The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System. * Analyze ...
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System. * Analyze ...
Experience with SCT Banner highly valued. * Technical and business analytical skills preferred and highly valued. Language and Interpersonal Skills * Excellent communication and interpersonal skills
Experience with SCT Banner highly valued. * Technical and business analytical skills preferred and highly valued. Language and Interpersonal Skills * Excellent communication and interpersonal skills
Enrollment Services Programmer Analyst
Big Rapids, MI · On-site
$51K - $54K/yr
Repetitive movement Additional Education/Experiences to be Considered: • Previous experience working with Banner, developing reports with current reporting platform, and/or working in a college ...
Enrollment Services Programmer Analyst
Big Rapids, MI · On-site
$51K - $54K/yr
Repetitive movement Additional Education/Experiences to be Considered: • Previous experience working with Banner, developing reports with current reporting platform, and/or working in a college ...
Administrative Aide
Houghton, MI · On-site
$18.58/hr
Utilize Banner, Banweb, WebFocus, Concur, ASPIRE, Digital Measures and Perceptive Content to access and monitor department information. 14. Serve as a permanent staff member of the Department Social ...
Administrative Aide
Houghton, MI · On-site
$18.58/hr
Utilize Banner, Banweb, WebFocus, Concur, ASPIRE, Digital Measures and Perceptive Content to access and monitor department information. 14. Serve as a permanent staff member of the Department Social ...
Manage banner replacements and global rollout across multiple sites * Integrate consent management with systems like CDJRAF, Spoticar, E-Shop, Fiat Live Store * Automate Data Subject Access Requests ...
Quick apply
Manage banner replacements and global rollout across multiple sites * Integrate consent management with systems like CDJRAF, Spoticar, E-Shop, Fiat Live Store * Automate Data Subject Access Requests ...
Merchandising Coordinator
Houghton, MI · On-site
$40K - $45K/yr
... systems (Banner, PrismCore, WebFocus, Concur) to manage vendor information, inventory, budget considerations, and P-card reconciliations. • Commit to learning about continuous improvement ...
Merchandising Coordinator
Houghton, MI · On-site
$40K - $45K/yr
... systems (Banner, PrismCore, WebFocus, Concur) to manage vendor information, inventory, budget considerations, and P-card reconciliations. • Commit to learning about continuous improvement ...
Position Status - Full-time Preferred Qualifications - Experience with Enterprise Resource Planning (ERP) software, such as Banner and Argos. Knowledge of basic marketing and communications practices ...
Position Status - Full-time Preferred Qualifications - Experience with Enterprise Resource Planning (ERP) software, such as Banner and Argos. Knowledge of basic marketing and communications practices ...
Director of Communications
Grand Rapids, MI · On-site
$108K/yr
Collaborate with The Banner editor to address strategic communications issues and to coordinate news coverage of the CRCNA. * Lead public relations for the CRCNA, including overseeing crisis ...
Director of Communications
Grand Rapids, MI · On-site
$108K/yr
Collaborate with The Banner editor to address strategic communications issues and to coordinate news coverage of the CRCNA. * Lead public relations for the CRCNA, including overseeing crisis ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
... banner, NorthStar partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on ...
You will collaboratively shape the strategy and roadmap for the software in the portfolio (currently Ellucian Banner, Banner Document Management, Degree Works, Transact Payments, Evisions Argos, and ...
You will collaboratively shape the strategy and roadmap for the software in the portfolio (currently Ellucian Banner, Banner Document Management, Degree Works, Transact Payments, Evisions Argos, and ...
Startup Secretary
Novi, MI · On-site
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Startup Secretary
Novi, MI · On-site
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Startup Secretary
Novi, MI · On-site
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Startup Secretary
Novi, MI · On-site
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Personal Assistant
Novi, MI · On-site
The Successful Candidate will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing ...
Personal Assistant
Novi, MI · On-site
The Successful Candidate will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing ...
Personal Assistant
Novi, MI · On-site
The Successful Candidate will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing ...
Personal Assistant
Novi, MI · On-site
The Successful Candidate will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing ...
