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Behavioral Health Associate Jobs in Waterloo, IA

Socket.dev

Case Manager - RN

Independence, IA · On-site

Hines & Associates, Inc.'s reputation as an industry leader is founded on over three decades of ... Behavioral Health: Minimum of 2 years in a full-time acute inpatient setting or specialty area (i.e ...

UnityPoint Health

Registered Nurse- Float

Waterloo, IA · On-site

$7.50/hr

... Behavioral Health, ICU, Emergency Department and rehab specialty units. You may work on more than ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...

UnityPoint Health

Registered Nurse- Float

Waterloo, IA · On-site

$7.50/hr

... Behavioral Health, ICU, Emergency Department and rehab specialty units. You may work on more than ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...

UnityPoint Health

Registered Nurse- Float

Waterloo, IA · On-site

$7.50/hr

... Behavioral Health, ICU, Emergency Department and rehab specialty units. You may work on more than ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...

Five Below

Sales Associate

Waterloo, IA · On-site

$13.75 - $18.75/hr

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that ... From health coverage to financial and personal wellness, we've got you covered-check it out today ...

Five Below

Sales Associate

Waterloo, IA · On-site

$13.75 - $18.75/hr

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that ... From health coverage to financial and personal wellness, we've got you covered-check it out today ...

UnityPoint Health

RN-Mental Health Unit

Waterloo, IA · On-site

... behavioral disturbances. All of our rooms are private and monitored 24/7 by camera. We follow a ... To function as primary care leader, associate, or charge nurse so that optimum quality of patient ...

UnityPoint Health

RN-Mental Health Unit

Waterloo, IA · On-site

$7.50/hr

... behavioral disturbances. All of our rooms are private and monitored 24/7 by camera. We follow a ... To function as primary care leader, associate, or charge nurse so that optimum quality of patient ...

UnityPoint Health

RN-Mental Health Unit

Waterloo, IA · On-site

... behavioral disturbances. All of our rooms are private and monitored 24/7 by camera. We follow a ... To function as primary care leader, associate, or charge nurse so that optimum quality of patient ...

UnityPoint Health

RN - Float / Resource Pool

Waterloo, IA · On-site

$7.50/hr

... Behavioral Health, ICU, Emergency Department and rehab specialty units. You may work on more than ... Associates Degree in Nursing. * Current license in the state of Iowa or meets criteria established ...

UnityPoint Health

RN-Mental Health Unit

Waterloo, IA · On-site

$7.50/hr

... behavioral disturbances. All of our rooms are private and monitored 24/7 by camera. We follow a ... To function as primary care leader, associate, or charge nurse so that optimum quality of patient ...

UnityPoint Health

RN-Mental Health Unit

Waterloo, IA · On-site

$7.50/hr

... behavioral disturbances. All of our rooms are private and monitored 24/7 by camera. We follow a ... To function as primary care leader, associate, or charge nurse so that optimum quality of patient ...

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Behavioral Health Associate information

See Waterloo, IA salary details

$13

$25

$39

How much do behavioral health associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for behavioral health associate in Waterloo, IA is $25.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $31.78 per hour, depending on experience, location, and employer.

What is a behavioral health associate?

Behavioral Health Associates are professionals who support individuals experiencing mental health or substance use challenges. They typically work in hospitals, residential treatment centers, or outpatient facilities, helping patients with daily activities, monitoring their well-being, and assisting with therapeutic interventions under the supervision of licensed clinicians. Their role is crucial in creating a safe and supportive environment, encouraging patients’ participation in treatment, and communicating observations to the healthcare team. Behavioral Health Associates may also help with crisis intervention and de-escalation, ensuring that patients receive compassionate and effective care.

What are the key skills and qualifications needed to thrive as a behavioral health associate, and why are they important?

To thrive as a Behavioral Health Associate, you need a background in psychology or a related field, knowledge of mental health disorders, and often a relevant certification such as Certified Behavioral Health Technician (CBHT). Familiarity with electronic health records (EHR), crisis intervention techniques, and de-escalation tools is typically required. Compassion, patience, and strong interpersonal communication skills help you effectively support patients and collaborate with healthcare teams. These skills ensure the safety, well-being, and recovery of patients in behavioral health settings.

What are some common challenges behavioral health associates face during their shifts, and how can they effectively manage them?

Behavioral Health Associates often encounter challenging situations such as managing patients in crisis, de-escalating tense interactions, and maintaining safety in a dynamic environment. It is vital to stay calm under pressure, use therapeutic communication techniques, and follow established protocols to ensure both patient and staff safety. Regular team debriefings, ongoing training, and support from colleagues and supervisors also help associates process difficult experiences and maintain their own well-being.

What are the most commonly searched types of Behavioral Health jobs in Waterloo, IA?

The most popular types of Behavioral Health jobs in Waterloo, IA are:

What job categories do people searching Behavioral Health Associate jobs in Waterloo, IA look for?

The top searched job categories for Behavioral Health Associate jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Behavioral Health Associate jobs?

Cities near Waterloo, IA with the most Behavioral Health Associate job openings:

Behavioral Health Associate jobs near you
Infographic showing various Behavioral Health Associate job openings in Waterloo, IA as of September 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $53,496 per year, or $25.7 per hour.

LTSS Service Coordinator - Eastern Iowa

Waterloo, IA • Hybrid

Elevance Health
Health Care and Social Assistance • 10K+ employees
Learn more about Elevance Healthexternal

$19.50 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Elevance Health rating

7.6

Company rating: 7.6 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

Job description

Anticipated End Date:

2026-09-30

Position Title:

LTSS Service Coordinator - Eastern Iowa

Job Description:

LTSS Service Coordinator

The candidate must reside in one of the below locations.

  • Wapello
  • Tama
  • Jasper
  • Marion
  • Lucas
  • Wayne
  • Fayette
  • Black Hawk
  • Buchanan
  • Dubuque
  • Johnson
  • Louisa
  • Muscatine
  • Monroe
  • Des Moines
  • Jefferson
  • Howard
  • Benton
  • Washington

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinatoris responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.

In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.

How you will make an Impact:

  • Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.

  • Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.

  • Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.

  • At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.

  • Identifies members that would benefit from an alternative level of service or other waiver programs.

  • May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.

  • Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.

  • Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).

  • Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.

  • Travels to worksite and other locations as necessary.

Minimum Requirements:

  • Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.

  • Specific education, years, and type of experience may be required based upon state law and contract requirements.

Preferred Skills, Capabilities and Experiences:

  • BA/BS degree field of study in health care related field preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Medical Ops & Support (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media

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