Barclays Customer Service Jobs (NOW HIRING)

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.

Explore the world of Barclays as a Summer Intern

Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You’ll receive full support, take on meaningful responsibilities, and build lasting connections—all while discovering what makes our culture unique.

If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive.

Why the Compliance Summer Internship program?

As one of the world’s largest and most respected full-service banks, Barclays has a huge responsibility, to millions of people, to do the right thing. That’s why the work we do in Compliance really matters. A broad-ranging, multi-disciplinary function, Compliance oversees the way Barclays does business. This means satisfying the ever-evolving demands of the banking regulators, as well as maintaining our own standards and codes of conduct and protecting our reputation in the world. Compliance is essential to every business, every function, every team and every location. That gives us a broad understanding of the global business: we see the big picture, and we touch on every facet of the bank’s operations.

This is your chance to be part of a positive, proactive team doing fascinating, challenging and rewarding work of great importance – and huge variety. Compliance people research and investigate. We gather, study and analyse complex data from a wide range of sources. We follow leads, identify risks, evaluate threats and predict trends that will define the future. We’re involved in surveillance and control, product design and implementation. We are trusted, influential advisers in every area of our global business – simply put, without Compliance, Barclays could not operate.

To be eligible for this opportunity, you must be graduating between December 2027 and June 2028 and have a GPA of 3.2 or above.

You'll also have a genuine passion for Compliance and an enthusiastic mindset will empower you to thrive and make an impact, regardless of your role. Combine that with a customer-first attitude, adaptability, and a hunger to learn new technologies, and you’ll be well-positioned to drive meaningful results.

The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate program, your location will be the same as it was during your internship.

Barclays will not offer or consider offering sponsorship for work visas or offer any employment-based immigration sponsorship for individuals, now or in the future, unless such individuals are enrolled in or graduate with a degree in a field of study that the U.S. Department of Homeland Security and the Department of Education consider to be a science, technology, engineering or mathematics (STEM) field of study for purposes of the 24-month STEM OPT extension. This includes for any internship, post-graduation program, or permanent employment, now or in the future.

Working in New York

Join us at our Americas Headquarters, located at 745 Seventh Avenue—right in the heart of Times Square. This iconic 37-story tower offers more than just a prime Manhattan address. Inside, you’ll find a vibrant workplace with a modern cafeteria, a fully equipped fitness center, and cutting-edge LED signage lighting up the skyline. It’s a dynamic space designed to energize your day and inspire your best work.

Salary / Rate Minimum: $78,000

Salary / Rate Maximum: $78,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The closing date for applications is September 28. Please note that this vacancy may close ahead of the advertised date due to application volumes, and we therefore recommend submitting your application as early as possible.

Purpose of the role

To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions.

Accountabilities

• Guiding the business’ adherence to the Compliance risk management framework.
• Advisory services to colleagues about regulation related to specific products and services.
• Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape.
• Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct.
• Training of business stakeholders.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.