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Bass Pro Shops Jobs (NOW HIRING)

Bass Pro Shops

CLUB Customer Service

Arizona City, AZ

$16 - $22/hr

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. * Demonstrates products to customers. * Remains knowledgeable of advertised sales. * Helps meet metric goals and ...

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How much do bass pro shops jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for bass pro shops in the United States is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Bass Pro Shops vs Retail Sales Associate?

AspectBass Pro ShopsRetail Sales Associate
Required CredentialsHigh school diploma; knowledge of outdoor gearHigh school diploma; customer service skills
Work EnvironmentOutdoor and sporting goods retail storesIndoor retail stores, customer-facing
Employer & IndustryOutdoor recreation, sporting goods retailVarious retail sectors, including apparel and electronics
Common Search & ComparisonYesYes

Retail Sales Associates at Bass Pro Shops focus on outdoor gear and sporting goods, requiring knowledge of outdoor products and customer service skills. They work primarily indoors in retail stores. In contrast, retail sales associates in general retail may sell a variety of products across different industries. While both roles involve customer interaction, Bass Pro Shops positions are specialized in outdoor recreation retail, making them distinct in industry focus and product knowledge.

What is Bass Pro Shops and what do employees do there?

Bass Pro Shops is a retailer specializing in outdoor recreation merchandise, including fishing, hunting, camping, and related outdoor gear. Employees at Bass Pro Shops work in a variety of roles such as sales associates, cashiers, customer service representatives, and management. Their duties typically involve assisting customers, stocking merchandise, providing product knowledge, and ensuring an excellent shopping experience. Some employees may also work in specialized areas like the firearms counter, boat sales, or the in-store restaurant. The company is known for its large, themed stores with unique displays and attractions.

What are the key skills and qualifications needed to thrive as a Sales Associate at Bass Pro Shops, and why are they important?

To thrive as a Sales Associate at Bass Pro Shops, you need strong customer service skills, retail sales experience, and a passion for outdoor activities. Familiarity with point-of-sale (POS) systems and basic inventory management tools is important, and knowledge of outdoor gear is a plus. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support your team. These skills ensure an outstanding customer experience, drive sales, and contribute to the store’s success in a competitive retail environment.

What are some typical responsibilities for team members working on the retail floor at Bass Pro Shops?

Team members on the retail floor at Bass Pro Shops are often responsible for assisting customers with product selection, restocking shelves, maintaining merchandising displays, and keeping the store organized and clean. They frequently answer customer questions about outdoor gear, hunting, fishing, and related products, and may operate registers or help with inventory management. Collaboration with other departments, such as the customer service desk or specialty sections like the firearms counter, is common to ensure customers have a seamless shopping experience.
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Bass Pro Shops jobs near you
CLUB Customer Service Outfitter - Part Time

CLUB Customer Service Outfitter - Part Time

Bass Pro Shops

Little Rock, AR • On-site

Part-time

Dental, Vision, Retirement, PTO

Posted 20 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 417 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
ESSENTIAL FUNCTIONS:
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
  • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrates products to customers.
  • Remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
  • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provides service to all areas of the store based on business need.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience
  • Experience: 0 to 2 Years of Experience

KNOWLEDGE, SKILLS, AND ABILITY:
  • Excellent organization skills and attention to details.
  • Experience in a customer service environment.
  • Excellent verbal and written communication skills.
  • Adaptability to new processes and procedures.
  • Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Stand and/or walk during shift to assist customers on the sales floor, etc.
  • Hear well enough to constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Constantly assess the accuracy, neatness and thoroughness of work assigned
  • Light work that includes lifting and moving objects up to 20 pounds constantly
  • Occasionally ascend or descend ladders, stairs, step stools, etc
  • Occasionally work in noisy environments

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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