Behavioral Health Assistant Jobs in Augusta, WI (NOW HIRING)

Purpose of Position The Health and Human Services Department is recruiting internally to current employees for a Supervisor - Behavioral Health position. To apply, please go to the Employment Opportunities page at https://www.governmentjobs.com/careers/trempealeau Closing Date: Thursday, May 28, 2026 The purpose of this position is to direct and supervise the Behavioral Health Services (BH) unit in compliance with Wisconsin Statutes, agency policies, contracts, best practices and county, state and federal mandates. Provide oversight of the behavioral health programs, staff and contractors including mental health and chemical dependency services, clinical services, Community Support Program (CSP), Comprehensive Community Services (CCS), Crisis, and Adult Protective Services (APS)

This position is responsible for program compliance with state and federal regulations and continued state certification of programs including annual program Quality Improvement evaluation. The work is performed under the direction of the Health and Human Services Director and Deputy Director. Essential Functions To perform this job successfully, an individual must be able to perform each essential function satisfactorily and in a timely manner.

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required or assigned.

Supervises the behavioral health programs that include CSP, Adult CCS, IDP, crisis services, treatment alternatives and diversion, and APS. Leads process for CSP re-certification as well as apply for certification of other approved programs as assigned. Maintains extensive knowledge of laws relating to behavioral health county services, IDP, CCS, CSP, Crisis, Chapters 51, 54, 55, MA Provider Handbook, and treatment and diversion programs.

Also maintain knowledge of uniform fee system and PPS reporting system. Receives, reviews, and assures appropriate disposition of all client service referrals. Advises and counsels staff on case management.

Assigns cases to staff. Reviews and approves in writing all Behavioral Health unit initial assessments, plans, placements, and service provision. Assures appropriate collaboration/clinical supervision of all staff.

Assists workers in making recommendations to the court. Enforces court-ordered requirements and placements with the direction of the county's legal representative, currently the corporation counsel. Ensures compliance with time frames under court-orders, state and federal laws.

Ensures required documentation is maintained within all service areas in the Behavioral Health unit according to agency, local, State and Federal laws, standards and policies. Compiles and analyzes statistical data to make recommendations and to assist in developing programs. Assesses unit's delivery of services to determine compliance with laws, best practices and standards.

Evaluates CSP annually making changes as identified through Quality Improvement and client satisfaction survey results. Maintains knowledge of all software and record-keeping systems required for operations, including but not limited to UKG, Tyler Munis, case management files/software, and all required state and federal systems and reporting. Maintains valid Wisconsin ID Number and any other credentials required to access external systems.

Maintains security of data and HIPAA requirements. Assesses client needs and program eligibility. Refers clients for programs and services.

Coordinates services with other organizations, assists with the development and negotiations of service contracts with provider agencies. Oversees relevant contracted services such as clinical supervision for CSP. Provides recommendations regarding staff hiring/interviews, promoting, suspending, disciplining, and terminating employees to Health and Human Services Director.

Assigns, directs, and trains staff work regarding ongoing service provision, assessments, and plan development. Evaluates and oversees staff performance evaluations under direction of director. Coaches and/or counsels staff.

Conducts individual meetings with staff identify strengths and recognize exceptional work performance. Conducts and attends staff meetings. Provides training and motivation of staff.

Updates staff regarding changes in law, policies, and procedures. Develops competent workers to provide person-centered, least-restrictive rehabilitative and treatment services. Facilitates a cooperative working environment within the unit, with other agency units and community agencies and departments.

Participates in and resolves grievances and complaints regarding service provision and human resource matters. Receives and resolves inquiries, complaints, or concerns from the public and clients. Assists director in preparing relevant annual budgets, such as BH, APS, and Recovery Court.

Prepares budget estimates and monitors expenditures. Recommends staffing and operational needs. Prepares plans and annual reports to receive funding.

Monitors spending for approved budgets, and establish/determine waitlists as needed. Approves client service expenditures. Reviews employee expenses.

Approves worker overtime. Provides consult to crisis situations during regular working hours and after hours to on-call, law enforcement and mobile crisis. Interacts and communicates with local agencies, state department and divisions, contract agencies and Human Service/County Board.

Advocates for and interprets agency programs, responsibilities, and client needs. Approves the release of confidential records in accordance with required statutes and laws. Maintains documentation of records released.

Oversees BH records, both electronic and paper, to assure they are maintained as required by statute. Provides Case Management services as needed for CCS and CSP program. This includes but is not limited to: the development of a written plan of the psychosocial services provided for a CCS and CSP consumer.

As the service facilitator ensure the client receives; assessment services, service planning, service delivery, and supportive activities in an appropriate and timely manner. Collaborates with CSP clinical supervisor to fulfill the CSP program director role. Serves on area or State committees or boards related to programs or service delivery.

Represents County and Agency at Statewide organizations. Knowledge, Skills, and Abilities Ability to decide the time, place and sequence of operations within an organizational framework, and to oversee their execution. Ability to analyze and categorize data and information using established criteria, to determine consequences and identify and select alternatives.

Ability to counsel, treat and mediate, and/or provide first line supervision. Ability to persuade, convince, and train others. Ability to direct and supervise the work of others.

Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations. Ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information such as program manuals, state statutes, proposed legislation, administrative codes, service contracts, service quotes, service agreements, client charts, M.A. provider handbook, assessment reports, Court documents, services plans, union contracts, personnel policies, procedure manuals, spreadsheets, performance evaluations, financial statements, program and agency forms, surveys, and non-routine correspondence

Ability to access and navigate department, county, and state record and reporting systems. Ability to communicate orally and in writing with clients, families, department personnel, attorneys, Judges, counselors, law enforcement personnel, health care professionals, behavioral health professionals, psychologists, psychiatrists and the general public. Ability to add and subtract, multiply and divide, and calculate percentages, fractions, and decimals.

Ability to compute and analyze statistical data. Ability to use functional reasoning in performing influence functions such as supervising, managing, leading, teaching, directing and controlling. Ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.

Ability to utilize problem solving judgment and decisiveness during emergency or potentially dangerous situations. Training, Experience and Other Requirements Master's degree in Social Work, Clinical Psychology or five years' experience working in behavioral health services within a human services setting, including case management, budgeting and supervisory/management experience; or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Licensure in Wisconsin as clinical social worker, Professional Counselor or Marriage and Family Therapist preferred.

Wisconsin Social Work certification preferred and at least two years' experience working with individuals/families with mental illness and/or chemical dependency, psychosocial rehabilitation, valid motor vehicle operator's license and available means of transportation required.