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Behavioral Health Call Center Representative Jobs

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Company Description About RejuvenX Marketing and Staffing, LLC Pivotal Health Physical Medicine has ... and behavior. Responsibilities * Manage large amounts of inbound and outbound calls in a timely ...

Human Hire

Call Center Representative

West Harrison, NY · On-site

$21/hr

Benefits: Union benefits; pension after 5 years Call Center Representative Responsibilities ... Behavioral & Mental Health * Nursing * Allied Health Professionals * Health Information Technology ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Company Description About RejuvenX Marketing and Staffing, LLC Pivotal Health Physical Medicine has ... and behavior. Responsibilities * Manage large amounts of inbound and outbound calls in a timely ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview ... behavioral health locations POSITION REPONSIBILITIES * Effective phone etiquette using caring ...

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How much do behavioral health call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for behavioral health call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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For Behavioral Health Call Center Representative jobs, the most frequently searched job titles are:

Behavioral Health Call Center Representative jobs near you

Call Center Representative (Behavioral Health)

Benton City, WA

Prosser Memorial Health
Health Care and Social Assistance • 201 - 500 employees
Learn more about Prosser Memorial Healthexternal

$20.87 - $30.19/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

FT, 80 hrs/pp, 1.0 FTE; (3 Position) days; varies as scheduled.

Job Summary:

The Behavioral Health Call Center Representative serves as the first point of contact for patients seeking behavioral health services. This position provides compassionate, patient-centered customer service while scheduling appointments, processing referrals, managing incoming calls, and assisting patients in accessing appropriate behavioral health resources. The representative must communicate with empathy, maintain confidentiality, and effectively support patients who may be experiencing emotional distress or behavioral health concerns.

Education and/or Experience Requirements:

  • High school diploma or GED required. 
  • Minimum one year of medical office, call center, behavioral health, or customer service experience preferred. 
  • Excellent communication, organizational, and multitasking skills. 
  • Ability to remain calm, compassionate, and professional when interacting with individuals experiencing behavioral health concerns. 
  • Strong problem-solving skills and ability to work independently while collaborating 
  • with the care team.

Preferred: 

  • Experience working in a behavioral health or mental health setting. 
  • Crisis Intervention training or certification preferred.
  • Bilingual (English/Spanish) preferred.
  • Experience with Epic or other electronic medical record systems. 
  • Medical terminology knowledge.

Compensation & Benefits

  • Pay Range: ($20.87-$30.19)
  • Incentive Compensation: Eligible for up to 5% of annual salary through the incentive program
  • Excellent health, dental, and vision benefits
  • Retirement plan with employer contributions

Why Prosser?

Prosser Memorial Health is proud to be the ONLY Critical Access Hospital in Washington State with a 5-Star CMS rating and ranked among the Top 10 Recommended Hospitals in Washington.


Join Our Team!

At Prosser Memorial Health, you’ll find more than just a job—you’ll find a community and a mission.

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