At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Recommend hardware and software solutions, including equipment purchases and upgrades. * Assist ...
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Recommend hardware and software solutions, including equipment purchases and upgrades. * Assist ...
Provide both onsite and remote support for the installation of BankPlus hardware, software, and ... Recommend hardware and software solutions, including equipment purchases and upgrades. * Assist ...
Provide both onsite and remote support for the installation of BankPlus hardware, software, and ... Recommend hardware and software solutions, including equipment purchases and upgrades. * Assist ...
Document Processing Specialist II At BankPlus, we strive to add value for our employees, customers ... Attend training seminars and continuing education programs. * Assist with special projects as ...
Document Processing Specialist II At BankPlus, we strive to add value for our employees, customers ... Attend training seminars and continuing education programs. * Assist with special projects as ...
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... losses/cures. * Assist with maintaining written procedures and updated checklists, making ...
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... losses/cures. * Assist with maintaining written procedures and updated checklists, making ...
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Manage role-based access control (RBAC) models across enterprise applications. * Assist in ...
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high ... Manage role-based access control (RBAC) models across enterprise applications. * Assist in ...
Adheres to and supports the corporate core purpose, vision, and values of BankPlus and promotes a ... Maintain relationships with other departments to ensure a collaborative approach to work. * Assist ...
Adheres to and supports the corporate core purpose, vision, and values of BankPlus and promotes a ... Maintain relationships with other departments to ensure a collaborative approach to work. * Assist ...
... losses/cures. * Assist with maintaining written procedures and updated checklists, making ... Ensure loans disclosed adhere to BankPlus, regulatory, agency and investor guidelines to be ...
... losses/cures. * Assist with maintaining written procedures and updated checklists, making ... Ensure loans disclosed adhere to BankPlus, regulatory, agency and investor guidelines to be ...
Duties and Responsibilities: * Assist in all areas of service and management of client relationships in Retirement Services Group. * Assist in the opening of new accounts. Includes developing ...
Duties and Responsibilities: * Assist in all areas of service and management of client relationships in Retirement Services Group. * Assist in the opening of new accounts. Includes developing ...
Attend training seminars and continuing education programs. * Assist with special projects as assigned. * Perform all other duties as assigned. * Maintain a thorough knowledge of Bank products ...
Attend training seminars and continuing education programs. * Assist with special projects as assigned. * Perform all other duties as assigned. * Maintain a thorough knowledge of Bank products ...
Manage role-based access control (RBAC) models across enterprise applications. * Assist in implementing automated provisioning and identity governance solutions. * Partner with application owners to ...
Manage role-based access control (RBAC) models across enterprise applications. * Assist in implementing automated provisioning and identity governance solutions. * Partner with application owners to ...
Senior System Engineer - Ridgeland, MS
$87K - $119K/yr
Troubleshoot network performance issues and assist with disaster recovery topology definition and administration. * Manage and maintain the bank's VMWare, Storage, Servers, Patching and SQL ...
Senior System Engineer - Ridgeland, MS
$87K - $119K/yr
Troubleshoot network performance issues and assist with disaster recovery topology definition and administration. * Manage and maintain the bank's VMWare, Storage, Servers, Patching and SQL ...
Assistant Bankplus information
BankPlus rating
6.0
Based on 5 frontline employees who took The Breakroom Quiz
151st of 170 rated banks
Job description
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Under the general direction of the Systems Engineering Manager, this role is crucial to optimizing the use of computer systems across the organization. Responsibilities encompass installation, needs analysis, support, and troubleshooting for networked computers and servers. The role mandates the development and maintenance of system processes, efficient ticket management, and assurance of network and system performance. Exceptional customer service is a key expectation. Additionally, the role necessitates proactive engagement in cybersecurity initiatives and the practical implementation of service improvement strategies.
Primary Duties and Responsibilities:
- Provide both onsite and remote support for the installation of BankPlus hardware, software, and other equipment.
- Diagnose and troubleshoot hardware and software issues on PCs, laptops, and peripherals.
- Develop, document, improve, and automate system imaging, IT asset management, and related processes and procedures.
- Maintain and update operating processes, procedures, and documentation.
- Provide initial response to requests and incidents, manage the problem resolution process, and handle the escalation process to the IT manager or IT staff as required.
- Maintain, implement, and support proactive monitoring of network systems and infrastructure.
- Troubleshoot PC, network, and system performance issues.
- Troubleshoot and support the cybersecurity and vulnerability management objectives of BankPlus systems.
- Research software, hardware, and techniques to improve problem resolution and service delivery.
- Recommend hardware and software solutions, including equipment purchases and upgrades.
- Assist with disaster recovery preparedness and testing exercises.
- Provide excellent customer and end user service and ensure end user satisfaction.
- Effectively and timely communicate with end users to understand their technical issues & needs.
- Communicate highly technical information to both technical and non-technical personnel.
- Maintain a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank's standard of conduct.
- Other duties as requested.
- Participation in the Bank's High-Performance Rewards Connections program.
- Make referrals to the Mortgage Center and Wealth Management.
Position Requirements:
- Minimum two (2) years' experience supporting Windows PC or Server environments, working knowledge of Microsoft Entra, Microsoft Intune, Networking, IT Helpdesk experience, or equivalent training and certifications.
- Excellent verbal and written communication skills.
- Ability to troubleshoot errors with programs and/or processes.
- Work independently in a team environment and be able to perform quality work in a high-pressure situation.
- Available to be on call and work after hours as required.
BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About BANKPLUS
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Ridgeland, MS, US
Year founded
1909