community Health Programs

MA • On-site, Remote

$18 - $21/hr

Part-time

Posted 4 days ago


Job description

About the Organization
Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community.
As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region.
Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being.
At CHP, our mission is to provide access to health care for everyone.
Description
Salary Range: $18.00 - $21.00 / hour
Location: Fully Remote
Schedule: 32hrs/week; Tuesday-Friday, 8:30am - 5:00pm
The Remote Behavioral Health Coordinator (BHC) is the front line of communication between the client, therapist, and the Behavioral Health Department. Has the same responsibilities whether on the phone or in person. Schedules patient appointments, answers questions or provides general information or directs a client to appropriate staff or department who can provide more direct and specific information. Maintains and updates patients' chart by getting the appropriate information from the client and therapist. The BHC protects clients' rights by maintaining confidentiality of medical, personal, and financial information. The BHC will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.
Position Requirements
Remote Behavioral Health Coordinator Essential Duties and Responsibilities:
  • Closely manages therapists' schedules. Views client charts the day before.
  • Receives all incoming inquiries, screens them, takes messages and/or forwards them to appropriate staff.
  • Checks client insurance eligibility referring to organization's procedures.
  • Completes initial phone intake scheduling process with all new clients.
  • Schedules and coordinates initial and/or follow up appointments as needed for all therapists.
  • Types other correspondence as requested.
  • Responsible for all incoming and outgoing faxes for the department.
  • Uploads documents to patients' chart.
  • Maintains operations by following policies and procedures, reporting needed changes to Behavioral Health Manager.
  • Performs other duties as assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
  • Skilled in computer software, such as excel spreadsheets, word processing, and other programs, including experience on Microsoft Office (Word, Excel, PowerPoint) software, relevant to BH as necessary to perform the required tasks.
  • Proven ability to manage day-to-day operational details without losing sight of broader strategic goals, leveraging excellent communication, active listening, and strong technical proficiency.
  • Documented success in collaborating with cross-functional teams to achieve shared objectives and cultivate an inclusive, team-focused environment.
  • Possess strong cross-cultural communication skills, with the ability to interact professionally and empathetically with individuals of all identities. Candidates should have demonstrated cultural competence and the ability to build collaborative relationships with colleagues and clients from diverse backgrounds.
  • Exhibits a high degree of confidentiality and professionalism.

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • High School Diploma or GED or equivalent required.
  • Professional proficiency in Spanish is highly desirable.
  • Fluent in the use of Microsoft Office with experience working with EHR systems preferred.
  • Ideal candidate will have some experience working in a healthcare or mental health environment as a receptionist or intake personnel.
  • Required knowledge of general office machines, telephone systems, laptop, and other information systems.
  • Demonstrated ability to manage multiple tasks simultaneously, shifting focus seamlessly between competing priorities and frequent interruptions while maintaining composure and attention to detail.
  • Must be able to maintain a high degree of discretion when dealing with confidential information.
  • Proven ability to work independently, manage time effectively, and maintain a quiet, secure home office space.

Physical Requirements:
  • Click here to view the Administrative ADA requirements

Full-Time/Part-Time
Part-Time
Position
Behavioral Health Coordinator
Exempt/Non-Exempt
Non-Exempt
Location
Berkshire County
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.