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Bdc Associate Jobs in Spring, TX (NOW HIRING)

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin ...

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin ...

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Bdc Associate information

See Spring, TX salary details

$25.8K

$49.6K

$81.9K

How much do bdc associate jobs pay per year?

As of Jun 29, 2026, the average yearly pay for bdc associate in Spring, TX is $49,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $54,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality conversations and follow-ups is essential for lead generation and appointment setting.

How does BDC get paid?

A BDC (Business Development Center) associate typically earns a combination of base salary and commissions or bonuses based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company, and some roles may include incentives tied to customer engagement or sales targets.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What is the job description of a BDC?

A BDC (Business Development Center) Associate is responsible for managing customer inquiries, scheduling appointments, and generating leads through phone calls, emails, and online communication. They often use CRM software to track interactions and support the sales team in building customer relationships. Strong communication skills and familiarity with automotive or sales environments are typically required.
What are the most commonly searched types of Bdc jobs in Spring, TX? The most popular types of Bdc jobs in Spring, TX are:
What cities near Spring, TX are hiring for Bdc Associate jobs? Cities near Spring, TX with the most Bdc Associate job openings:
SERVICE BDC

SERVICE BDC

Don McGill Toyota

Katy, TX • On-site

$13.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Call Center Agent – Service Department - Don McGill Toyota Houston

Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for an energetic personality with strong organization and communication skills. The candidate must also be a self-starter, a quick learner, and a multi-tasker.

Service call center experience a plus! but not required.

Our call center agents help manage communications for the needs of our growing service department.

Skill set and tasks required in the following areas:

  • Answering incoming calls
  • Logging customer information into our software
  • Schedule service department appointments
  • Respond to customer web based requests
  • Follow up communication via phone and/or email
  • Computer proficiency using MS Office, email, and general internet
  • The ability to learn and utilize multiple computer programs
  • Previous call center experience preferred but not required
  • The ability to meet deadlines
  • Strong interpersonal, communication and team work skills
  • Making outbound calls for scheduling Service reservations

Bilingual Preferred

Experience

High School diploma or GED; 6 months to 1 year Customer Service experience preferred; basic knowledge of Microsoft Office. Candidates with an equivalent combination of education and experience will also be considered.

Benefits

Benefits include medical, vision, dental and life insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.