Start Date: April/May 2026
End Date: September 2026 (school schedule permitting)
Compensation: Unpaid; College Credit
Job Description
The Frederick Keys Gameday Promotional Team is a part-time internship designed only for current university students who will be receiving college credit for participation in this internship. The Gameday and Promotions Intern will be gaining real-world experience with responsibilities within the organization. They will receive the opportunity to work with an experienced marketing team, build a strong professional network, and create a memorable game experience for all fans.
General Responsibilities
- Engage with fans and improve fan experience in real-time based on feedback
- Learn and improve customer service skills in a sports environment
- Gain knowledge and familiarity in planning and executing fan experience and fan touch points
- Work Frederick Keys home games as directed by the Senior Marketing and Gameday Manager
- Spend time shadowing and learning from top-tier marketing and press box staff, as directed by the Senior Marketing and Gameday Manager
- Assist with the execution of outside events such as Scout Night and Baseball Camp
- Represent the organization, as needed, at outside events and appearances
- Represent the organization, as needed, as our mascot Keyote
- As part of a group, pitch an improvement or addition for a current theme night. If chosen, adhere to a timeline, assist with creation of a game script, and execute a show in house.
- All other duties assigned by Senior Marketing and Gameday Manager and General Manager of the Keys
Game Day Responsibilities
- Execute pre-game, in-game, and post-game promotions
- Help raise money for the Keys Care charity via 50-50 raffle and Wheel of Fun
- Assist with social media coverage of Frederick Keys home games
- Work as a handler of our mascot Keyote to ensure he makes his marks and cues
- Engage with fans and ensure top customer service throughout the stadium
- Assist with the coordination and execution of theme nights
- Work in all aspects of minor league baseball to gain an understanding of the business
- Work with ushers and Keyote to encourage fan interest and excitement in the game during key moments
- Assist with organization and execution of Kids Run the Bases after every home game
- Assist with gate entry and exit giveaways, as needed
Qualifications
- College sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Marketing, Communication, or Business
- Ability to work event nights, weekends, and holidays as required
- A customer service background is preferred
- Ability to uphold company and Attain customer service standards
- Individual must be energetic, enthusiastic, and a dedicated team player
- Excellent interpersonal skills, communication skills, and eager to contribute to an exciting game day atmosphere
- Creative and enthusiastic with fresh ideas on how to enhance the fan experience