Startup Secretary
Novi, MI · On-site
$12/hr
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Startup Secretary
Novi, MI · On-site
$12/hr
The secretary will overseas the quality assurance checks (handled by the team) on critical site elements, including store cash back, banner deployment, coupons, and promotional landing pages. The ...
Banner information
See Michigan salary details
$1K - $1.1K
2% of jobs
$1.1K - $1.3K
2% of jobs
$1.3K - $1.4K
7% of jobs
$1.4K - $1.5K
12% of jobs
$1.6K is the 25th percentile. Wages below this are outliers.
$1.5K - $1.7K
16% of jobs
The median wage is $1.8K / yr.
$1.7K - $1.8K
18% of jobs
$1.8K - $1.9K
14% of jobs
$2K is the 75th percentile. Wages above this are outliers.
$1.9K - $2.1K
10% of jobs
$2.1K - $2.2K
7% of jobs
$2.2K - $2.4K
5% of jobs
$2.4K - $2.5K
6% of jobs
$1K
$1.8K
$2.5K
How much do banner jobs pay per week?
What is a Banner?
What is the difference between Banner vs Data Entry Clerk?
| Aspect | Banner | Data Entry Clerk |
|---|---|---|
| Required Credentials | Typically requires a degree or certification in IT or healthcare systems | High school diploma or equivalent, with basic computer skills |
| Work Environment | Often in healthcare, education, or financial institutions using Banner software | Office settings performing data input tasks across various industries |
| Employer & Industry Usage | Used by organizations for enterprise resource planning (ERP) and data management | Employers across multiple sectors needing data entry and management |
| Common Search & Comparison | Often compared for roles involving Banner software expertise | Compared for general data entry roles |
Banner professionals typically require specialized IT or healthcare system knowledge and work within organizations using Banner software. Data Entry Clerks perform basic data input tasks across various industries with minimal technical requirements. While both roles involve data handling, Banner roles focus on system management and integration, whereas Data Entry Clerks focus on manual data input.
What are the key skills and qualifications needed to thrive as a Banner (Banner Health employee), and why are they important?
What are the typical responsibilities of a Banner system administrator in a higher education setting?

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Posting Details (Default Section)
Posting Number:
0603908
Position Title:
Enrollment Services Welcome Center Technician
Position is:
Regular full-time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Student and Academic Services
Position Description:
Picture Yourself here!
Why Join WCC?
- A welcoming environment for our students, faculty & staff
- Generous Paid Time Off on top of 12 Paid Holidays
- Affordable & Comprehensive Health, Dental, Life & Vision Insurance4:1 Employer Match for Retirement
- WCC Tuition paid for you AND your dependents
- Tuition reimbursement for colleges outside WCC
- Check our Total Rewards here
The Enrollment Services Welcome Center Technician will facilitate and support daily operations of the Office of Enrollment Services focusing on leading all customer service initiatives, providing the highest level of customer service to students, staff, and community, guiding students through the enrollment/registration process, and performing all related Enrollment Services functions.
Essential Duties include:
- Act as WCC's primary contact by supporting students, staff, and community members at the Welcome Center counter, through the College's primary phone line, via Zoom, and through the College's primary email address.
- Provide exceptional customer service to students, staff, and the community both in person and remotely utilizing various technologies. The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System.
- Analyze, troubleshoot, and resolve general and high priority issues by collaborating with team members and appropriate college offices to ensure that students, staff, and community receive the highest quality of service.
- Serve as a cross-trained front-line representative providing customer service support to troubleshoot individual needs and ensure that the customer is either assisted through the process or triaged to the appropriate service.
- Provide Enrollment Services and Student Record support including, but not limited to:
- Assisting students with applying to the college and completing the admissions process.
- Complete identity and residency verification to determine identity and assigned tuition rate.
- Resolving financial concerns related to payments, holds, refunds, appeals or financial aid.
- Scheduling the appropriate advisement appointments/drop-ins.
- Facilitating registration/scheduling support and troubleshooting add/drop issues.
- Providing graduation application information, transcript requests, and student record updates.
- Authorizing placement test retakes at the request of Testing Center management.
- Identifying appropriate WCC services/contacts to answer general questions related to services, events, and resources; utilize College systems such as EMS to identify appropriate contact.
