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Behavioral Health Associate Jobs in Racine, WI (NOW HIRING)

Compass Health Center

Patient Advocate

Brookfield, WI · On-site

$16.75 - $21.75/hr

... behavioral health organizations in the country. We are thrilled to expand our exceptionally ... Associates degree preferred * 2-3 years of experience in a healthcare/clinical setting * Insurance ...

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How much do behavioral health associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for behavioral health associate in Racine, WI is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $30.19 per hour, depending on experience, location, and employer.

What are some common challenges behavioral health associates face during their shifts, and how can they effectively manage them?

Behavioral Health Associates often encounter challenging situations such as managing patients in crisis, de-escalating tense interactions, and maintaining safety in a dynamic environment. It is vital to stay calm under pressure, use therapeutic communication techniques, and follow established protocols to ensure both patient and staff safety. Regular team debriefings, ongoing training, and support from colleagues and supervisors also help associates process difficult experiences and maintain their own well-being.

What are the key skills and qualifications needed to thrive as a behavioral health associate, and why are they important?

To thrive as a Behavioral Health Associate, you need a background in psychology or a related field, knowledge of mental health disorders, and often a relevant certification such as Certified Behavioral Health Technician (CBHT). Familiarity with electronic health records (EHR), crisis intervention techniques, and de-escalation tools is typically required. Compassion, patience, and strong interpersonal communication skills help you effectively support patients and collaborate with healthcare teams. These skills ensure the safety, well-being, and recovery of patients in behavioral health settings.

What is a behavioral health associate?

Behavioral Health Associates are professionals who support individuals experiencing mental health or substance use challenges. They typically work in hospitals, residential treatment centers, or outpatient facilities, helping patients with daily activities, monitoring their well-being, and assisting with therapeutic interventions under the supervision of licensed clinicians. Their role is crucial in creating a safe and supportive environment, encouraging patients’ participation in treatment, and communicating observations to the healthcare team. Behavioral Health Associates may also help with crisis intervention and de-escalation, ensuring that patients receive compassionate and effective care.
What are the most commonly searched types of Behavioral Health jobs in Racine, WI? The most popular types of Behavioral Health jobs in Racine, WI are:
What cities near Racine, WI are hiring for Behavioral Health Associate jobs? Cities near Racine, WI with the most Behavioral Health Associate job openings:
Behavioral Health Associate jobs near you
Infographic showing various Behavioral Health Associate job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,872 per year, or $24.5 per hour.

Front Office Associate

Nystrom & Associates, Ltd.

Greenfield, WI • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description
Job Title: Front Office Associate
Location: 4131 West Loomis Road Suite 120, Greenfield, WI.
Working Model: Onsite
Employee Type: 1.0 FTE - Full Time
Schedule: Monday through Friday 10:30AM - 7:00PM
At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.
Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.
Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.
As a Front Office Associate at Sagent Behavioral Health, you will be the first point of contact for patients and strive to deliver a positive and welcoming experience in every interaction. This position plays an important role in the continuity of care by providing administrative support to patients and stakeholders through appointment scheduling, processing paperwork, and handling inquiries.
Full Time Benefits:
  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:
  • Interacts with all patients and visitors with warmth and professionalism.
  • Check-in patients for appointments, verify demographic information, provide paperwork, and collect payments.
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems.
  • Participate in administrative tasks such as electronic filing, scanning, faxing, mailing in a timely manner.
  • Answer inbound and make outbound phone calls while responding to inquiries in a prompt and courteous manner, providing accurate information or triaging as appropriate.
  • Maintain a clean and organized front desk and waiting room space by managing patient paperwork, office supplies, and other amenities.
  • Handle patient concerns and crises with empathy and patience while collaborating with site leadership to resolve, as needed.
  • Attend mandatory meetings and trainings.

Requirements:
  • Highschool diploma or equivalent.
  • Experience working in health care facilities and an interest in behavioral health preferred.
  • Physical requirements include occasionally lifting and moving office supplies which can include reams of paper that weigh up to 50lbs.
  • It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management.

Compensation: This is a non-exempt position. Total earnings for this position will start at $16.00 hourly.
*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.
* Employees in these positions are W2.
Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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