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Banking Service Manager Jobs (NOW HIRING)

Abby Bank

Business Banking Services Manager

Shawano, WI · On-site

Review reports, account activity, exceptions, and service usage to identify trends, concerns, and potential risks. * Coordinate customer reviews and assist with establishing appropriate service and ...

ConAm Management

Banking Manager

San Diego, CA

$90K - $100K/yr

Manage bank account maintenance, including account openings, closures, signer changes, and banking service updates. * Review and approve wire transfers and banking transactions to ensure accuracy ...

Everon LLC

Banking Service Tech II

Albuquerque, NM · On-site

... bank locks and mechanical systems. * Provide ability to service and troubleshoot ATMs as well as ... dispatcher, management, and customers to ensure complete customer satisfaction experience.

Dairy State Bank

WI · On-site

Knows all features and benefits of the Bank's service and products. Ensure that staff is trained. * Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate ...

CONAM

Banking Manager

San Diego, CA · On-site

$90K - $100K/yr

Manage bank account maintenance, including account openings, closures, signer changes, and banking service updates. * Review and approve wire transfers and banking transactions to ensure accuracy ...

Convergint

Banking Specialist 1

El Paso, TX · On-site

... managers. * The Banking Specialist is expected to be skilled in at least one of the three areas of specialization: locksmiths, drive up and electronic. Installs equipment and services/supports ...

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Banking Service Manager information

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$36K

$65.7K

$99.5K

How much do banking service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for banking service manager in the United States is $65,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What does a banking service manager do?

A Banking Service Manager oversees the daily operations of a bank branch or department, ensuring high-quality customer service and efficient transaction processing. They manage staff, handle customer inquiries and complaints, and ensure compliance with banking regulations and policies. Additionally, Banking Service Managers monitor financial transactions, support sales initiatives, and help implement new services or technologies to improve customer satisfaction. Their role is vital in maintaining the reputation and smooth functioning of the bank.

What are the key skills and qualifications needed to thrive as a banking service manager?

To thrive as a Banking Service Manager, you need a solid background in financial services, leadership experience, and typically a degree in finance, business, or a related field. Familiarity with core banking systems, customer relationship management (CRM) software, and regulatory compliance tools is essential. Strong interpersonal skills, problem-solving ability, and a customer-focused mindset help you lead teams effectively and resolve client issues. These skills ensure efficient branch operations, regulatory compliance, and high levels of customer satisfaction.

How does a banking service manager typically collaborate with other departments to improve client satisfaction?

A Banking Service Manager works closely with departments such as operations, compliance, and sales to ensure a seamless client experience. They coordinate with operations teams to resolve client issues efficiently, partner with compliance to maintain regulatory standards, and collaborate with sales to identify opportunities for cross-selling products. This role often acts as a bridge, ensuring clear communication between departments and proactively addressing service gaps to enhance overall customer satisfaction.

What is the difference between Banking Service Manager vs Customer Service Representative?

AspectBanking Service ManagerCustomer Service Representative
CredentialsRelevant banking certifications, experience in banking operationsHigh school diploma or equivalent, customer service skills
Work EnvironmentBranch management, overseeing staff and operationsCustomer-facing roles, assisting clients at branches or call centers
Employer & Industry UsageBank branches, financial institutionsBank branches, call centers, retail banking
Comparison Search IntentUnderstanding managerial roles in bankingCustomer service roles in banking

The main difference between a Banking Service Manager and a Customer Service Representative lies in their responsibilities and experience. The Banking Service Manager oversees branch operations, manages staff, and ensures customer satisfaction at a managerial level, often requiring banking certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less experience and certification requirements. Both roles are essential in banking but serve different functions within the industry.

What is the role of a banking service manager in a bank?

A banking service manager oversees daily branch operations, ensures excellent customer service, and manages staff to meet sales and service goals. They handle customer inquiries, resolve issues, and ensure compliance with banking policies, often using banking software and maintaining industry certifications. Their role is essential for maintaining efficient branch functioning and customer satisfaction.

What cities are hiring for Banking Service Manager jobs?

Cities with the most Banking Service Manager job openings:

What states have the most Banking Service Manager jobs?