- Work closely with student services/instructional teams to assist with various initiatives, programs, and projects.
- Assist with non-credit course registration and processing of the Emeritus scholarship for qualified applicants
- Demonstrate a high level of critical thinking to research solutions to questions or issues and effectively communicate action items to customers. Communicate in a clear, concise and timely manner.
- Document all interactions in appropriate student management system and run reports/interpret data as requested.
- Maintain confidentiality to process enrollment information in compliance with Family Educational Rights and Privacy Act (FERPA) provisions.
- Knowledge of current federal, state, and institutional programs, regulations, policies and procedures.
- Attend Enrollment Management departmental training; assist with projects and events as requested.
- Coordinate with other staff to continually evaluate and immediately adjust to the changing needs within the office (answering phones, counter, job duties, etc.) to provide exceptional customer service.
- Serve as a primary responsible team leader for one of the following records processes: (serve as secondary responsible team leader for a second process.)
- Enrollment Verifications: Field various external requests that require college research and authorizations.
- Work/Property in District: Evaluate technical calculations to determine eligibility for tuition reduction.
- Complete outgoing calling campaigns to support student registration and retention initiatives.
- Provide training as needed to students, faculty, advisors, counselors, and staff regarding the use of WCC online tools (Banner, WCC website, student email, netID, MyWCC, etc)
- Instruct students individually, or in a group setting, on how to complete the enrollment process
- Utilize artificial intelligence (AI)-enabled tools and software to support administrative operations, including drafting correspondence, organizing information, scheduling, data entry, document preparation, meeting summaries, workflow efficiency, and other responsibilities, while ensuring accuracy, confidentiality, and compliance with institutional policies, procedures, and applicable regulations.
- Other duties and special projects as assigned.
- This position will require a flexible work schedule to include day, evening and weekend hours dependent on shift assignment; this position's assigned shift will repeat weekly as a regular 40-hours per week schedule.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
- High School Diploma or GED and 5 years relevant work experience and 45 credit hours in related coursework or the equivalent combination of education and work experience
- A positive outgoing personality with self-starter motivation.
- Must exhibit extreme multi-tasking ability, as well as organizational skills. This includes working simultaneously on the daily job duties, as well as being available to wait on customers at the counter and on the phone calls throughout the day.
- Outstanding customer service skills including interpersonal and active listening skills, excellent phone and email etiquette and critical thinking ability to interpret and respond appropriately to diverse groups of people in various situations.
- Demonstrated ability in various computer applications and operating systems, which may include Microsoft Office, Google, Zoom, GoToMeeting, Teams, Chat software etc.
- Ability to communicate clearly and concisely with tact and diplomacy in all oral and written communications and engage in sensitive conversations related to academic success and financial matters.
- Ability to understand and explain institutional policy and procedure to students, parents, staff and community.
- Proven ability to execute instructions accurately and in a timely manner, with demonstrated administrative, organizational, and prioritization skills.
- Ability to work in a high demand and stressful environment.
- Conflict resolution skills and experiences. Ability to appropriately handle confidential matters,
- Ability in English usage and spelling, basic math, data entry, proofreading, filing and telephone etiquette.
- Demonstrated ability to use standard office technology and emerging AI-supported productivity tools in a professional environment for drafting correspondence, meeting summaries, scheduling, note organization and other administrative related tasks. Ability to evaluate AI-generated content for accuracy, maintain confidentiality, and apply sound judgment and ethical practices in the use of AI technologies.
Additional Preferred Qualifications:
- Associate Degree or higher preferred.
- General familiarity working in database systems including data entry, queries and running reports.
- 2+ years prior experience in a higher education setting.
- Individuals must be highly organized and willing to work in a metrics driven position.
- Higher education One Stop Shop experience and/or student financial aid, registration, student accounts receivable experience.
- Proficiency in Banner (SIS), Salesforce/Target X (CRM), or multiline call center software.
Posting Date:
07/21/2026
Closing Date:
Open Until Filled
No
Special Instructions to Applicants:
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer
Salary/Hourly Rate:
$24.94
Salary Comments:
About Washtenaw Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
1,001 - 5,000 Employees
Headquarters location
Ann Arbor, MI, US
Year founded
1965