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BankPlus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

BankPlus ITM Agent At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing team committed to fulfilling promises, building lasting relationships ...

BankPlus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

$13 - $17.25/hr

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams ...

BankPlus

Universal Banker II - Harvey, LA

Harvey, LA · On-site

$15.50 - $19.25/hr

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams ...

bankplus

Universal Banker II - Harvey, LA

Harvey, LA · On-site

$15.50 - $19.25/hr

Maintains strong working relationships with internal and external customers and projects a positive and professional image of BankPlus. * Possesses sales and service skills with a focus on loan ...

bankplus

ITM Agent - Ridgeland, MS

Ridgeland, MS · On-site

Provides information and assistance on all BankPlus products and services, including fee schedule, CallPlus, e-BankPlus, CheckCards, branch information, i.e. location, hours. * Maintains a thorough ...

bankplus

Loan Officer I - Lafayette, LA

Lafayette, LA · On-site

Previous BankPlus Product, Services, and Systems Experience Preferred * General Computer and Typing Experience with Microsoft Office Suite, Including Excel, Work, and Outlook * Driving and Occasional ...

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How much do bankplus jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bankplus in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a bankplus?

A BankPlus job refers to a career opportunity with BankPlus, a financial institution offering banking services such as loans, deposits, and financial advising. Positions at BankPlus vary from customer service representatives to financial analysts and management roles. Employees typically support clients with banking needs while maintaining compliance with financial regulations. BankPlus emphasizes professional development, community involvement, and providing exceptional customer service.

What opportunities for career advancement are available for employees at BankPlus?

BankPlus offers a range of career advancement paths, allowing employees to grow into leadership, specialist, or management roles through ongoing training and performance-based promotions. Team members often have access to professional development programs, cross-training within different departments, and mentorship opportunities to expand their expertise. Advancement typically depends on an individual’s performance, initiative, and ability to contribute to department and company goals. The company values internal promotion and encourages employees to pursue new challenges as they develop their skills.

What skills and qualifications are needed for a bankplus?

To thrive at BankPlus, candidates should possess strong financial acumen, customer service expertise, and relevant experience in banking or financial services, usually supported by a degree in business, finance, or a related field. Familiarity with core banking platforms, digital banking tools, and, for some positions, industry certifications such as NMLS or CPA is often required. Exceptional interpersonal skills, attention to detail, and problem-solving abilities set outstanding team members apart. These competencies ensure high-quality service, regulatory compliance, and effective relationship building within a fast-paced banking environment.

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Bankplus jobs near you
Infographic showing various Bankplus job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

ITM Agent - Ridgeland, MS

BankPlus

Ridgeland, MS • On-site

Other

Re-posted 8 days ago

BankPlus rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

152nd of 171 rated banks

Job description

BankPlus ITM Agent

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing team committed to fulfilling promises, building lasting relationships, and making dreams come true. All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.

General Position Scope:

Responsibilities focus on assisting customers with account transactions and requests received via the Interactive Teller Machine (ITM). The ITM Agent is responsible for providing excellent customer service to customers.

Duties and Responsibilities:

  • Provide the best possible service to all customers and ensure team members uphold the best customer service. Greet customers with a friendly and confident demeanor. Speak clearly during interactions, show enthusiasm and maintain a professional appearance.
  • Maintains professional appearance, patience, and empathy.
  • Sell and cross-sells Bank products to new and existing customers by assessing the customer's needs and being knowledgeable of the features and benefits of the products.
  • Processes transactions via teller machine accurately and efficiently in accordance with established policies and procedures.
  • Verifies transactions and resolves discrepancies.
  • Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
  • Provides information and assistance on all BankPlus products and services, including fee schedule, CallPlus, e-BankPlus, CheckCards, branch information, i.e. location, hours.
  • Maintains a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Completes required compliance training and adheres to the Bank's standard of conduct.
  • Provides information on advertised promotions and sponsorships bank wide.
  • Backs up Customer Service Center queue as needed.
  • Attends and participates in team meetings with positive attitude and open mind.
  • Participates in the bank's High-Performance Rewards Connections program.
  • Makes referrals to the Mortgage Center and Wealth Management.
  • Performs other duties as assigned.

Position Requirements:

  • Bachelor's Degree or
  • One year of similar or related experience in a call center, retail, public relations, or communications
  • Excellent time management and organization skills
  • Must be flexible with shifts and comfortable with emerging technologies
  • Direct dealings primarily with internal and external customers, as needed
  • General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
  • Excellent verbal and written communication skills
  • Extensive reading and computer usage, as needed
  • Work outside of regular business hours, as deemed necessary
  • Ability to make difficult decisions and handle multiple tasks with daily deadlines

BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What BankPlus employees say

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