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Bdc Service Coordinator Jobs (NOW HIRING)

BMW Concord

Service BDC Agent

Concord, CA · On-site

$20 - $22/hr

Sunwise Automotive Group is looking for a Service BDC Agent (Business Development Coordinator) to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used ...

BMW Concord

Service BDC Agent

Concord, CA

$20 - $22/hr

Sunwise Automotive Group is looking for a Service BDC Agent (Business Development Coordinator) to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used ...

BMW Concord

Service BDC Agent

Concord, CA

$20 - $22/hr

Sunwise Automotive Group is looking for a Service BDC Agent (Business Development Coordinator) to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used ...

BMW Concord

Service BDC Agent

Concord, CA

$20 - $22/hr

Sunwise Automotive Group is looking for a Service BDC Agent (Business Development Coordinator) to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used ...

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Bdc Service Coordinator information

See salary details

$24K

$54.9K

$84.5K

How much do bdc service coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for bdc service coordinator in the United States is $54,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Service Coordinator vs Bdc Customer Service Representative?

AspectBdc Service CoordinatorBdc Customer Service Representative
CredentialsHigh school diploma; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, interacting with service teams and clientsCall center or retail environment, handling customer inquiries
Employer & IndustryAutomotive dealerships, service centers

The Bdc Service Coordinator primarily manages service appointments, coordinates between customers and technicians, and ensures smooth service delivery. In contrast, the Bdc Customer Service Representative focuses on handling customer inquiries, resolving issues, and providing product or service information. While both roles require strong communication skills and customer service experience, the Service Coordinator has a more operational focus on service scheduling and coordination.

Is being a Bdc Service Coordinator a good job?

A Bdc Service Coordinator is responsible for managing customer appointments, coordinating communication between service departments and clients, and ensuring smooth workflow. The role often requires strong organizational and communication skills and may offer opportunities for advancement within automotive or service industries. Job satisfaction depends on individual preferences for customer interaction and administrative work.

What is a Bdc Service Coordinator?

A Bdc Service Coordinator is responsible for managing customer appointments, coordinating communication between the service department and customers, and ensuring efficient scheduling of vehicle repairs and maintenance. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to facilitate smooth service operations.

What cities are hiring for Bdc Service Coordinator jobs?

Cities with the most Bdc Service Coordinator job openings:

What states have the most Bdc Service Coordinator jobs?

States with the most job openings for Bdc Service Coordinator jobs include:

Bdc Service Coordinator jobs near you

BDC Service Specialist

Sunset Imports Inc

Beaverton, OR • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Audi Beaverton is seeking a high-energy, detail-oriented Service BDC Specialist to serve as the vital link between our clients and our Service Department. We provide the Portland metro area with a premium automotive experience, backed by a culture that is community minded, growth oriented, and built on long-standing relationships. As a Service BDC Specialist, you are the voice of our dealership. You will manage the flow of the Service Drive by coordinating appointments, handling client inquiries, and executing proactive outreach. If you are a professional communicator who thrives in a fast-paced environment and enjoys turning logistics into a seamless customer journey, we want to hear from you.

What We Offer:

  • A professional, supportive environment with strong cross-departmental collaboration
  • Competitive hourly pay plus performance-based commissions and bonuses
  • Clear career pathways into Service Advising or Dealership Management
  • Comprehensive benefits package and paid training programs
  • A values-driven organization that prioritizes integrity, teamwork, and excellence


Responsibilities:

  • Handle high-volume inbound calls and digital inquiries to book service appointments with precision and efficiency
  • Execute outbound campaigns for service reminders, safety recalls, and "no-show" follow-ups to maintain shop capacity.
  • Act as the primary point of contact for service status updates, basic maintenance questions, and logistical support.
  • Maintain clean and accurate records within the CRM and DMS, ensuring all client data and appointment notes are current.
  • Collaborate daily with Service Advisors and Parts counterparts to ensure a smooth hand-off for every client.
  • Follow established scripts and workflows to ensure a consistent, premium brand experience on every interaction.
  • Address client concerns with empathy and professionalism, escalating complex issues to leadership when necessary.


Qualifications:

  • Minimum 1–2 years of experience in a BDC, call center, or high-touch customer service role
  • Exceptional verbal and written communication skills with a personable, professional tone
  • Proficiency with CRM software and dealership systems (e.g., CDK, Xtime, or similar)
  • Highly organized with the ability to multi-task and prioritize in a high-volume environment
  • A resilient, positive attitude and a focus on continuous improvement
  • Valid driver license with an acceptable record
  • Commitment to providing a "red carpet" experience for every client


Benefits:

  • Competitive compensation.
  • Medical, Dental, and Vision insurance, with optional supplemental coverage for additional peace of mind.
  • Company-paid life insurance.
  • Paid Time Off (PTO) after 90 days of employment.
  • Paid holidays.
  • 401(k) with company contribution.
  • Employee discounts on vehicle purchases and services

All roles at Sunset Porsche Audi are on-site and in person, reflecting our premium retail environment and our commitment to delivering an exceptional experience for both internal teams and external clients. This is where presence, precision, and service excellence matter. Non-exempt roles are typically planned for approximately 40 hours per week, and exempt roles for approximately 45 to 50 plus hours per week.


Artificial Intelligence and Application Integrity:

We understand that applicants may use tools, including artificial intelligence, to assist with preparing application materials such as resumes or cover letters. If such tools are used, all information provided must remain accurate and truthful.

Applicants may not use artificial intelligence or other technology to:

  • Answer interview questions on their behalf during interviews or assessments
  • Misrepresent qualifications, experience, or skills
  • Create false or misleading representations of identity, including altered images, audio, or video
  • Application materials and interviews should reflect the applicant’s own experience, knowledge, and abilities.

Any use of technology that compromises honesty or the integrity of the hiring process may result in removal from consideration.

Sunset Imports is an Equal Opportunity Employer and maintains a Drug-Free Workplace. Employment is contingent on successful completion of background and drug screenings. We participate in E-Verify.