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Bart Customer Service Jobs (NOW HIRING)

Upcoming Hiring Events

San Francisco, CA ยท On-site

$14.75 - $17.75/hr

Customer Service Sales Associate * Part-Time Customer Service Sales Associate * Part-Time Customer ... Exit the BART station and walk toward the International Terminal. Ask the Information Booth to ...

Upcoming Hiring Events

San Francisco, CA

$14.75 - $17.75/hr

Customer Service Sales Associate * Part-Time Customer Service Sales Associate * Part-Time Customer ... Exit the BART station and walk toward the International Terminal. Ask the Information Booth to ...

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Bart Customer Service information

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$26

How much do bart customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for bart customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a BART Customer Service Representative typically handle high-stress situations involving crowded stations or service delays?

BART Customer Service Representatives regularly encounter high-stress situations, especially during peak travel times or service disruptions. In these scenarios, they are expected to remain calm, provide accurate information, and assist passengers in a courteous and efficient manner. Representatives often coordinate with station agents, security personnel, and operations teams to ensure passenger safety and smooth communication. Successfully handling these challenges requires strong problem-solving skills, patience, and the ability to quickly adapt to changing circumstances while maintaining a positive customer experience.

What are BART Customer Service Representatives?

BART Customer Service Representatives are staff members who assist riders with information, directions, and resolving issues at Bay Area Rapid Transit (BART) stations. They help customers with ticketing, finding train schedules, and addressing concerns such as lost items or service disruptions. Their goal is to ensure a smooth and positive experience for all BART passengers by providing helpful, accurate, and timely information.

What are the key skills and qualifications needed to thrive as a BART Customer Service Representative, and why are they important?

To thrive as a BART Customer Service Representative, you need strong communication skills, problem-solving abilities, and knowledge of transit policies, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems, fare collection machines, and customer management software is often required. Patience, empathy, and conflict resolution skills help you handle diverse passenger inquiries and challenging situations effectively. These competencies ensure efficient service delivery, positive rider experiences, and smooth transit operations.

What is the difference between Bart Customer Service vs Ticket Agent?

AspectBart Customer ServiceTicket Agent
CredentialsCustomer service experience, sometimes basic certificationsCustomer service experience, sometimes basic certifications
Work EnvironmentStations, trains, customer assistance areasTicket booths, station platforms, customer service counters
Employer & IndustryBay Area Rapid Transit, public transportationBay Area Rapid Transit, public transportation
Common Search & ComparisonYesYes

Both roles involve assisting passengers and providing information within the public transit industry. While Bart Customer Service staff focus on overall passenger assistance, including inquiries and support, Ticket Agents primarily handle ticket sales and fare transactions. The credentials and work environments are similar, making these roles closely related but distinct in their primary responsibilities.

More about Bart Customer Service jobs
What cities are hiring for Bart Customer Service jobs? Cities with the most Bart Customer Service job openings:
What are the most commonly searched types of Bart Customer Service jobs? The most popular types of Bart Customer Service jobs are:
What states have the most Bart Customer Service jobs? States with the most job openings for Bart Customer Service jobs include:
What job categories do people searching Bart Customer Service jobs look for? The top searched job categories for Bart Customer Service jobs are:
Infographic showing various Bart Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Upcoming Hiring Events

Upcoming Hiring Events

Sfo

San Francisco, CA โ€ข On-site

$14.75 - $17.75/hr

Other

Posted 20 days ago


Job description

Overview
Upcoming Hiring Events in the Business and Career Center.
We encourage attendees to complete an application on the employer's website before the hiring event.
Event details are subject to change-please check this page regularly for the latest updates.
Please note that the center does not make interview or hiring decisions. For application and status updates, please contact the hiring company directly.
June 9 - 9:00 a.m. to 2:00 p.m.
Company: Hertz
  • Customer Service Sales Associate
  • Part-Time Customer Service Sales Associate
  • Part-Time Customer Service Instant Return Representative
  • Customer Service Representative
  • Part-Time Customer Service Associate
  • Customer Service Exit Gate
  • Seasonal Car Wash Attendant - CDL Required
  • Part-Time Car Wash Attendant - CDL Required

Required: Complete an online application.
June 10 event is canceled
June 11
Company: Flik Hospitality Group
  • Food Service Utility (Full Time)
  • Waiter/Waitress (Full Time)
  • Food Service Worker (Full Time)
  • Cook (Full Time)
  • Food Service Worker (Full Time)
  • Janitor (Full Time)

Morning: 9:00 am - 11:30 am
Afternoon: 1:00 pm - 3:00 pm
Required - No Exceptions:
Complete the online application before the interview (linked above). Provide a screenshot confirming it was accepted on the day of the interview.
June 16
Pacific Aviation
  • Airline Customer Service Agent

Session 1: Must arrive by 11:15 a.m. - Door will close at 11:30 a.m.
Session 2: Must arrive by 1:45 p.m. - Door will close at 2:00 p.m.
Required: Complete an online application at apply.workable.com/pacificaviation
Directions to the Business and Career Center
San Francisco International Airport, Departures Level, A Side (across from the Medical Clinic). Do NOT at 575 McDonnell Road. The center is located inside the airport.
  • BART: Exit the BART station and walk toward the International Terminal. Ask the Information Booth to direct you to SFO's Business and Career Center.
  • From International Parking Garage A: Take the Air Train to the departures level of International Terminal A. Look for signs to SFO's Medical Clinic; the Center is located across from the SFO's Medical Clinic. Parking validation is available.

Click here to view a complete list of SFO Employee Benefits and Discounts Information.
Responsibilities