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Bdc Auto Sales Jobs in Michigan (NOW HIRING)

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Bdc Auto Sales information

What is a BDC Auto Sales job?

BDC (Business Development Center) Auto Sales jobs involve handling inbound and outbound calls, emails, and online inquiries for car dealerships. Professionals in these roles are responsible for setting appointments, following up with potential and existing customers, and supporting the sales team by generating leads. BDC representatives play a key role in customer service and are often the first point of contact between the dealership and customers. Their main goal is to increase showroom traffic and sales by maintaining effective communication and providing excellent customer support.

What are the key skills and qualifications needed to thrive as a BDC Auto Sales representative?

To thrive as a BDC (Business Development Center) Auto Sales Representative, you need strong communication abilities, sales acumen, and a basic understanding of automotive products, often supported by prior sales experience or relevant training. Familiarity with customer relationship management (CRM) software, dealership management systems, and phone/email outreach tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help professionals excel in building rapport and handling objections. These skills are crucial for generating leads, converting inquiries into sales, and maintaining high customer satisfaction in a competitive automotive market.

What are some common challenges faced by BDC Auto Sales representatives, and how can they be overcome?

BDC (Business Development Center) Auto Sales Representatives often face challenges such as high call volumes, handling customer objections, and maintaining consistent follow-up. Success in this role requires excellent organizational skills and persistence, as well as the ability to build rapport quickly over the phone or through digital channels. Staying motivated, leveraging CRM tools efficiently, and collaborating closely with the sales and service teams can help overcome these challenges and improve lead conversion rates.

What is the difference between Bdc Auto Sales vs Auto Sales Associate?

AspectBdc Auto SalesAuto Sales Associate
Primary RoleHandles customer inquiries, manages leads, and schedules appointments via the dealership's Business Development CenterDirectly sells vehicles to customers, conducts test drives, and negotiates sales
Work EnvironmentOffice-based, customer service centerShowroom and dealership floor
Required CredentialsCustomer service skills, familiarity with CRM systemsSales experience, valid driver's license

While both roles involve customer interaction and sales, Bdc Auto Sales focuses on lead management and appointment setting, whereas Auto Sales Associates directly close vehicle sales on the showroom floor.

How do BDC auto sales agents get paid?

BDC auto sales agents typically earn a combination of base salary and commissions based on sales performance. They may also receive bonuses for meeting or exceeding sales targets and often use customer relationship management (CRM) tools to track leads and sales activities.

How many calls a day should a Bdc auto sales agent make?

A Bdc auto sales agent typically makes between 50 to 100 calls per day to reach potential customers and follow up on leads. The exact number depends on the dealership's size, lead volume, and sales goals, but consistent outreach is essential for success in this role.

What are popular job titles related to Bdc Auto Sales jobs in Michigan?

For Bdc Auto Sales jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bdc Auto Sales jobs in Michigan look for?

The top searched job categories for Bdc Auto Sales jobs in Michigan are:

What cities in Michigan are hiring for Bdc Auto Sales jobs?

Cities in Michigan with the most Bdc Auto Sales job openings:

Bdc Auto Sales jobs near you
Infographic showing various Bdc Auto Sales job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Services Associate

Al Serra Auto Plaza

Grand Blanc, MI • On-site

$12.50 - $15.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Al Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 63 dealerships, 91 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee) remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do.
Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do.
Bring your talent to the Al Serra Auto Plaza! Our opportunities for personal and professional growth and development are outstanding.
As a Guest Services Associate, you will handle inbound/outbound scripted calls/emails and appointment setting for Sales or Service customers.
Job Responsibilities
  • Ensure that all incoming sales inquires are answered promptly, professionally, and according to script
  • Outbound calls to follow up with customers who have visited the dealership
  • Respond to customer emails & chats
  • Confirm appointments and reschedule missed appointments
  • Customer Satisfaction calls to make sure customers are happy with the service they received
  • Log customer information and purify database

Qualifications
  • 1+ years of call center experience and/or BDC experience preferred
  • Must be able and willing to work full-time, including rotating shifts and alternating Saturdays
  • Microsoft Office and/or Google Drive skills preferred
  • Personal Values - integrity, drive, team player
  • Personal Characteristics - results oriented, competitive, optimistic
  • Effective communication - over the phone and via email/chat/text
  • Ability to learn and follow Guest Services scripts/process
  • Ability to learn and utilize Guest Services tools/software
  • Strong organizational and time management skills

Benefits
  • Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
  • 401K and Roth IRA - with both matching and retirement contributions by Al Serra Auto Plaza
  • Vacation time, generally ranging from one week up to three weeks per year based on time of employment
  • Life Insurance
  • Disability - both Short Term and Long Term
  • Employee discounts on New and Used vehicles

Apply