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BlueCross BlueShield of Tennessee (a taxpaying, not-for-profit health plan) is hiring an RPA Team Lead. In this fully remote role, you’ll lead a newly established Robotic Process Automation (RPA) team that partners with embedded AI Workflow Engineers (AWEs) to design and deliver agentic automation solutions. Success in this role looks like improved efficiency, scalability, and outcomes for the 3.4 million members and communities we serve. Ideal candidates will bring: RPA expertise (preferably including UiPath proficiency) 2+ years of people management experience (although the team will consider strong individual contributors who are ready to make the move into a leadership role) Evidence of strong communication skills and business acumen (as maintaining cross-functional partnerships and the ability to bring clarity in areas of ambiguity are integral to the role) Notes: Sponsorship is not available for this role. Although this is a remote opportunity, final onsite interviews at our Chattanooga, TN, headquarters will be required. We are unable to hire candidates living in California, New York, New Jersey, New Hampshire, and Massachusetts.

• Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
• Assigns, monitors, and reviews progress and accuracy of work.
• Provides staff management oversight including hiring, promoting, or making recommendations for staff.
• Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
• Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

• Education: Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
• Experience 5 year - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required.
• Experience 5 years – Systems maintenance and/or programming experience required.
• 3 year - Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST.
• Skills\Certifications: Knowledge of information technology concepts, methodology, terminology, and standards.
• Proven Skill to develop and/or maintain an enterprise IT system.
• Subject Matter Expertise (SME) in one or more enterprise IT systems.
• Strong interpersonal and organizational skills.
• Microsoft Office and email skills are required.
• Adaptive to high pace and changing environment.
• Must be able to communicate effectively with both technical and non-technical co-workers.
• Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

Number of Openings Available 1
Worker Type: Employee
Company: BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.