States with the most job openings for Banking Service Manager jobs include:

What are popular job titles related to Banking Service Manager jobs?

For Banking Service Manager jobs, the most frequently searched job titles are:

Banking Service Manager jobs near you
Infographic showing various Banking Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,701 per year, or $31.6 per hour.

Business Banking Services Manager

Schofield, WI • On-site

Abby Bank
See more jobs at Abby Bankexternal

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

Join Our Team as a Business Banking Services Manager!

Are you someone who enjoys solving problems, working with technology, and helping business customers get the most out of their banking services? AbbyBank is looking for a Business Banking Services Manager to join our team and serve as a key resource for our business customers, employees, and banking partners!

In this role, you’ll oversee the administration, support, and ongoing development of Business Banking, electronic banking, and cash management services. You’ll work directly with customers to implement and maintain services, troubleshoot complex issues, coordinate with technology and service providers, and identify opportunities to make our processes and services better.

This is a great opportunity for an experienced banking professional who enjoys being the go-to resource, solving complex problems, and working at the intersection of customer service, technology, and banking operations.

What You’ll Do:

  • Work on-site in our office, collaborating with team members and supporting day-to-day operations. 
  • Manage the implementation, servicing, and support of Business Banking services, including Business eBanking, ACH, wire transfers, BillPay, Positive Pay, Remote Deposit Capture, and mobile deposit services.
  • Serve as an advanced resource for business customers and bank employees when complex technical or operational issues arise.
  • Establish and maintain customer user access, permissions, transaction limits, and service capabilities.
  • Research and resolve customer, processing, and system issues while coordinating with core and third-party service providers when needed.
  • Monitor Business Banking services and identify opportunities to improve efficiency, controls, customer service, and operational continuity.
  • Review reports, account activity, exceptions, and service usage to identify trends, concerns, and potential risks.
  • Coordinate customer reviews and assist with establishing appropriate service and transaction limits.
  • Partner with vendors and customers on new implementations, system enhancements, testing, and upgrades.
  • Assist with customer training and provide onsite support for Business Banking implementations when needed.
  • Maintain Business Banking procedures, forms, training materials, website content, and customer-facing communications.
  • Support audits, regulatory examinations, risk assessments, and compliance requirements.
  • Provide training and technical guidance to bank employees.
  • As the department evolves, take responsibility for supervising, developing, and providing directions to assigned staff. 

Who You Are:

  • You have a high school diploma or equivalent.
  • You have an associate or bachelor’s degree in business, finance, accounting, information systems, or a related field (preferred).
  • You have at least 5 years of related banking experience, including experience with Business Banking, electronic banking, deposit operations, treasury/cash management services, or a related operational area.
  • You have experience providing advanced customer support and resolving complex operational or technical issues.
  • You have strong knowledge of electronic banking services such as ACH, wires, Positive Pay, Remote Deposit Capture, mobile deposit, and BillPay.
  • You have a strong attention to detail with excellent organizational, analytical, and problem-solving skills, and the ability to explain complex technical information clearly to customers and employees.
  • You have the ability to work independently, manage competing priorities, and meet time-sensitive deadlines with previous leadership, training, project coordination, or supervisory experience (preferred).

Why AbbyBank?

At AbbyBank, we're more than just a bank—we're a cornerstone of trust and prosperity in our community. Since our founding, we've upheld values of integrity, customer-centricity, and community support. Our commitment goes beyond financial services; it's about building relationships and fostering growth for our customers and neighbors.

What We Offer:

  • Competitive Salary & Benefits: We offer a comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Professional Growth: Opportunities for training and career advancement within the bank.
  • Positive Work Environment: Join a team that values professionalism, trustworthiness, and excellent customer service.
  • Community Involvement: Participate in community and professional activities, making a positive impact.

Ready to Start Your Career in Banking?

We’d love to hear from you! Apply today and join our team as a Business Banking Services Manager, where you’ll help customers achieve their financial goals while building meaningful relationships in your community.

Apply Now and Take the First Step Toward a Rewarding Career!

AbbyBank is an equal opportunity employer. We welcome applications from all backgrounds. Qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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