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Behavioral Health Administrative Assistant Jobs

KurzSolutions

$16 - $21.75/hr

US Army Reserve - Psychological Health Program Administrative Assistant The US Army Reserve Psychological Health Program (PHP) provides comprehensive behavioral health support to Reserve Soldiers and ...

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Behavioral Health Administrative Assistant information

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How much do behavioral health administrative assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for behavioral health administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a behavioral health administrative assistant?

Behavioral Health Administrative Assistants are professionals who support mental health clinics, counseling centers, or behavioral health departments with administrative and clerical tasks. Their duties often include scheduling appointments, maintaining patient records, processing insurance forms, and handling phone calls. They play a key role in ensuring the smooth operation of behavioral health services, allowing clinicians to focus on patient care. Additionally, they may assist with billing, data entry, and communicating with patients or other healthcare providers.

What are the key skills and qualifications needed to thrive as a behavioral health administrative assistant?

To thrive as a Behavioral Health Administrative Assistant, you need strong organizational, scheduling, and data entry skills, typically supported by a high school diploma or associate degree. Familiarity with electronic health records (EHR) systems, medical billing software, and office management tools like Microsoft Office is often required. Excellent communication, discretion, and empathy are essential soft skills for interacting with patients and supporting clinical staff. These skills ensure efficient office operations, maintain confidentiality, and foster a supportive environment for behavioral health clients and professionals.

What are some common challenges faced by behavioral health administrative assistants, and how can they be managed effectively?

Behavioral Health Administrative Assistants often manage sensitive client information, schedule complex appointments, and coordinate between clinicians, patients, and external partners. Balancing confidentiality requirements with efficient communication can be challenging, especially in a fast-paced environment. To manage these challenges, it’s important to be highly organized, maintain meticulous records, and communicate clearly while always upholding privacy standards. Familiarity with electronic health records systems and mental health terminology also helps streamline daily tasks and supports the clinical team more effectively.

What is the difference between Behavioral Health Administrative Assistant vs Medical Office Administrative Assistant?

AspectBehavioral Health Administrative AssistantMedical Office Administrative Assistant
CredentialsHigh school diploma; certification preferredHigh school diploma; certification often preferred
Work EnvironmentBehavioral health clinics, mental health facilitiesMedical offices, clinics, hospitals
Employer & IndustryBehavioral health providers, mental health industryHealthcare providers, general medical industry
Job FocusScheduling, billing, patient records for mental health servicesScheduling, billing, patient records for general medical services

Both roles involve administrative support in healthcare settings, but Behavioral Health Administrative Assistants specialize in mental health services, while Medical Office Administrative Assistants support general medical practices. The key differences lie in the work environment and specific patient care focus.

What cities are hiring for Behavioral Health Administrative Assistant jobs?

Cities with the most Behavioral Health Administrative Assistant job openings:

What states have the most Behavioral Health Administrative Assistant jobs?

States with the most job openings for Behavioral Health Administrative Assistant jobs include:

What are popular job titles related to Behavioral Health Administrative Assistant jobs?

For Behavioral Health Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Behavioral Health Administrative Assistant job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,768 per year, or $21 per hour.

Administrative Assistant, Behavioral Health

Pittsboro, NC • On-site

Monarch NC
See more jobs at Monarch NCexternal

$17/hr

Part-time

Medical, Life, Retirement

Re-posted 9 days ago

Job description

Scheduled Weekly Hours:

0

Schedule:

This is a PRN position. Shift coverage on an as-needed basis.

Pay Range Minimum:

$17.00

Education We're Looking for:

High School Diploma (Required)

Certifications We're Looking For:

Experience We're Looking For:

Clerical Experience| Not Required

Job Description Summary:

The primary responsibilities of the Administrative Assistant, Behavioral Health are to provide support and assistance to the Behavioral Health Department. That involves performing technical and office tasks in support of the director and other staff and working with the public to ensure response that meets service guidelines.

What You'll Do:

Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.
Complete reports, assessments, and paperwork as required or requested.
Ensure all records meet standards, regulations, policies and procedures.
Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested.
Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.
Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.
Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.
Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.
Create files and labels. File all requested paperwork in appropriate files as assigned.
Maintain trainings as required and requested.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Demonstrate knowledge of and comply with all agency policies and procedures.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.

Benefits:

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.

Make a Difference in Someone's Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch Healthcare is an Equal Opportunity Employer

Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.


Monarch Healthcare does not accept paper applications.Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contactHR@MonarchNC.orgor call (704) 986-1550.


This job description in no way implies that these are the only duties and responsibilities to be performed.You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.This job description is subject to revision at the discretion of Monarch Healthcare.

Department:

BH - Non-Service

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